Page 2 Vess A6120 Storage Server Appliance Promise Technology Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 3 Vess A6120 Product Manual About this manual Also included are four levels of notices: Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. Caution A Caution informs you of possible equipment damage or loss of data and how to avoid them.
Page 4: Table Of Contents
Introduction ............................... 1 Add-on Card List ..........................1 System Hardware Overview ..........................2 Internal Features ..............................3 Front Panel Hardware ............................5 Front Panel Controls and LED indicators .................... 7 �� 10 pecificationS Hardware Setup .............................. 11 �� 12 npacking Vess A6120 Packing List ........................
Page 5 System Hardware Assembly ........................25 Before You Begin ..............................25 �� 26 eRVeR oVeR Removing the Server Top Covers ........................26 Installing the Server Top Cover .......................... 27 �� 29 oweR Upply Removing the Power Supply Unit ........................30 �� 31 on caRD Available PCI/PMC Hardware Combinations ..................
Page 6 Managing with WebPAM PROe ........................ 40 Logging into WebPAM PROe ..........................40 Logging in at the Enclosure ....................... 40 Logging in over the Network ......................41 Login Screen ............................43 Quick Links menu ..............................44 Using the WebPAM PROe Interface ........................45 Using the Header ..........................
Page 7 �� 67 DMiniStRatiVe oolS Restore factory default settings .........................67 Clear Statistics ........................... 67 �� 68 anageMent Viewing User Information ........................... 68 Making User Settings ............................68 Making Your Own User Settings ......................69 Changing Your Own Password ......................69 Creating a User ..............................70 List of User Privileges ........................
Page 8 Managing with CLU ............................94 Access CLI in Windows ........................95 Using the CLU ..............................96 CLU notation used in this guide ......................98 Accessing Online Help ............................100 Exiting the CLU ..............................100 Logging Out of the CLI ............................100 Logging Back Into the CLI and CLU ........................
Page 9 (clU) �� 117 anaging RRayS Viewing a List of Disk Arrays (CLU) ........................117 Creating a Disk Array (CLU) ..........................118 Creating a Disk Array – Automatic (CLU) ......................118 Creating a Disk Array – Express (CLU) ......................119 Creating a Disk Array – Advanced (CLU) ......................120 Deleting a Disk Array (CLU) ..........................122 Making Disk Array Settings (CLU) ........................123 Viewing Disk Array Information (CLU) ......................124...
Page 10 (clU) �� 150 oftwaRe anageMent Email Settings (CLU) ............................150 Web Server Settings (CLU) ..........................151 SNMP Settings (CLU)............................152 Managing SNMP Trap Sinks (CLU) ........................153 Viewing a List of Trap Sinks ......................153 Adding a Trap Sink .......................... 153 Deleting a Trap Sink ........................154 (clU) ��...
Page 11 about ................................. 161 array ................................161 bbm ................................166 bga ................................167 buzz ................................170 checktable ..............................171 config ................................. 172 ctrl ................................173 event ................................178 export ................................ 180 factorydefaults ............................181 import ................................. 183 init ................................184 logdrv ................................ 186 logout ................................
Page 12 Troubleshooting ............................211 �� 212 ow Do know when a DRiVe iS failing Check Drive Status LEDs ...........................212 Check Drive Status in WebPAM PROe .................... 214 Anticipating Hard Drive Problems ........................215 Rebuilding a Disk Array .............................218 How to Rebuild a Disk Array ..........................219 ��...
Page 13: Introduction
Vess A6120 Product Manual Introduction ntroductIon The Promise Vess A-Series of NVR appliances are integrated and reliable servers as well as storage solutions for IP video surveillance. Vess A-Series NVR appliances are open platform solutions that can be deployed with any of the leading IP cameras, video management software (VMS) and central management software (CMS) for installations of any size –...
Page 14: System Hardware Overview
Vess A6000 Series NVR Server Promise Technology yStem ardware verview System Components...
Page 15: Internal Features
Vess A6120 Product Manual Introduction nternal eatureS Refer to the illustration below and table on the following page to locate internal hardware components of the server. Internal Hardware...
Page 16 Vess A6000 Series NVR Server Promise Technology No. Item 1 Server Board (SB) 2 Riser Card Assembly PCIE Add-onCard 1 (on the riser card assembly)* or Storage Mezzanine Card (on the server board) PCIE Add-onCard 2 (on the riser card assembly)* or LAN Mezzanine Card (on the server...
Page 17: Front Panel Hardware
Vess A6120 Product Manual Introduction rOnt anel ardware The front panel of Vess A6120 provides access to drive carriers. It is shipped with a secure bezel cover to protect the drive carriers from being unintentionally removed. For all Vess A-Series enclosures, defective drives can be replaced without interruption of data availability to the host computer.
Page 18 Vess A6000 Series NVR Server Promise Technology Rear Panel Hardware No. Description 2 x Power Supply Units (Redundant PSU 1+1) *Server requires 1 working PSU, with 1 redundant PSU. You must have at least one active supply, installed, functioning and connected to AC. Only one of the PSUs is allowed to be removed while the server is running.
Page 19: Front Panel Controls And Led Indicators
Vess A6120 Product Manual Introduction ront AneL ontroLs And indiCAtors The Vess A6120 is shipped with a lockable front secure cover to provide physical security for installed hard disks and cooling unit module. Use the tubular key shipped with the unit to lock or unlock this cover to access the six hard drive carrier trays and removable cooling unit in front.
Page 20 Vess A6000 Series NVR Server Promise Technology Error Status LED Status Description Solid Red There is a fault in the system. Off System is normally operating. RAID Status LED Status Description Blinking Green At lease one of the HDDs is accessing data.
Page 21 Vess A6120 Product Manual Introduction UID Button Press the UID button to toggle the front panel UID LED and the baseboard UID LED on and off. You are able to locate the server you’re working on from behind a rack of servers. Power Button Press the power switch button to toggle the system power on and standby/sleep modes.
Page 22: S Pecifications
Vess A6000 Series NVR Server Promise Technology pecIfIcatIonS Product Picture Model A6120-AS A6120-MS A6120-RS Form Factor 1U, 19” rack mount or desktop Processor 2 x Intel Xeon E5-2620 v4 1 x Intel Xeon E5-2620 v4 1 x Intel Xeon E5-2603 v4...
Page 23: Hardware Setup
Vess A6120 Product Manual Introduction ardware etup This chapter presents the basics on unpacking, setting up hardware for the Vess A6120. Hardware installation includes installing the unit in an equipment rack, connecting the power, making network, data and management connection to the device, and installing hard drives. Warnings •...
Page 24: U Npacking
Vess A6000 Series NVR Server Promise Technology npackIng A6120 P ACking The Vess A6120 box contains the following items: • Vess A6120 unit • Screws for disk drives (20 pieces for 4 bays) • Front bezel secure cover • Sliding rail assembly for rack mounting • 1.5m (4.9 ft) Power cord...
Page 25 Vess A6120 Product Manual Introduction a6120 ountIng In a The instructions here apply to the all Vess A6120 Series 1U form factor models. Warnings • Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer. • Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. • Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. • Circuit Overloading - Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Page 26 Vess A6000 Series NVR Server Promise Technology Follow these steps to install the mounting rails in an equipment rack. 1. For both sliding rail assemblies, release and detach the inner member from the slide. 2. Attach the inner member of the sliding rail assembly to each side of the Vess A6120.
