Related Manuals for Promise Technology Vess A8020
Summary of Contents for Promise Technology Vess A8020
- Page 1 Vess A8020 (VES0709) Storage Appliance for Video Surveillance Product Manual Version 1.0 © 2020 Promise Technology. All Rights Reserved.
- Page 2 Vess A8020 Storage Appliance for Video Surveillance Also included are four levels of notices: Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.
- Page 3 Turn off the power and disconnect the power cord before servicing this device. Warning The electronic components within the Vess A8020 enclosure is sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the Vess A8020 or its subassemblies.
- Page 4 • Verify that the external power source connected to your product matches the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your PROMISE Technology, Inc. authorized service provider or local power company.
- Page 5 Promise Technology Product Manual 為減少電擊或設備損壞的危險： · 使用認可的電源線。如果您對使用的電源線類型有疑問，請聯繫喬鼎資訊授權的服務提供商。 · 如果沒有為您的產品或任何預期的交流電供電選項提供電源線對於您的產品，請購買經批准在您所在 國家使用的電源線。 · 您必須使用適用於您的產品的電源線以及電氣上標註的電壓和電流產品的評級標籤。 電源線的電壓 和電流額定值必須大於電壓和產品上標明的電流額定值。 · 請勿拉扯電線或電纜。 從電源插座上拔下插頭時，請抓住電源線。 · 確保所有插入延長線或配電盤的產品的總額定電流值不超過延長線或電源插座的安培額定值的80％。 · 請勿禁用電源線接地插頭。 接地插頭是一個重要的安全功能。 · 將電源線插入隨時可輕鬆接地的接地（接地）電源插座。 · 只有熟悉維修程序的合格技術人員才能安裝和維修設備。 如果您不確定所需的電源類型，請諮詢喬鼎資訊授權的服務提供商或當地的電力公司。 警告 電池如果更換不正確會有爆炸的危險，請依製造商說明處理用過之電池。...
- Page 6 Vess A8020 Storage Appliance for Video Surveillance Federal Communications Commission notice Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
- Page 7 When requesting compliance information for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product. Consult PROMISE Technology, Inc. authorized service provider. https://www.promise.com Manufacturing Dates of Products:...
- Page 8 This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The point of contact for regulatory matters is PROMISE TECHNOLOGY EMEA, Science Park Eindhoven 5228, 5692 EG Son, The Netherlands.
- Page 9 Promise Technology Product Manual 警告使用者 : 這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在這種情況下，使用者 會被要求採取某些適當的對策。...
- Page 10 Vess A8020 Storage Appliance for Video Surveillance...
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Page 11: Table Of Contents
Promise Technology Product Manual ontents ..........................1 ntroductIon �������������������������������������������������������������������������������������������������������������������������� 2 pecificationS ��������������������������������������������������������������������������������������������������������������������������������� 4 ardware ............................. 4 ront anel ardware ............................5 anel ardware �������������������������������������������������������������������������������������������������������������������������������������� 5 indicatorS a8020 r ����������������������������������������������������������������������������������������������������� 6 ear paneL connectionS ........................7 ardware etuP �������������������������������������������������������������������������������������������������������������������������������� 7 npacking ������������������������������������������������������������������������������������������������������������������������������������������... - Page 12 Vess A8020 Storage Appliance for Video Surveillance Table of Contents ���������������������������������������������������������������������������������������������������������� 22 UbSySteM anageMent ������������������������������������������������������������������������������������������������������������ 23 ackgroUnd ctiVitieS ��������������������������������������������������������������������������������������������������� 23 Urrent ackgroUnd ctiVitieS �������������������������������������������������������������������������������� 23 ackgroUnd ctiVitieS araMeterS SettingS ......................24 anage ackground ctIVItIeS ettIngS �������������������������������������������������������������������������������������������������������������� 25 ackgroUnd yncHronization ������������������������������������������������������������������������������������������������������������������ 25...
