Chapter 8: Troubleshooting; Vtrak Is Beeping; Clu Reports A Problem - Promise Technology VTRAK 15200 User Manual

Chapter 8: Troubleshooting

• VTrak is Beeping (below)
• CLU Reports a Problem (below)
• WebPAM PRO Reports a Problem (page 206)
• LEDs Display Amber or Red (page 208)
• Event Notification (page 211)
• Critical & Offline Logical Drives (page 215)
• Connection Problems (page 219)
This Chapter covers troubleshooting procedures for VTrak.

VTrak is Beeping

VTrak's audible alarm has four sound patterns:
• Beep. Beep. Beep. – Indicates that a logical drive is rebuilding
• Beep-beep, beep-beep, beep-beep. – Indicates that a logical drive is critical
• Beep-beep-beep. Beep-beep-beep. – Indicates a problem with a field
replaceable unit (FRU)
• 10 second continuous beep – Indicates that a logical drive is offline
See Critical & Offline Logical Drives on page 215.
See Back of Enclosure on page 210 for more information on FRUs.

CLU Reports a Problem

The CLU can report a variety of problems with the VTrak. In order to see them,
the CLU must be open. Some conditions are only indicated when you select the
corresponding function.
In this example, let us check logical drive status.
1. Open the CLU.
2. Press 3 and Enter to select Logical Drive Management.
3. Observe the status of your logical drives.
ID Name
-----------------------------------------------------------------------------
1 LogDrv1
2 LogDrv2
------------------------------------------------------------------------------------
In the example above, logical drive "LogDrv2" is critical. See Critical & Offline
Logical Drives on page 215.
RAID SBS CAP
5 64K 239GB 1-2,4
1 64K 35GB
205
Member PDs Status
Functional
3,5 Critical