Page 27 Vess A6120 Product Manual Introduction 3. Fix the outer member of the rail assembly to the rack frame. 4. Carefully insert the Vess A6120 to complete the installation.
Page 28: I Nstalling D Isk D Rives
Vess A6000 Series NVR Server Promise Technology nStallIng rIVeS The Vess A6120 system supports: • SATA hard disks • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support website. riVe CArrier hArdwAre Empty drive carrier side view...
Page 29: Remove Drive Security Cover
Vess A6120 Product Manual Introduction emoVe riVe eCurity oVer To remove the security cover in front of the drive bays: 1. Use the tubular key to unlock the cover. Turn counterclockwise to unlock. 2. Slide the cover to the left about 4 mm. 3.
Page 30 Vess A6000 Series NVR Server Promise Technology 1. Place the physical drive on a table with the bottom side facing up. 2. Position the drive in the carrier over the physical drive so the mounting holes line up (see below) Note there are different mounting screw holes for 2.5” drives.
Page 31: Management Connection
Vess A6120 Product Manual Introduction anagement OnneCtiOn The Vess A6120 can be remotely managed through the IP network. The physical connection for management is provided by connecting to either of the two 1000BASE-T ports on the installed NIC. Alternatively you can attach a monitor to the VGA, and connect a USB keyboard and manage the initial setup configuration via direct connection to the device, using the Command Line Interface.
Page 32: Management Path - Network Connection
Vess A6000 Series NVR Server Promise Technology AnAgement network ConneCtion The Gigabit Ethernet RJ-45 ports on the rear panel for the network connection used for device administrator. These ports must be physically and logically located in the IP subnet used by the system administrator.
Page 33: C Onnecting The P Ower
Vess A6120 Product Manual Introduction onnectIng tHe ower Insert one power cable into the power receptacle for the power supply and connect the PSU to a suitable power source. a6120 Ower SyStem With the power supplies connected, the system can now be powered on. To power on the Vess A6120 system , press the Power button on the front panel.
Page 34 Vess A6000 Series NVR Server Promise Technology Drive carrier LEDs HDD Power HDD Status & Activity Management network port LEDs Link/Activity Port Speed LED Description Link/Activity This is lit YELLOW when a physical link is established; it blinks YELLOW when there is activity on the port. Port Speed GREEN indicates 1000 Mbps. YELLOW indicates 100 Mbps Unlit indicates 10 Mbps (or no link).
Page 35: Front Panel Leds
Vess A6120 Product Manual Introduction ront AneL When boot-up is finished, check the LEDs on the front panel to make sure the system is functioning properly. LEDs viewed through windows on front bezel Power Error RAID Network Status Status Link/Act LED Description Power This is lit AMBER to indicate the system is powered on.
Page 36: Connect To Iscsi Storage Area Network (San)
Vess A6000 Series NVR Server Promise Technology SCSi S (San) OnneCt tO i tOrage etwOrk Important For a list of supported Gigabit Ethernet NICs, HBA NICs and switches, download the latest compatibility list from PROMISE support: http://www.promise.com/support/. This arrangement requires: •...
Page 37: System Hardware Assembly
Vess A6120 Product Manual System Hardware Assembly ySteM ardware SSeMbly This chapter helps you assemble the chassis and install components. eFOre egin Pay close attention to the Safety Instructions, Warnings and Cautions in this chapter. Make sure you follow these steps before attempting to dismantle or remove any part of the server hardware. 1.
Page 38: S Erver T Op C Over
Vess A6120 Storage Server Appliance Promise Technology erVer oVer emOving tHe erver OverS WARNING 1. Before removing the top cover, power off the server and unplug the power cord. 2. The system must be operated with the chassis top cover installed to ensure proper cooling.
Page 39: Installing The Server Top Cover
Vess A6120 Product Manual System Hardware Assembly 3. When the top rear cover has been removed, you can also remove the top front cover by pushing the top front cover toward the rear side. nStalling tHe erver Over 1. Lower the top front cover on the chassis, making sure the side latches align with the cutouts. Slide the top front cover toward the front.
Page 40 Vess A6120 Storage Server Appliance Promise Technology...
Page 41: P Ower S Upply
Vess A6120 Product Manual System Hardware Assembly ower upply The system can accommodate two AC or two DC power supplies in the bay at the rear of the chassis. Each unit provides up to 650 Watts of power. Only a single power supply is required for operation, with the second power supply purely as a redundant, load-sharing backup.
Page 42: Removing The Power Supply Unit
Vess A6120 Storage Server Appliance Promise Technology emOving tHe Ower uPPly To remove a failed power supply, please first identify the failed power supply . 1. Hold onto the power supply handle while pressing the locking lever towards the power supply handle.
Page 43: Dd - On Card
Vess A6120 Product Manual System Hardware Assembly on card is designed to be customized to perform a variety of functions. Use the available PCI or PMC The Vess A6120 cards to create the mix of data and networks connections to suit your applications. Below is a list of the card types.
Page 44: Available Pci/Pmc Hardware Combinations
Vess A6120 Storage Server Appliance Promise Technology PCi/PmC h VAiLAbLe ArdwAre ombinAtions There are 25 different PCI/PMC hardware combinations available for installation in the Vess A6120. The columns in the table below list the location of the four slots in the table header, with the type of card installed, if any, listed in each column.
Page 45: Installing An Add-On Card
Vess A6120 Product Manual System Hardware Assembly nstALLing An Add on CArd 1. Remove the screws securing the riser card assembly on the chassis. Keep this screw for later use. 2. Lift up and remove the riser card assembly from the chassis. 3.
Page 46 Vess A6120 Storage Server Appliance Promise Technology 4. Push to release the the filler plate from the assembly. 5. Slide the filler plate out sideways. 6. Install an add-on card into the retainer plate and into the connector on the riser card assembly.
Page 47 Vess A6120 Product Manual System Hardware Assembly...
Page 48: Lan Mezzanine Card
Vess A6120 Storage Server Appliance Promise Technology LAn m ezzAnine Removing the Blanking Plate for a LAN Mezzanine Card If you need to remove the blanking plate, please remove the screws that secure the blanking plate on the chassis. Keep the screws for later use.
Page 49: Installing A Lan Mezzanine Card
Vess A6120 Product Manual System Hardware Assembly LAn m nstALLing A ezzAnine You can use an optional Ethernet mezzanine card for additional LAN ports. Please be aware that the mezzanine card must be used in conjunction with a matching I/O module. *For 10G BASE-T mezzanine card, you need to install the RJ-45 plug release module instead of a regular I/O module.
Page 50 Vess A6120 Storage Server Appliance Promise Technology 3. Use screws to secure the mezzanine card to the motherboard standoffs. 4. Tighten the screws to secure the matching I/O module to the chassis. Install the RJ-45 plug release RJ-45 Plug Release Module module instead for the M540 mezzanine card.
Page 51: System Fan
Vess A6120 Product Manual System Hardware Assembly yStem ePLACing the ystem 1. Unplug the fan connecter and remove the failed fan. 2. Align the mounting holes on the fan bar with the fan mounts on the replacement fan. 3. Gently place the fan on the fan bar. Make sure the fan is well seated. 4.
Page 52: Managing With Webpam Proe
Vess A6000 Series NVR Server Promise Technology paM pro anagIng wItH This chapter describes using WebPAM PROe to monitor and manage your RAID system. Pam PrO Ogging intO You can log into WebPAM PROe in either of two ways: • “Logging in at the Enclosure” on page 40 • “Logging in over the Network” on page 41...