- Page 13 Promise Technology Product Manual ......................... 45 IewIng ontroller tatIStIcS ............................46 ontroller ettIngS ���������������������������������������������������������������������������������������������������������������������������� 47 ncLoSUreS ��������������������������������������������������������������������������������������������������������������������������� 47 ocate an encLoSUre ............................. 47 ncloSure nFormatIon ......................48 ncloSure temPerature SenSor SettIngS ............................... 48 uzzer ettIngS ���������������������������������������������������������������������������������������������������������������������� 49 HySicaL riVeS ���������������������������������������������������������������������������������������������� 51...
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Page 14: I Ntroduction
Vess A8020 Series Storage Appliance for Video Surveillance are available with the Windows operating system and disk drives in order to streamline the installation and integration process. The Vess A8020 Series subsystems are stand-alone devices with internal RAID storage, eliminating need for additional servers, controllers, separate... -
Page 15: S Pecifications
Vess A8020 Storage Appliance for Video Surveillance Introduction peCIfICatIons General Form Factor Tower base System Processor Intel i3-9100E/Pentium G5400 with Intel HD graphics enabled System Memory Drives 2 x 3.5” HDD Network 2 x 1Gbps Display Ports DisplayPort, HDMI, VGA, USB Ports 2 x USB 3.0 on front, 4 x USB 3.0/ 2 x USB 2.0 on back... - Page 16 Promise Technology Product Manual System AC Input 100 ~ 240 VAC, 60 ~ 50Hz Power Supply 250W Single ATX Temperature 5° ~ 40°C (-40° ~ 60°C non-operational) Operational: 10% to 80% (Non-Condensing) Relative Humidity Relative Humidity Non-Operational: 10% to 95% (Non-Condensing) Temperature 5°...
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Page 17: H Ardware
Vess A8020 Storage Appliance for Video Surveillance Introduction ardware The following section provides a summary of the front and back panel hardware features of Vess A8020 Storage Appliance for Video Surveillance. ront anel ardware The front panel of Vess A8020 provides access to the drives carriers, two USB ports and power button. -
Page 18: R Ear P Anel H Ardware
Promise Technology Product Manual anel ardware The rear panel of Vess A8020 provides access to the network ports, USB ports, VGA, HDMI, DisplayPort, audio ports and S/PDIF output port. Vess A8020 back view inDicators No. Component 1 Audio In/Out ports LEDs for Ethernet data ports and an LED. -
Page 19: Ess A8020 R Ear Panel Connections
HDMI Provides video out connection for HDMI enabled monitors used to view the management interface. USB Use to connect to a USB keyboard for managing the Vess A8020, or use it to transfer data to or from a USB memory device. There are six USB ports. -
Page 20: H Ardware S Etup
This chapter presents the basics on unpacking, setting up hardware for the Vess A8020. Hardware installation includes connecting the power, making network, data and management connection to the device. The Vess A8020 can be shipped with or without drives, therefore instructions for installing hard drives are also included in this section. -
Page 21: M Anagement And San C Onnection
2. Attach one end of another Ethernet cable to the same network switch and attach the other end to either network port on the Vess A8020. 3. Make sure the Vess A8020, network switch, Host PC, and IP cameras are all on the same IP domain and subnet. -
Page 22: C Onnect Directly To
The Vess A8020 is running Windows operating system. To access the user interface, connect to the device using a USB keyboard and monitor. Use a VGA, DisplayPort of HDMI monitor. Connections to keyboard and monitor on back... -
Page 23: C Onnect The P Ower
To power on the Vess A8020, press the power button on the front panel. The Power Status LED is embedded in the power button on the front. It will light blue after powering up. Vess A8020 power connection... -
Page 24: Emoving The Rive Arrier
Promise Technology Product Manual emoVing tHe riVe arrier The drive carrier accommodates 3.5-inch drives. Disk carriers - front view Pull here to release the carrier handle latch. Push here when returning Then pull the carrier straight out by the handle. -
Page 25: I Nstalling 3.5" D Isk D Rive In The C Arrier
Vess A8020 Storage Appliance for Video Surveillance Introduction 3.5” d nstalling riVe in tHe arrier The instructions below apply 3.5” hard disk drives installed in drive carriers intended for use with models Vess A8020. 1. Remove a disk drive carrier. -
Page 26: P Romise M Anagement Gui
• “Logging in over the Network” on page 14 ogging in at thE ncLosurE At the Vess A8020 enclosure to log into Promise Management GUI, do one of the following actions: • Double-click the Promise Management GUI desktop icon. •... -
Page 27: L Ogging In Over The N Etwork
GUI through the network interface. If the Firewall is running, no management access is permitted from the network. You can log into Promise Management GUI from any PC with a network connection to the and Vess A8020 Series enclosure. 1. Launch your Browser. - Page 28 Promise Technology Product Manual Secure Connection • Promise Management GUI uses a secure HTTP connection ...https:// • Enter the Subsystem IP address ....(Port 1 = 192.168.0.1 / Port 2 = 192.168.1.1) •...
