Ricoh MP C2504 Field Service Manual page 959

6. Troubleshooting
No.
SC872-00
No.
SC873-00
No.
SC874-05
SC874-06
950
Type Error Name/Error Condition/Major Cause/Solution
B HDD mail reception error
An error was detected on the HDD immediately after the machine was
turned on.
• HDD defective
• Power was turned off while the machine used the HDD.
• Format the HDD (SP5-832-007: HDD Formatting: Mail RX Data).).
• Replace the HDD.
When you do the above, the following information will be initialized.
• Partly received partial mail messages.
• Already-read statuses of POP3-received messages (All messages on
the mail server are handled as new messages).
Type Error Name/Error Condition/Major Cause/Solution
B HDD mail reception error
An error was detected on the HDD immediately after the machine was
turned on.
• HDD defective
• Power was turned off while the machine used the HDD.
• Format the HDD (SP5-832-007 : HDD Formatting: Mail RX Data).
• Replace the HDD.
When you do the above, the following information will be initialized.
• Sender's mail text
• Default sender name/password (SMB/FTP/NCP)
• Administrator mail address
• Scanner delivery history
Type Error Name/Error Condition/Major Cause/Solution
D Delete all error (Delete data area) : Read error
D Delete all error (Delete data area) : Write error