Ricoh MP C2504 Field Service Manual page 892

SC No. Type
SC650-14 C
SC No. Type
SC651-01 C
SC No. Type
SC651-02 C
Error Name/Error Condition/Major Cause/Solution
Remote Service Modem Communication Error (RC Gate Type N was
installed but modem is present or wired/wireless LAN is not working
correctly)
• An error related to communication (dialup connection, modem
board etc.) using the RC Gate was detected or an error that
prevents RC Gate operation was detected at power on.
• Displayed only when an error is detected while RC Gate is
operating.
• SC is not issued if an error occurs during RC Gate installation
(because it can be referenced using SP).
RC Gate Type N was installed but modem is present or wired/wireless
LAN is not working correctly
• If a modem board is attached, remove it.
• Check if wired/wireless LAN works.
Error Name/Error Condition/Major Cause/Solution
Illegal Remote Service Dial-up (Chat program parameter error)
An unexpected error occurred when RC Gate Type M dialed up the NRS
Center.
Software bug
Logging only.
Error Name/Error Condition/Major Cause/Solution
Illegal Remote Service Dial-up (Chat program execution error)
An unexpected error occurred when RC Gate dialed up the NRS Center.
Software bug
Logging only.
Service Call 620-687
883