Page 53: Logging In Over The Network
Vess A6120 Product Manual Managing with WebPAM PROe ogging in oVer the etwork Important For Vess A-Series running Windows OS, it is necessary to disable the Windows Firewall in order to allow access to WebPAM PROe through the network interface. If the Firewall is running, no management access is permitted from the network. You can log into WebPAM PROe from any PC with a network connection to the Vess A-Series enclosure. 1. Launch your Browser. 2.
Page 54 Vess A6000 Series NVR Server Promise Technology Secure Connection • WebPAM PROe uses a secure HTTP connection ...https:// • Enter the Subsystem IP address ....192.168.0.1 • Enter the Port number ....... :8443 Together, your entry looks like this: https://192.168.0.1:8443/ Note • You can enter the Host PC’s network name in place of the IP address. • If you are logging in at the Host PC, you can enter local Host in place of the IP address. • Whether you select a regular or a secure connection, your login to WebPAM PROe and your user password are always secure.
Page 55: Login Screen
Vess A6120 Product Manual Managing with WebPAM PROe ogin Creen When the opening screen appears: 1. Type administrator in the User Name field. 2. Type password in the Password field. 3. Click the Login button. The User Name and Password are case sensitive. See Figure 1. The WebPAM PROe login screen After logging in, the Quick Links menu appears.
Page 56: Quick Links Menu
Vess A6000 Series NVR Server Promise Technology uiCk inkS menu The Quick Links menu is the administrator’s Home page for WebPAM PROe. Here you will find links to menus to view setting and manage logical drives, physical drives, and disk arrays. Also links to view network settings and event logs, as well as the background activities management menu.
Page 57: Using The Webpam Proe Interface
Vess A6120 Product Manual Managing with WebPAM PROe Pam PrO Sing tHe nterFaCe WebPAM PROe is browser-based RAID management software with a graphic user interface. Basic user interface components and functions include: WebPAM PROe interface - Subsystem home page There are four major parts to the WebPAM PROe interface: •...
Page 58: Using The Header
Vess A6000 Series NVR Server Promise Technology sing the eAder The Header contains the following items: Language – Choose a display language View – To view the Event Frame, Logout – To logout sing Tree View enables you to navigate around all components of the Vess enclosure, software management, RAID controller, enclosure, physical drives, disk arrays, logical drives, and spare drives.
Page 59: Using Management View
Vess A6120 Product Manual Managing with WebPAM PROe sing AnAgement Management View displays information and settings menus according to the item you choose in Tree View. It presents the user interface for the Vess enclosure, including creation, maintenance, deletion, and monitoring of disk arrays and logical drives.
Page 60: Viewing The Event Frame
Vess A6000 Series NVR Server Promise Technology iewing the Vent rAme To view the Event Frame, click Show Event Frame in the Header. To hide the Event Frame, click Hide Event Frame in the Header. In the event frame, events are listed and sorted by: • Device – Disk array, logical drive, physical drive, controller, etc.
Page 61: Logging Out Of Webpam Proe
Vess A6120 Product Manual Managing with WebPAM PROe PAm Pro ogging out oF There are two ways to log out of WebPAM PROe: • Close your browser window • Click Logout in the WebPAM PROe Header Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again.
Page 62: Creating Your Logical Drives
Vess A6000 Series NVR Server Promise Technology reating OgiCal riveS On a newly activated Vess A6120 system, there are no disk arrays or logical drives. To create a logical drive: 1. Log in to Web PAM PROe. If there are no arrays configured, you will be automatically directed to the Disk Array Configuration menu.
Page 63: Automatic Configuration
Vess A6120 Product Manual Managing with WebPAM PROe utomAtiC onFigurAtion When you choose the Automatic option, the following parameters appear on the screen: • Disk Arrays – The number of physical drives in the disk array, their ID numbers, configurable capacity, and the number of logical drives to be created • Logical Drives – The ID number of the logical drive(s), their RAID level, capacity, and stripe size • Spare Drives – The physical drive slot number of the dedicated hot spare assigned to this disk array. A hot spare drive is created for all RAID levels except RAID 0, when five or more unconfigured physical drives are available Automatic Disk Array Configuration menu If you accept these parameters, click the Submit button. The new disk array appears in the Disk Array List on the Information tab.
Page 64: Express Configuration
Vess A6000 Series NVR Server Promise Technology xPress onFigurAtion When you choose the Express option, a set of characteristics and options appears on the screen. Express Configuration options menu 1. Check the boxes to choose any one or a combination of: • Redundancy – The array will remain available if a physical drive fails...
Page 65 Vess A6120 Product Manual Managing with WebPAM PROe 3. From the Application Type menu, choose an application that best describes your intended use for this disk array: • File Server • Video Stream • Transaction Data • Transaction Log • Other Click the Update button. Or check the Automatic Update box and updates will occur automatically.
Page 66: Advanced Configuration
Vess A6000 Series NVR Server Promise Technology dVAnCed onFigurAtion When you choose the Advanced option, the Step 1 – Disk Array Creation screen displays. Advanced Configuration (Step 1 Disk Array Creation) Step 1 – Disk Array Creation 1. Optional. Enter a name for the disk array in the field provided.
Page 67 Vess A6120 Product Manual Managing with WebPAM PROe Step 2 – Logical Drive Creation Advanced Configuration (Step 2 Logical Drive Creation) Optional. Enter an alias for the logical drive in the field provided. Maximum of 32 characters; letters, numbers, space between characters, and underline. Choose a RAID level for the logical drive from the dropdown menu.
Page 68 Vess A6000 Series NVR Server Promise Technology 1. For the following items, accept the default or choose a new value from the dropdown menu: • Stripe size. 64 KB is the default. • 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB are available. • Sector size. 512 B is the default. • 512 B, 1 KB, 2 KB, and 4 KB are available. • Read (cache) Policy. Read Ahead is the default. • Read Cache, Read Ahead, and No Cache are available. • Write (cache) Policy. Write Back is the default. Write Back and Write Through (Thru) are available.
Page 69: Ubsystem Anagement
Vess A6120 Product Manual Managing with WebPAM PROe ubSySteM anageMent The menus listed under Subsystems are all the menus used for device management. Click on the Subsystems icon to view read-only information for the Vess including the management IP address, Alias, Model and WWN. To view the menus used for system management, click the + symbol of the Subsystems icon to reveal the child menu icons for the following: • Administrative Tools (includes links for User Management, View Network Settings, Performance...
Page 70: View Current Background Activities
Vess A6000 Series NVR Server Promise Technology ackground ctIVItIeS Background activities perform a variety of preventive and remedial functions on your physical drives, disk arrays, logical drives, and other components. You can run a background activity immediately or schedule it to run at a later time.
Page 71: Manage Background Activities Settings
Vess A6120 Product Manual Managing with WebPAM PROe anage aCkgrOund CtivitieS ettingS The parameters listed in the Background Activities menu are configured in the Background Activities Settings menu. To change Background Activities settings 1. Click the Subsystem icon of the subsystem on which you want to view Background Activities. 2.
Page 72: Rebuild Settings
Vess A6000 Series NVR Server Promise Technology ebuiLd ettings To change Rebuild setting the in Background Activities Settings menu: 1. Use the Rebuild Rate drop-down menu to choose a rate: • Low – Fewer system resources to the Rebuild, more to data read/write operations. • Medium – Balances system resources between the Rebuild and data read/write operations. • High – More system resources to the Rebuild, fewer to data read/write operations. 2. To enable Auto Rebuild (rebuilds when you swap out the failed drive with a new one) Check the Enable Auto Rebuild box.