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Page 29: L Ogin S Creen
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager ogin crEEn When the opening screen appears: 1. Type administrator in the User Name field. 2. Type password in the Password field. 3. Click the Login button. The User Name and Password are case sensitive. The Promise Management GUI login screen After logging in, the Quick Links menu appears. -
Page 30: Sing The Romise Anagement Gui I Nterface
Promise Technology Product Manual gUi i sing tHe romise anagement nterFace Promise Management GUI is browser-based RAID management software with a graphic user interface. Basic user interface components and functions include: Promise Management GUI interface - Subsystem home page There are three parts to the Promise Management GUI interface: 1. -
Page 31: U Sing The H Eader
Language – Choose a display language View – To view the Event Frame, Logout – To logout sing Tree View enables you to navigate around all components of the Vess A8020 enclosure, software management, RAID controller, enclosure, physical drives, disk arrays, and logical drives. The figure below shows the components of Tree View. Promise Management GUI Tree View... -
Page 32: U Sing M Anagement V Iew
Management View displays information and settings menus according to the item you choose in Tree View. It presents the user interface for the Vess A8020 enclosure, including creation, maintenance, deletion, and monitoring of disk arrays and logical drives. Function tabs access menus to control specific actions and processes. Click the Help link to the right of the tabs in Management View to access online help for the function currently displayed. -
Page 33: Iewing The Event F Rame
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager iEwing thE VEnt raME To view the Event Frame, click Show Event Frame in the Header. To hide the Event Frame, click Hide Event Frame in the Header. -
Page 34: L Ogging Out Of P Romise M Anagement
Promise Technology Product Manual ogging out oF roMisE anagEMEnt There are two ways to log out of Promise Management GUI: • Close your browser window • Click Logout in the Promise Management GUI Header Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and... -
Page 35: Background Activities
The menus listed under Subsystems are all the menus used for device management. Click on the Subsystems icon to view read-only information for the Vess A8020 including the management IP address, Alias, Model and WWN. To view the menus used for system management, click the + symbol of the Subsystems icon to reveal the child menu icons for the following: •... -
Page 36: Iew C Urrent B Ackground A Ctivities
Promise Technology Product Manual aCkground CtIvItIes Background activities perform a variety of preventive and remedial functions on your physical drives, disk arrays, logical drives, and other components. You can run a background activity immediately or schedule it to run at a later time. -
Page 37: M Anage B Ackground A Ctivities S Ettings
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager anage ackgroUnd ctiVities ettings The parameters listed in the Background Activities menu are configured in the Background Activities Settings menu. To change Background Activities settings 1. Click the Subsystem icon of the subsystem on which you want to view Background Activities. 2. Click the menu expander between the Background Activities tab and the Scheduler tab and select the Settings option. The following settings can be configured:... -
Page 38: B Ackground S Ynchronization
Promise Technology Product Manual ackgrounD ynchronization Synchronization is automatically applied to redundant logical drives when they are created. Synchronization recalculates the redundancy data to ensure that the working data on the physical drives is properly in sync. Background Synchronization Rate 1. -
Page 39: Heck
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager EDunDancy hEck Redundancy Check is a routine maintenance procedure for fault-tolerant disk arrays (those with redundancy) that ensures all the data matches exactly. Redundancy Check can also correct inconsistencies. -
Page 40: M Edia P Atrol
Promise Technology Product Manual edia atrol Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks are enabled by default on all disk arrays. Media Patrol is concerned with the media itself, not the data recorded on the media. -
Page 41: M Anaging A Ctivity S Chedules
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager anagIng CtIvIty CHeduLes Schedules for Media Patrol, and Redundancy Check can be created to run during off peak times. DD or DELEtE an actiVity schEDuLE To add, enable or delete an activity schedule, click on the Subsystem in Tree View, then click on the Scheduler menu expander to the right of the Scheduler tab. -
Page 42: A Dministrative T Ools
