Tray 1 Transport Sensor: Late Jam : Cause Code 011 - Ricoh MP C2504 Field Service Manual

• Replace the Paper Transport IOB.
• Replace the harness.
• Replace the harness.
Checking paper status, pick-up roller, feed roller, and friction roller for bypass tray
Check the paper position (Check whether or not the leading
edge of the paper, side paper guide, and end paper guide
are positioned according to the manual.)
Check if the paper has reached the maximum stackable limit of
the side paper guide.
Check if the sheets are stuck to each other due to edge
roughness, coating, stain, or temperature.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.
Check if the paper being used produces a lot of paper dust.
Check if the paper roller is stained with paper dust.

Tray 1 Transport Sensor: Late Jam : Cause Code 011

Target Part/SP No.:Transport Sensor (1st Feed Tray) / SP5-803-003 (Transport Sensor 1)
Cause verification
Execute an INPUT check when there is no paper at the position
of the referenced sensor.
Execute an INPUT check when there is paper at the position of
the referenced sensor.
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
Troubleshooting for Transport/Paper Feeding of the Machine
• Check the paper orientation.
• Turn the paper in the feed tray
upside down.
Reduce the paper to below the
stackable limit.
Fan the paper
Use a supported paper type.
Set the paper thickness and size to
the correct value.
Change the paper type (if possible).
Clean the pick-up roller, feed roller,
and friction roller for bypass tray.
Problem Judgement
0: Paper detected
1: Paper not detected
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