Page 73: Background Synchronization
Vess A6120 Product Manual Managing with WebPAM PROe Background Synchronization Rate 1. To change Background Synchronization Rate setting the in Background Activities Settings menu: Click the Synchronization Rate drop-down menu and choose a rate: • Low – Fewer system resources to Synchronization, more to data read/write operations. • Medium – Balances system resources between Synchronization and data read/write operations. • High – More system resources to Synchronization, fewer to data read/write operations.
Page 74: Redundancy Check
Vess A6000 Series NVR Server Promise Technology edundAnCy heCk Redundancy Check is a routine maintenance procedure for fault-tolerant disk arrays (those with redundancy) that ensures all the data matches exactly. Redundancy Check can also correct inconsistencies. Note Initialization of the logical drive must be completed before a Redundancy Check can be preformed. Note You can use the scheduler to set up a Redundancy Check Schedule.
Page 75: Pdm
Vess A6120 Product Manual Managing with WebPAM PROe Predictive Data Migration (PDM) is the migration of data from the suspect physical drive to a spare drive, similar to rebuilding a logical drive. But unlike Rebuilding, PDM constantly monitors your physical drives and automatically copies your data to a spare drive before the physical drive fails and your logical drive goes Critical.
Page 76: Media Patrol
Vess A6000 Series NVR Server Promise Technology edia atrOl Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks are enabled by default on all disk arrays and spare drives. Media Patrol is concerned with the media itself, not the data recorded on the media.
Page 77: M Anaging A Ctivity S Chedules
Vess A6120 Product Manual Managing with WebPAM PROe anagIng ctIVIty cHeduleS Schedules for Media Patrol, Redundancy Check and Spare Drive Check can be created to run during off peak times. dd or deLete An ACtiVity sCheduLe To add, enable or delete an activity schedule, click on the Subsystem in Tree View, then click on the Scheduler menu expander to the right of the Scheduler tab.
Page 78: Vent L Ogs
Vess A6000 Series NVR Server Promise Technology Vent Event logs are useful for troubleshooting, tracking functions and monitoring subsystems. To view, save or clear subsystem event logs, click on the subsystem in Tree View, then click on the Event menu expander. Choose to display Runtime Events or NVRAM Events.
Page 79: Dministrative T Ools
Vess A6120 Product Manual Managing with WebPAM PROe dMInIStratIVe oolS Click the + symbol of the Administrative Tools icon reveal subsystem administrative tools menu links for User Management, View Network Settings, Performance Monitoring and Software Management. The Administrative Tools menu lists text hyperlinks to these same menus, plus links to menus to Restore Factory Default settings, Clear Statistics and Save System Service Report.
Page 80: U Ser M Anagement
Vess A6000 Series NVR Server Promise Technology anageMent User Management deals with user accounts. iewing nFOrmatiOn The view a list of users, their status, access privileges, display name, and email address: 1. Click the Administrative Tools icon. 2. Click the User Management icon.
Page 81: Making Your Own User Settings
Vess A6120 Product Manual Managing with WebPAM PROe Aking ettings To change your own user settings: 1. Log into WebPAM PROe under your own user name. 2. Click the Administrative Tools icon. 3. Click the User Management icon. 4. Click the Settings tab in Management View. 5.
Page 82: Creating A User
Vess A6000 Series NVR Server Promise Technology reating a To create a user: 1. Log into WebPAM PROe as the Administrator or a Super User. 2. Click the Administrative Tools icon. 3. Click the User Management icon. 4. Click the Create tab in Management View.
Page 83: List Of User Privileges
Vess A6120 Product Manual Managing with WebPAM PROe ist oF riViLeges • View – Allows the user to see all status and settings but not to make any changes • Maintenance – Allows the user to perform maintenance tasks including • Rebuilding, PDM, Media Patrol, and Redundancy Check. • Power – Allows the user to create (but not delete) disk arrays and logical drives, change RAID levels, change stripe size; change settings of components such as disk arrays, logical drives, physical drives, and the controller. • Super – Allows the user full access to all functions including create and delete users and changing the settings of other users, and delete disk arrays and logical drives. The default “administrator” account is a Super User. eLeting A There is always at least one Super User account. You cannot delete the user account you used to log in. To delete a user: 1.
Page 84: View Network Settings
Vess A6000 Series NVR Server Promise Technology etwOrk ettingS To view network settings for the Ethernet ports, including the port used for access to WebPAM PROe, click on the View Network Settings icon under Administrative Tools. Information listed for each port includes: • If the port is enabled/disabled...
Page 85: Importing A Configuration Script
Vess A6120 Product Manual Managing with WebPAM PROe mPorting A onFigurAtion CriPt You can write a CLI configuration script to automatically configure your Vess subsystem. The script must be a plain, non-encrypted text file. From there, you can import the script from the Host PC and perform the configuration automatically.
Page 86: Exporting A Configuration Script
Vess A6000 Series NVR Server Promise Technology xPorting A onFigurAtion CriPt You can save the configuration from one Vess subsystem, export it, and then import it to automatically configure your other Vess subsystems. To export a configuration script: 1. Click the Administrative Tools icon.
Page 87: Saving A Service Report
Vess A6120 Product Manual Managing with WebPAM PROe AVing A erViCe ePort A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting.
Page 88 Vess A6000 Series NVR Server Promise Technology The Service Report includes the following topics: • About – Report utility • Network Info – Virtual port • BBM Info – Bad Block Manager • Phydriv Info – Basic physical drive • BGA Summary – Status and settings information • Buzzer Info • Phydriv Verbose Info – Full physical drive • Controller Info • SWMGT Info – Software management • Disk Array Info • Service Setting – Email • Disk Array Dump info • Service Setting – Webserver • Disk Array Verbose Info...
Page 89: Email Service
Vess A6120 Product Manual Managing with WebPAM PROe mail erviCe Email service enables the RAID subsystem to send you Email messages about events and status changes. By default, Email service is set to Automatic. mAiL erViCe To stop the Email service: 1.
Page 90: Email Settings
Vess A6000 Series NVR Server Promise Technology mAiL ettings To change Email service settings: 1. Click the Administrative Tools icon. 2. Click the Software Management icon. 3. Click on Email in the Service List of the Service Management menu. 4. Make settings changes as required: Under Service Setting -- Email choose a startup type: •...
Page 91: Performance Monitoring
Vess A6120 Product Manual Managing with WebPAM PROe erFOrmanCe OnitOring The Performance Monitor displays real-time performance statistics for logical drives and physical drives. The vertical scale adjusts dynamically to accommodate the statistical data. Because it reports performance in real-time, to see data in the monitor, there must be I/O data activity taking place between the subsystem and the Host.
Page 92 Vess A6000 Series NVR Server Promise Technology 6. Under Physical Drive, choose the metric you want to see from the Measurement drop-down menu. Information Read/Write • Bandwidth in MB/s • Read bandwidth • Maximum latency in ms • Write bandwidth • Average latency in ms • Maximum Read latency in ms • Minimum latency in ms •...
Page 93: • "View Controller Information
Vess A6120 Product Manual Managing with WebPAM PROe ontrollerS Click on a specific controller in Tree view to display information or statistics for a controller. Or to change controller settings. See the following sections: • “View Controller Information” • “Viewing Controller Statistics” • “Controller Settings” OntrOller nFOrmatiOn To view controller information:...
