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Firmware Update – Serial Port
Use this firmware update method only when your Management Port has no
network connection or the RS-232 connection is required. This procedure takes
about 30 minutes.
See also the network-based firmware upgrade procedure on page 174.
1.
Download the latest firmware update file from the Promise website:
www.promise.com.
2.
Be sure the VTrak and Host PC are running, the null modem cable is
properly connected (see page 22) and you have the correct COM Port
settings (see page 26).
3.
Start your PC's terminal emulation program.
4.
Press Enter once to launch the CLU.
5.
Reboot the VTrak. Use either method:
•
From the Main Menu, press 1 and Enter twice to access the Controller
Management menu. Then press 5 and Enter to select Reboot. At each
of two prompts, press Y and Enter to confirm the Reboot.
•
Turn the VTrak's power switches off and then on again.
6.
Watch the terminal screen for the following:
Scrub DDR, waiting
Platform Init Done.
+
+
7.
At the
The prompt changes to >BSP.
8.
At BSP> type load -r -v -b 0x01008000 -m y.
Double-check your entry. Then press Enter.
This command readies VTrak to receive a file transfer via Y-modem protocol.
You have approximately 90 seconds to initiate the file transfer before the
load operation times out.
9.
Start the file transfer. For example, if you are using HyperTerminal:
•
Go to Transfer > Send File
Do not allow the firmware update process to be interrupted for any
reason. An interrupted update will incapacitate controller.
Then you must return the controller to Promise for repair.
, press the Ctrl and F keys at the same time.
Warning
177
Chapter 2: Installation
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