Retrieving The Device Logs Via Web Image Monitor - Ricoh MP C2504 Field Service Manual

Error Code
-3
8. Wait for the information and/or logs to be copied to the SD card.
9. After a message stating that the process has completed appears on the operation panel,
confirm that the LED light next to the SD card slot is not flashing and then remove the SD
card.
10. Make sure that the SD card access LED is off, then remove the SD card.
• The process of obtaining logs fails in the following cases:
- When the size of the logs to obtain exceeds the amount of space available on the SD card.
- When the SD card is removed while the logs are being copied to it.
- When the SD card is not formatted.
• If 'failed' appears on the touch panel display, turn the power off, and then recover from step
1 again.

Retrieving the Device Logs via Web Image Monitor

The device logs can be retrieved via the Web Image Monitor.
Description
The SD card is locked. In this case, unlock the SD card, as shown below.
[A]: Unlocked, [B]: Locked
Capturing the Device Logs
725