Page 94 Vess A6000 Series NVR Server Promise Technology Controller information includes: • Cache Usage • Install Package Version • Dirty Cache Usage • Install Package Build Date • Part Number • Serial Number • Hardware Revision • WWN 1. Click the Advanced Information menu expander to view advanced information. Advanced controller information includes: • Memory Type...
Page 95: Viewing Controller Statistics
Vess A6120 Product Manual Managing with WebPAM PROe iewing OntrOller tatiStiCS To view controller statistics: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller for which you want to view statistics. 3. At the top of the Information display menu, between the Information and Settings tabs, click on the menu expander to reveal the Statistics link.
Page 96: Controller Settings
Vess A6000 Series NVR Server Promise Technology OntrOller ettingS To make controller settings: 1. Click the Controllers icon. 2. Click the specific Controller icon of the controller you want to manage. 3. Click the Settings tab. 4. Make settings changes as required: • Enter, change or delete the alias in the Alias field.
Page 97: • "Enclosure Information
Vess A6120 Product Manual Managing with WebPAM PROe ncloSureS The Enclosure menus are used to provide information for and monitor the status about the various components of the enclosure unit. Click on a specific enclosure in Tree view or in the Enclosures list to display information or settings menus for an enclosure.
Page 98: Enclosure Temperature Sensor Settings
Vess A6000 Series NVR Server Promise Technology Enclosure Information display nClOSure temPerature SenSOr SettingS The temperature threshold settings are used to send event notices when the internal temperature reaches a high level. To set enclosure temperature thresholds, click on the enclosure in Tree View, then click on the Settings tab to view the Enclosure Settings menu.
Page 99: Hysical Rives
Vess A6120 Product Manual Managing with WebPAM PROe HySIcal rIVeS The Physical Drives menus are used to view information and statistics about physical hard drives installed in the enclosure and to set Global Settings for hard drives. To see the Physical Drives List, expand the individual Enclosure icon in Tree View to see the Physical Drives icon for the enclosure.
Page 100 Vess A6000 Series NVR Server Promise Technology The information listed for individual physical drives includes: Physical Drive Information • Physical Drive ID • Configuration Status • Location [Enclosure # Slot #] • Model • Alias • Drive Interface • Physical Capacity • Serial Number • Configurable Capacity • Firmware Version • Used Capacity • Protocol Version...
Page 101: D Isk A Rrays And L Ogical D Rives
Vess A6120 Product Manual Managing with WebPAM PROe rrayS and ogIcal rIVeS Disk arrays and logical drives are created and managed using the Disk Arrays menu. Use the Array Configuration menu to view the Disk Array List, and to create and delete disk arrays on the enclosure. Expand the Disk Arrays icon in Tree View to view menu links for existing arrays.
Page 102 Vess A6000 Series NVR Server Promise Technology Information in the Disk Array menu includes: • Disk Array ID [#] • Media Patrol [Enabled/Disabled] • Alias • Drive Health Polling • Operational Status (see below) • Power Management [Enabled/Disabled] • Total Physical Capacity • Number of Physical Drives • Configurable Capacity • Number of Logical Drives • Free Capacity [Bytes] • Available RAID Levels • Max Contiguous Free Capacity [Bytes] Other lists in this menu: • Physical Drives in the Disk Array...
Page 103: Logical Drive Management
Vess A6120 Product Manual Managing with WebPAM PROe OgiCal drive management Logical drives are made from disk arrays. In the Tree, you can see a graphic representation of the logical drives that belong to each array. The Logical Drive List can be accessed in Tree View by expanding the under Disk Arrays and clicking on the Logical Drives icon for any existing disk array, or simply click on the Logical Drive Summary icon for the Subsystem.
Page 104: S Pare D Rives
Vess A6000 Series NVR Server Promise Technology pare rIVeS When a physical drive in a disk array fails and a spare drive of the same type and adequate capacity is available, the disk array will begin to rebuild automatically using the spare drive.
Page 105: L Ogical D Rive Summary
Vess A6120 Product Manual Managing with WebPAM PROe ogIcal rIVe uMMary The Logical Drive Summary displays a list of all logical drives in the Subsystem. This list does not arrange the logical drives under the disk array to which they belong nor under the enclosure in which they are located. The menu functions in the same way as the Logical Drives menu discussed in “Logical drive management”...
Page 106: Managing With Clu
Vess A6120 Storage Server Appliance Promise Technology anagIng wItH CLU and CLI management both use a text-based terminal user interface. In order to access the terminal program interface used for CLI and CLU management on the Vess A6120 subsystem, insert a USB keyboard into any USB port, and connect a monitor using the VGA port on the front panel.
Page 107: Access Cli In Windows
Vess A6120 Product Manual Managing with CLU Access CLI in Windows For Windows installations, once the system has booted up it will be necessary to choose various options to complete the OS setup. You will be prompted to select a default language and other user interface preferences.
Page 108: Using The Clu
Vess A6120 Storage Server Appliance Promise Technology Using the CLU In the CLI terminal interface, login first, then access the CLU interface. Follow the instructions below. 1. At the CLI Login prompt, type the user name and press Enter .
Page 109 Vess A6120 Product Manual Managing with CLU CLU Main Menu Notice at the bottom of the CLU interface there are on-screen reminders of keyboard actions used for CLU interface. The keyboard inputs to use the CLU are as follows: • Arrow Keys - Use the up and down arrow keys to move the text selector, indicated by the highlighted line of text.
Page 110: Clu Notation Used In This Guide
Vess A6120 Storage Server Appliance Promise Technology CLU notation used in this guide The CLU command descriptions in this chapter use abbreviated descriptions of CLU navigation. It is assumed the user will understand that movement from one CLU menu item to another involves using the arrow keys to highlight the given command then pressing enter to view another list of CLU command selections or parameter options.
Page 111 Vess A6120 Product Manual Managing with CLU Use the table below for reference of the CLU interface. Quick Setup A sequence of steps to setup the RAID configuration. Subsystem Management page 101 Alias Media Patrol Start, Stop or Pause Media Patrol Lock Management Prevent settings changes to controller for set time Controller Management Alias, Coercion, Write Back Cache, Forced Read Ahead Cache...
Page 112: Accessing Online Help
Vess A6120 Storage Server Appliance Promise Technology Accessing Online Help To access online help on any CLU screen, press Control-E . To return to the CLU, press Enter . Exiting the CLU 1. Highlight Return to Previous Menu and press Enter .
Page 113: M Anaging The S Ubsystem (Clu)
Vess A6120 Product Manual Managing with CLU (clu) anagIng tHe ubSySteM Subsystem Management includes the following functions: • “Making Subsystem Settings (CLU)” on page 101 • “Locking or Unlocking the Subsystem (CLU)” on page 102 Making Subsystem Settings (CLU) An alias is optional. To set an Alias for this subsystem: 1. Main Menu >> Subsystem Management >> Subsystem Settings . 2.
Page 114: Running Media Patrol (Clu)
Vess A6120 Storage Server Appliance Promise Technology Running Media Patrol (CLU) Media Patrol is a routine maintenance procedure that checks the magnetic media on each disk drive. Media Patrol checks all physical drives assigned to disk arrays and spare drives. It does not check unconfigured drives.
