Ricoh MP C2504 Field Service Manual page 733

5. System Maintenance
SP
SP5-992-001
7. After executing the SP for copying the information and/or logs, a confirmation screen will
appear. To proceed with obtaining the information and/or logs, tap "Execute"
• The approximate time it takes to transfer the debug log is as follows. Transfer time may be
affected by the type or format of the SD card.
Controller device log (GW device log): 2 - 20 minutes
Engine device log: 2 minutes
Operation panel device log: 2 - 20 minutes
If the estimated time is not calculated due to an error, an error code will be displayed.
Error Code
-1
-2
724
Collectable Information and/or Logs
SMC
Description
Other.
No SD card is inserted in the service slot or in the SD slot on the side of the
operation panel. In this case, insert an SD card into either of the SD slots.