Promise Technology Product Manual dMInIstratIve ooLs Click the + symbol of the Administrative Tools icon reveal subsystem administrative tools menu links for User Management, View Network Settings, Performance Monitoring and Software Management. The Administrative Tools menu lists text hyperlinks to these same menus, plus links to menus to Restore Factory Default settings, Clear Statistics and Save System Service Report. -
Page 43: U Ser M Anagement
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager anageMent User Management deals with user accounts. iewing nFormation The view a list of users, their status, access privileges, display name, and email address: 1. Click the Administrative Tools icon. -
Page 44: M Aking Y Our O Wn U Ser S Ettings
Promise Technology Product Manual aking Ettings To change your own user settings: 1. Log into Promise Management GUI under your own user name. 2. Click the Administrative Tools icon. 3. Click the User Management icon. 4. Click the Settings tab in Management View. -
Page 45: C Reating A U Ser
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager reating a To create a user: 1. Log into Promise Management GUI as the Administrator or a Super User. 2. Click the Administrative Tools icon. 3. Click the User Management icon. -
Page 46: L Ist Of U Ser P Rivileges
Promise Technology Product Manual ist oF riViLEgEs • View – Allows the user to see all status and settings but not to make any changes • Maintenance – Allows the user to perform maintenance tasks including • Rebuilding, PDM, Media Patrol, and Redundancy Check. -
Page 47: Iew N Etwork S Ettings
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager etwork ettings To view network settings for the Ethernet ports, including the port used for access to Promise Management GUI, click on the View Network Settings icon under Administrative Tools. Information listed for each port includes: •... -
Page 48: Mporting A C Onfiguration S Cript
Mporting a onFiguration cript You can import a previously saved configuration script to automatically configure your Vess A8020 subsystem. The script must be a plain, non-encrypted text file. This file can be saved from the same system, or from another Vess A8020 subsystem. See the next section, “Exporting a Configuration Script” on page 36 for instructions on how to save the file to your host PC. Cautions Do NOT attempt to write or modify a configuration script until you receive guidance from Technical Support. -
Page 49: E Xporting A C Onfiguration S Cript
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager xporting a onFiguration cript You can save the configuration from one Vess A8020 subsystem, export it, and then import it to automatically configure your other Vess A8020 subsystems. To export a configuration script: 1. Click the Administrative Tools icon. 2. Click the Service Management icon. 3. Click the Export tab in the Service Management menu. -
Page 50: S Aving A S Ervice R Eport
Promise Technology Product Manual aVing a ErVicE Eport A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. To save a system configuration file: 1. Click on the Subsystem icon (IP address and device name) in Tree View to open the Subsystem Information display. 2. Click the Save button in the Save System Service Report row of the information display. - Page 51 Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager The Service Report includes the following topics: • About – Report utility • Network Info – Virtual port • BBM Info – Bad Block Manager • Phydriv Info – Basic physical drive information •...
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Page 52: E Mail S Ervice
Promise Technology Product Manual mail erVice Email service enables the RAID subsystem to send you Email messages about events and status changes. By default, Email service is set to Automatic. MaiL ErVicE To stop the Email service: 1. Click the Administrative Tools icon. -
Page 53: Mail S Ettings
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager MaiL Ettings To change Email service settings: 1. Click the Administrative Tools icon. 2. Click the Software Management icon. 3. Click on Email in the Service List of the Service Management menu. -
Page 54: P Erformance M Onitoring
Promise Technology Product Manual erFormance onitoring The Performance Monitor displays real-time performance statistics for logical drives and physical drives. The vertical scale adjusts dynamically to accommodate the statistical data. Because it reports performance in real-time, to see data in the monitor, there must be I/O data activity taking place between the subsystem and the Host. - Page 55 Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager 6. Under Physical Drive, choose the metric you want to see from the Measurement drop-down menu. Information Read/Write • Bandwidth in MB/s • Read bandwidth • Maximum latency in ms •...