Page 115: Releasing The Lock
Vess A6120 Product Manual Managing with CLU Releasing the Lock Main Menu >> Subsystem Management >> Lock Management >> Unlock Releasing a Lock set by another user To release somebody else’s lock: 1. Main Menu >> Subsystem Management >> Lock Management >> Force Unlock Press the Spacebar to toggle to Yes >>...
Page 116: M Anaging The Raid C Ontrollers (Clu)
Vess A6120 Storage Server Appliance Promise Technology raId c (clu) anagIng tHe ontrollerS RAID controller management includes the following functions: • “Viewing Controller Information (CLU)” on page 104 • “Making Controller Settings (CLU)” on page 105 Viewing Controller Information (CLU) Controller Management includes information, settings and statistics. To access Controller Management: 1. Main Menu >> Subsystem Management >> Controller Management The Controller summary information includes: • Alias – if assigned...
Page 117: Making Controller Settings (Clu)
Vess A6120 Product Manual Managing with CLU Making Controller Settings (CLU) If your subsystem has two controllers, any settings you make to one controller automatically apply to the other controller. To make Controller settings: 1. Main Menu >> Subsystem Management >> Controller Management 2.
Page 118 Vess A6120 Storage Server Appliance Promise Technology • Highlight SMART and press the spacebar to toggle between Enable and Disable . • Highlight SMART Poll Interval and press the backspace key to erase the current value. Type a new interval value (1 to 1440 minutes). • Highlight Poll Interval and press the backspace key to erase the current value. Type a new interval value (15 to 255 seconds). • Highlight Adaptive Writeback Cache and press the spacebar to toggle between Enabled and Disabled. • Highlight Forced Read Ahead Cache and press the spacebar to toggle between Enabled and Disabled .
Page 119: M Anaging The E Nclosure (Clu)
Vess A6120 Product Manual Managing with CLU (clu) anagIng tHe ncloSure Enclosure Management includes the following functions: • “Viewing the Enclosures Summary (CLU)” on page 107 • “Viewing Enclosure Information (CLU)” on page 108 • “Making Enclosure Settings (CLU)” on page 108 • “Viewing Power Supply Status (CLU)” on page 109 • “Viewing Cooling Unit Status (CLU)” on page 109 • “Viewing Temperature Sensor Status (CLU)” on page 110 • “Viewing Voltage Sensor Status (CLU)” on page 110 Viewing the Enclosures Summary (CLU) Enclosure Management includes information, status, settings and location. To access Enclosure Management: 1.
Page 120: Viewing Enclosure Information (Clu)
Vess A6120 Storage Server Appliance Promise Technology Viewing Enclosure Information (CLU) To view enclosure information: 1. Main Menu >> Subsystem Management >> Enclosure Management 2. Highlight the enclosure you want and press Enter . You can monitor power supplies, cooling units, enclosure temperatures and voltages.
Page 121: Viewing Power Supply Status (Clu)
Vess A6120 Product Manual Managing with CLU Viewing Power Supply Status (CLU) To view the status of the power supplies: 1. Main Menu >> Subsystem Management >> Enclosure Management 2. Highlight the enclosure you want and press Enter . 3. Highlight Power Supplies and press Enter . The screen displays the operational and fan status of the power supply or supplies.
Page 122: Viewing Temperature Sensor Status (Clu)
Vess A6120 Storage Server Appliance Promise Technology Viewing Temperature Sensor Status (CLU) To display the status of the temperature sensors: Main Menu >> Subsystem Management >> Enclosure Management This is a read-only menu. If any temperature exceeds the Healthy Threshold value, there is an overheat condition in the enclosure.
Page 123 Vess A6120 Product Manual Managing with CLU...
Page 124: Hysical Rive Anagement (Clu)
Vess A6120 Storage Server Appliance Promise Technology (clu) HySIcal rIVe anageMent Physical Drive Management includes the following functions: • “Viewing a List of Physical Drives (CLU)” on page 112 • “Making Global Physical Drive Settings (CLU)” on page 113 • “Viewing Physical Drive Information (CLU)” on page 114 • “Setting an Alias (CLU)” on page 115 Viewing a List of Physical Drives (CLU) To view a list of physical drives: Main Menu >>...
Page 125: Making Global Physical Drive Settings (Clu)
Vess A6120 Product Manual Managing with CLU Making Global Physical Drive Settings (CLU) All physical drive settings are made globally, except for setting an alias, which applies to individual drives. To make global physical drive settings: 1. Main Menu >> Physical Drive Management >> Global Physical Drives Settings 2.
Page 126: Viewing Physical Drive Information (Clu)
Vess A6120 Storage Server Appliance Promise Technology Viewing Physical Drive Information (CLU) To view information about a physical drive: 1. Main Menu >> Physical Drive Management 2. Highlight the physical drive you want and press Enter . Basic information displays.
Page 127: Viewing Physical Drive Statistics (Clu)
Vess A6120 Product Manual Managing with CLU Viewing Physical Drive Statistics (CLU) To view the statistics for the selected physical drive: 1. Main Menu >> Physical Drive Management 2. Highlight the physical drive you want and press Enter . 3. Highlight Physical Drive Statistics and press Enter . Clearing Statistics To clear physical drive statistics, see “Clearing Statistics (CLU)”...
Page 128 Vess A6120 Storage Server Appliance Promise Technology...
Page 129: Viewing A List Of Disk Arrays (Clu)
Vess A6120 Product Manual Managing with CLU (clu) anagIng rrayS Disk Array Management includes the following functions: • “Viewing a List of Disk Arrays (CLU)” on page 117 • “Creating a Disk Array (CLU)” on page 118 • “Deleting a Disk Array (CLU)” on page 122 • “Making Disk Array Settings (CLU)” on page 123 • “Viewing Disk Array Information (CLU)” on page 124 • “Enabling Media Patrol, PDM, and Power Management on a Disk Array (CLU)” on page 125 • “Rebuilding a Disk Array (CLU)” on page 126 • “Running Media Patrol on a Disk Array (CLU)” on page 126 Viewing a List of Disk Arrays (CLU) To view a list of disk arrays: Main Menu >>...
Page 130: Creating A Disk Array (Clu)
Vess A6120 Storage Server Appliance Promise Technology Creating a Disk Array (CLU) The CLU provides three methods of creating a disk array: • Automatic – Creates a new disk array following a default set of parameters. Creates a hot spare drive for all RAID levels except RAID 0, when five or more unconfigured physical drives are available. You can accept or reject the proposed arrangement but you cannot modify it. See “Creating a Disk Array – Automatic” • Express – You choose the parameters for a new disk array by specifying the characteristics you want. You can create multiple logical drives at the same time, however they are all identical. Creates a hot spare drive for all RAID levels except RAID 0. See “Creating a Disk Array – Express” • Advanced – Enables you to specify all parameters for a new disk array, logical drives and spare drives. See “Creating a Disk Array – Advanced” Creating a Disk Array – Automatic (CLU) To create a disk array using the Automatic feature: 1.
Page 131: Creating A Disk Array - Express (Clu)
Vess A6120 Product Manual Managing with CLU Creating a Disk Array – Express (CLU) To create a disk array using the Express feature: 1. Main Menu >> Disk Array Management >> Create New Array >> Configuration Method and press the spacebar to toggle to Express . 2.
Page 132: Creating A Disk Array - Advanced (Clu)
Vess A6120 Storage Server Appliance Promise Technology You return to the Disk Arrays Summary screen. To create a disk array with different characteristics, highlight Create New Array and press Enter . Repeat the steps above specifying different parameters. Or choose the Advanced option.
