424
A
C: R
PPENDIX
EPLACING A
Replacing a Disk
(Single Site)
Overview
F
D
VCX S
AILED
ISK ON A
Use the procedures in this section to replace a disk at a single site that has
either two servers or four servers.
A single VCX site is defined as a site that is not part of a multi-site
configuration.
This section includes these topics:
Overview
■
Instructions (Single Site, Two Servers)
■
Instructions (Single Site, Four Servers)
■
A service person arrives with a laptop and connects it to the serial port on
the down server. The laptop runs a terminal emulation program and
functions as the console terminal because VCX servers have no keyboard
or monitor.
The service person performs these steps on the down server:
Replace the disk drive and reboot the system.
■
Wait for the system to complete the reboot process and then
■
configure the server's networking parameters.
If the down server is part of a redundant pair of servers, compare the
■
software version on the down server to the software version on the
partner server and, if necessary, download and install a software
upgrade file on the down server.
Switch to the new software version.
■
Compare the version of the currently active operating system to the
■
inactive version and, if necessary, switch to the more recent version.
Reboot the server.
■
Reinstall the license key file for the server. The license key file must
■
have been saved before the disk failure occurred.
Configure VCX services.
■
After the configuration script exits, perform any additional procedures
■
required, depending on the type of server (for example, restore a
database backup file, configure database replication, and so on).
ERVER
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