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Page 56: Ontrollers
Promise Technology Product Manual ontroLLers Click on a specific controller in Tree view to display information or statistics for a controller. Or to change controller settings. See the following sections: • “View Controller Information” • “Viewing Controller Statistics” • “Controller Settings”... - Page 57 Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager Controller information includes: • Controller ID • Serial Number • Alias • Hardware Revision • Operational Status • WWN • Power on Time • SCSI Protocols Supported • Cache Usage • Install Package Version...
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Page 58: Iewing C Ontroller S Tatistics
Promise Technology Product Manual iewing ontroller tatistics To view controller statistics: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller for which you want to view statistics. 3. At the top of the Information display menu, between the Information and Settings tabs, click on the menu expander to reveal the Statistics link. -
Page 59: C Ontroller S Ettings
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager ontroller ettings To make controller settings: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller you want to manage. 3. Click the Settings tab. 4. Make settings changes as required: • Enter, change or delete the alias in the Alias field. -
Page 60: L Ocate An Enclosure
Promise Technology Product Manual nCLosures The Enclosure menus are used to provide information for and monitor the status about the various components of the enclosure unit. Click on a specific enclosure in Tree view or in the Enclosures list to display information or settings menus for an enclosure. See the following sections: • “Enclosure Information”... -
Page 61: E Nclosure Temperature Sensor Settings
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager Enclosure Information display nclosUre temPeratUre sensor settings The temperature threshold settings are used to send event notices when the internal temperature reaches a high level. To set enclosure temperature thresholds, click on the enclosure in Tree View, then click on the Settings tab to view the Enclosure Settings menu. There are two thresholds to configure:... -
Page 62: Hysical D Rives
Promise Technology Product Manual HysICaL rIves The Physical Drives menus are used to view information and statistics about physical hard drives installed in the enclosure and to set Global Settings for hard drives. To see the Physical Drives List, expand the individual Enclosure icon in Tree View to see the Physical Drives icon for the enclosure. - Page 63 Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager The information listed for individual physical drives includes: Physical Drive Information • Physical Drive ID • Configuration Status • Location [Enclosure # Slot #] • Model • Alias •...
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Page 64: Rives
Promise Technology Product Manual rrays and ogICaL rIves Disk arrays and logical drives are created and managed using the Disk Arrays menu. Use the Array Configuration menu to view the Disk Array List, and to create and delete disk arrays on the enclosure. Expand the Disk Arrays icon in Tree View to view menu links for existing arrays. Each array icon can be expanded again to see the Logical Drives icon, and this can be expanded to see each logical drive icon. - Page 65 Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager Information in the Disk Array menu includes: • Disk Array ID [#] • Media Patrol [Enabled/Disabled] • Alias • Drive Health Polling • Operational Status (see below) •...
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Page 66: L Ogical Drive Management
Promise Technology Product Manual ogical driVe management Logical drives are made from disk arrays. In the Tree, you can see a graphic representation of the logical drives that belong to each array. The Logical Drive List can be accessed in Tree View by expanding the under Disk Arrays and clicking on the Logical Drives icon for any existing disk array, or simply click on the Logical Drive Summary icon for the Subsystem. -
Page 67: L Ogical D Rive Summary
Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager ogICaL rIve uMMary The Logical Drive Summary displays a list of all logical drives in the Subsystem. This list does not arrange the logical drives under the disk array to which they belong nor under the enclosure in which they are located. The menu... -
Page 68: H Ow To S Ave A S Ervice R Eport
Promise Technology Product Manual ow to ave a ervICe eport A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. Subsystem Information - Save Service Report To save a system configuration file: 1. Click on the Subsystem icon (IP address and device name) in Tree View to open the Subsystem Information display. - Page 69 Vess A8020 Storage Appliance for Video Surveillance Managing with the Web Manager The Service Report includes the following topics: • About – Report utility • Network Info – Virtual port • BBM Info – Bad Block Manager • Phydriv Info – Basic physical drive information •...
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