Page 133 Vess A6120 Product Manual Managing with CLU Step 3 – Logical Drive Creation 1. If you want to specify an alias to the logical drive, highlight Alias and type a name. Maximum of 32 characters (letters, numbers, spaces and underscores). 2.
Page 134: Deleting A Disk Array (Clu)
Vess A6120 Storage Server Appliance Promise Technology Important A logical drive cannot be expanded once it has been created. To add capacity, you can either add another logical drive, or, delete the existing logical drive and create a larger one.
Page 135: Making Disk Array Settings (Clu)
Vess A6120 Product Manual Managing with CLU Making Disk Array Settings (CLU) To make disk array settings: 1. Main Menu >> Disk Array Management The list of disk arrays appears. 2. Highlight the disk array you want and press the Enter . 3.
Page 136: Viewing Disk Array Information (Clu)
Vess A6120 Storage Server Appliance Promise Technology Viewing Disk Array Information (CLU) 1. Main Menu >> Disk Array Management 2. Highlight the disk array you want and press Enter . The information and settings screen appears. 3. Highlight any of the following and press Enter to view a list of: • Physical drives in this array...
Page 137: Enabling Media Patrol, Pdm, And Power Management On A Disk Array (Clu)
Vess A6120 Product Manual Managing with CLU Enabling Media Patrol, PDM, and Power Management on a Disk Array (CLU) Media Patrol checks the magnetic media on physical drives. Predictive Data Migration (PDM) migrates data from the suspect physical drive to a spare drive before the physical drive fails. Power Management parks the heads, spins down, and stops rotation after a set period of time to reduce power consumption.
Page 138: Rebuilding A Disk Array (Clu)
Vess A6120 Storage Server Appliance Promise Technology Rebuilding a Disk Array (CLU) Before you can rebuild, you must have a replacement or target physical drive of adequate capacity for your disk array. To rebuild a disk array: 1. Main Menu >> Disk Array Management 2.
Page 139: Running Pdm On A Disk Array (Clu)
Vess A6120 Product Manual Managing with CLU Running PDM on a Disk Array (CLU) Predictive Data Migration (PDM) migrates data from the suspect physical drive to a spare drive before the physical drive fails. Before you can run PDM, you must have a replacement or target physical drive of adequate capacity for your disk array.
Page 140: Running Transition On A Disk Array (Clu)
Vess A6120 Storage Server Appliance Promise Technology Running Transition on a Disk Array (CLU) Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare drive.
Page 141: M Anaging S Pare D Rives (Clu)
Vess A6120 Product Manual Managing with CLU (clu) anagIng pare rIVeS Spare Drive Management includes the following functions: • “Viewing a list of Spare Drives (CLU)” on page 129 • “Creating a Spare Drive (CLU)” on page 130 • “Running Redundancy Check (CLU)” on page 139 • “Deleting a Spare Drive (CLU)” on page 132 Viewing a list of Spare Drives (CLU) To view a list of spare drives: Main Menu >>...
Page 142: Creating A Spare Drive (Clu)
Vess A6120 Storage Server Appliance Promise Technology Creating a Spare Drive (CLU) Only unconfigured physical drives can be used to make spares. Check your available drives under Physical Drive Management. See “Physical Drive Management (CLU)” on page 112. 1. Main Menu >> Spare Drive Management >> Create New Spare Drive A default physical drive is shown with possible alternative choices.
Page 143: Making Spare Drive Settings (Clu)
Vess A6120 Product Manual Managing with CLU Making Spare Drive Settings (CLU) To change spare drive settings: 1. Main Menu >> Spare Drive Management A list of the current spare drives appears, including the following parameters: 2. Highlight the spare drive you want to change and press Enter . 3.
Page 144: Deleting A Spare Drive (Clu)
Vess A6120 Storage Server Appliance Promise Technology Deleting a Spare Drive (CLU) Caution If the spare drive you delete is the only spare, the controller does not rebuild a critical array until you provide a new spare drive. To delete a spare drive: 1.
Page 145: M Anaging L Ogical D Rives (Clu)
Vess A6120 Product Manual Managing with CLU (clu) anagIng ogIcal rIVeS Logical drive management includes: • “Creating a Logical Drive (CLU)” on page 133 • “Deleting a Logical Drive (CLU)” on page 135 • “Viewing the Logical Drive Check Table (CLU)” on page 137 • “Making Logical Drive Settings (CLU)” on page 137 • “Initializing a Logical Drive (CLU)” on page 138 • “Running Redundancy Check (CLU)” on page 139 Creating a Logical Drive (CLU) You can create logical drives on existing disk arrays if there is available space in the array. To create a logical drive from an existing disk array: 1.
Page 146 Vess A6120 Storage Server Appliance Promise Technology choices: • Stripe size – Press the spacebar to choose: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB. • Sector size – Press the spacebar to choose: 512 B; 1 KB, 2 KB, or 4 KB. • Write Policy – Press spacebar to choose: Write Back or Write Through. • Read Policy – Press spacebar to choose: No Cache, Read Cache, or Read Ahead Cache. 6. RAID 30, 50 and 60 only. Highlight Number of Axles and press the spacebar to choose the number of axles.
Page 147: Deleting A Logical Drive (Clu)
Vess A6120 Product Manual Managing with CLU Deleting a Logical Drive (CLU) Caution When you delete a logical drive, you delete all the data it contains. Back up all important data before deleting a logical drive. To delete a logical drive from a disk array: 1.
Page 148: Viewing Logical Drive Information (Clu)
Vess A6120 Storage Server Appliance Promise Technology Viewing Logical Drive Information (CLU) To view logical drive information: 1. Main Menu >> Logical Drive Management 2. Highlight the logical drive you want and press Enter . The information and settings screen appears.
Page 149: Viewing The Logical Drive Check Table (Clu)
Vess A6120 Product Manual Managing with CLU Viewing the Logical Drive Check Table (CLU) To view logical drive information: 1. Main Menu >> Logical Drive Management 2. Highlight the logical drive you want and press Enter . 3. Highlight Check Table and press Enter . 4.
Page 150: Initializing A Logical Drive (Clu)
Vess A6120 Storage Server Appliance Promise Technology Initializing a Logical Drive (CLU) This function sets all data bits in the logical drive to zero. Warning When you initialize a logical drive, all the data on the logical drive is lost. Backup any important data before you initialize a logical drive.
Page 151: Running Redundancy Check (Clu)
Vess A6120 Product Manual Managing with CLU Running Redundancy Check (CLU) Redundancy Check is a maintenance procedure for logical drives in fault-tolerant disk arrays that ensures all the data matches exactly. To run Redundancy Check: 1. Main Menu >> Logical Drive Management 2.
Page 152: M Anaging B Ackground A Ctivity (Clu)
Vess A6120 Storage Server Appliance Promise Technology (clu) anagIng ackground ctIVIty Background activity refers to any of several functions that take place in the background while normal operation of the Vess A-Series continues. Background activities work in conjunction with disk arrays and logical drives. See “Managing Disk Arrays (CLU)”...
Page 153: Making Background Activity Settings (Clu)
Vess A6120 Product Manual Managing with CLU Making Background Activity Settings (CLU) 1. Main Menu >> Background Activities >> Background Activity Settings 2. Highlight following and press the spacebar to toggle between Enabled and Disabled . • Media Patrol – Checks the magnetic media on physical drives • Auto Rebuild – When enabled and no spare drive is available, the disk array begins to rebuild as soon as you replace the failed physical drive with an unconfigured physical drive of equal or greater size...
