Ricoh MP C2504 Field Service Manual page 933

6. Troubleshooting
No.
[3013]
[3014]
924
Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD timeout (first machine)
HDD device busy for over 31 seconds.
A diagnostic command is set for the HDD, but the device remains busy for
over 6 seconds.
• Defective HDD device
• Defective HDD connector
• Defective ASIC device
• Replace or remove the HDD device.
• Replace the HDD connector
• Replace the controller board
Diagnostics command error (First machine)
Result of the issuance of diagnostic command is error.
Defective HDD device
Replace the HDD device.