"No Paper In Tray 2" Is Displayed Even When The Paper Is In; "Tray 1 Not Set" Is Displayed Even When The Tray Is Set - Ricoh MP C2504 Field Service Manual

6. Troubleshooting

"No paper in Tray 2" is displayed even when the paper is in

Target Part/SP No.:Paper End Sensor (2nd Feed Tray) / SP5-803-019 (Tray 2: Paper End
Detection)
Execute an INPUT check when there is no paper at the position of
the referenced sensor.
Execute an INPUT check when there is paper at the position of the
referenced sensor.
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Feeler for 2nd paper end sensor
Check if the feeler for 2nd paper end sensor is unfastened.
Solution:
• Reinstall the feeler.
• Check if there are any defects in the 2nd paper feed unit.

"Tray 1 not set" is displayed even when the tray is set

Target Part/SP No.:Tray Set Switch (1st Feed Tray) / SP5-803-016 (Tray 1: Set Sensor)
Manually press the referenced switch (Done after detaching
paper feeding tray 1 from the machine.)
Pull out paper feed tray 1 from the machine.
Solution:
• Reconnect the connector.
• Replace the sensor.
1036
Cause verification
Cause verification
Cause verification
Problem Judgement
1: Paper detected
0: Paper not detected
Problem Judgement
Feeler is unfastened.
Problem Judgement
1: Not set
0: Set