Page 154: W Orking With The E Vent V Iewer (Clu)
Vess A6120 Storage Server Appliance Promise Technology (clu) orkIng wItH tHe Vent Iewer Working with the Event Viewer includes the following functions: • “Clearing Runtime Events (CLU)” on page 143 • “Clearing NVRAM Events (CLU)” on page 144 The Event Viewer displays log of subsystem events. Events are classified as: • Runtime Events – A list of and information about the 1023 most recent runtime events recorded since the subsystem was started • NVRAM Events – A list of and information about the most important events over multiple...
Page 155: Viewing Runtime Events (Clu)
Vess A6120 Product Manual Managing with CLU Viewing Runtime Events (CLU) To display Runtime Events: 1. Main Menu >> Event Viewer The log of Runtime Events appears. Events are added to the top of the list. Each item includes: • Sequence number – Begins with 0 at system startup. • Device – Disk Array, Logical Drive, Physical Drive by its ID number.
Page 156: Viewing Nvram Events (Clu)
Vess A6120 Storage Server Appliance Promise Technology Viewing NVRAM Events (CLU) This screen displays a list of and information about the most important events over multiple subsystem startups. To display NVRAM events: 1. Main Menu >> Event Viewer >> NVRAM Events The log of NVRAM Events appears.
Page 157: M Anaging U Sers (Clu)
Vess A6120 Product Manual Managing with CLU (clu) anagIng SerS User Management includes the following functions: • “Viewing User Information (CLU)” on page 145 • “Creating a User (CLU)” on page 146 • “Changing User Settings (CLU)” on page 147 • “Changing User Password (CLU)” on page 148 • “Deleting a User (CLU)” on page 149 Viewing User Information (CLU) Each user types their user name and password to log into the CLI. To view a list of current user accounts: 1.
Page 158: Creating A User (Clu)
Vess A6120 Storage Server Appliance Promise Technology Creating a User (CLU) To create a new user account: 1. Main Menu >> Additional Info and Management >> User Management >> Create New User 2. Highlight each field and type in the appropriate information: • User name (Maximum 31 characters; use letters,...
Page 159: Changing User Settings (Clu)
Vess A6120 Product Manual Managing with CLU User Privileges Level Meaning Allows the user to see all status and settings but not to make any View changes Allows the user to perform maintenance tasks including Rebuilding, PDM, Maintenance Media Patrol, and Redundancy Check Allows the user to create (but not delete) disk arrays and logical drives, Power change RAID levels, change stripe size; change settings of components such as disk arrays, logical drives, physical drives, and the controller Allows the user full access to all functions including create and delete users and changing the settings of other users, and delete disk arrays Super and logical drives. The default “administrator” account is a Super User Changing User Settings (CLU) The Administrator or a Super User can change other users’ settings. To change user settings: 1.
Page 160: Changing User Password (Clu)
Vess A6120 Storage Server Appliance Promise Technology Important If a user is logged-in when his account is disabled, the user is immediately logged-out. Changing User Password (CLU) The Administrator or a Super User can change other users’ passwords. To change a password: 1.
Page 161: Deleting A User (Clu)
Vess A6120 Product Manual Managing with CLU Deleting a User (CLU) The Administrator or a Super User can delete other users. You cannot delete the account you used to log in. There must always be one Super User account. Rather than deleting a user, consider disabling a user account. To delete a user: 1.
Page 162: S Oftware M Anagement (Clu)
Vess A6120 Storage Server Appliance Promise Technology (clu) oftware anageMent Software Management includes the following functions: • “Email Settings (CLU)” on page 150 • “Web Server Settings (CLU)” on page 151 Email Settings (CLU) By default, Email service is set to Automatic and its normal status is Started. To make Email service settings: 1.
Page 163: Web Server Settings (Clu)
Vess A6120 Product Manual Managing with CLU Web Server Settings (CLU) By default, Web Server service is set to Automatic and its normal status is Started. To make Web Server service settings: 1. Main Menu >> Additional Info and Management >> Software Management >> Startup Type 2.
Page 164: Snmp Settings (Clu)
Vess A6120 Storage Server Appliance Promise Technology SNMP Settings (CLU) By default, Simple Network Management Protocol (SNMP) service is set to Automatic and its normal status is Started. To make SNMP service settings: 1. Main Menu >> Additional Info and Management >> Software Management >> SNMP >>...
Page 165: Managing Snmp Trap Sinks (Clu)
Vess A6120 Product Manual Managing with CLU Managing SNMP Trap Sinks (CLU) Viewing a List of Trap Sinks To create a trap sink: 1. Main Menu >> Additional Info and Management >> Software Management >> SNMP >> Trap Sinks A list of the current trap sinks appears. Adding a Trap Sink To add a trap sink: 1.
Page 166: Deleting A Trap Sink
Vess A6120 Storage Server Appliance Promise Technology Deleting a Trap Sink To delete a trap sink: 1. Main Menu >> Additional Info and Management >> Software Management >> SNMP >> Trap Sinks (clu) learIng tatIStIcS This function clears the statistical counts for the RAID controller, iSCSI ports, physical drives, and logical drives.
Page 167: R Estoring F Actory D Efaults (Clu)
Vess A6120 Product Manual Managing with CLU (clu) eStorIng actory efaultS This function restores the factory default settings to the firmware and software items you select. Caution Restoring default settings can disrupt your Vess A-Series functions. Use this feature only when necessary 1.
Page 168: Uzzer
Vess A6120 Storage Server Appliance Promise Technology uzzer Making Buzzer Settings The buzzer sounds to inform you that the Vess A-Series needs attention. To make buzzer settings: 1. Main Menu >> Buzzer A list of Controllers appears with the current buzzer setting and status.
Page 169: Managing With The Cli
Vess A6120 Product Manual Managing with CLI anagIng wItH tHe • Opening the CLI on Windows (below) • Table of Supported Commands • Notes and Conventions • List of Supported Commands The Command Line Interface (CLI) provides rapid setup of disk arrays and logical drives. You can also manage your system using the CLI. However, ongoing management is much easier with the CLU or WebPAM PROe.
Page 170: T Able Of S Upported C Ommands
Vess A6120 Storage Server Appliance Promise Technology able of upported oMMandS Command Action about View utility information. View or edit array information. array Create, edit, or delete logical drives in an existing array. Accept an incomplete array condition. View or clear the BBM defect list of the specified configured physical drive. View status of all current background activities. Enable or disable relevant background activities. Modify the background task rate for each of the background tasks. buzz View buzzer status, enable/disable and turn on/off buzzer. checktable View logical drive error tables. For express or automatic configuration. config For advanced configuration please see the ‘array’ command. ctrl View or edit controller information and settings. enclosure View or edit enclosure and SEP information and settings. event View or clear events logs. export Subsystems only. Export files to remote tftp host. factorydefaults Restore settings to factory defaults. import Import files from remote tftp host View logical drive initialization status and progress. Start, stop, pause, or resume an...
Page 171: Table Of Supported Commands (Continued)
Vess A6120 Product Manual Managing with CLI AbLe oF uPPorted ommAnds ontinued Command Action View media patrol status and progress. Start, stop, pause, or resume media patrol. View or edit ethernet network information and settings. password Modify a user’s password. View PDM status and progress. Start, stop, pause, or resume PDM process. phydrv View or edit physical drive information and settings. View redundancy check status and progress. