Ricoh MP C2504 Field Service Manual page 691

5. System Maintenance
Code
36 Module error.
The program to be downloaded
does not exist on the main unit.
The download destination
specified by the card does not
match up to the destination for the
main unit's program.
38 The version of the downloaded
program has not been authorized
for the update.
40 Engine download fails.
41 Fax download fails.
42 Control panel / language
download fails.
43 Printing download fails.
682
Contents Solutions
• Install the program to be updated in
advance.
• There is a possibility that the SD card
containing the program to be updated has
not been mounted. Check to confirm that the
SD card has been correctly mounted.
• The SD card is incorrect if the program to be
updated has been correctly installed. In this
case, insert the correct SC card.
• Make sure that the program to be
overwritten is the specified version.
• Switch the main power supply off and on to
try again.
• If the download fails again, replace the
controller board and the BCU.
• Switch the main power supply off and on to
try again.
• If the download fails again, replace the
controller board and the FCU board.
• Switch the main power supply off and on to
try again.
• If the download fails again, replace the
controller board and the operation panel
unit.
• Switch the main power supply off and on to
try again.
• The SD card is damaged if the update fails
again. Replace the SD card.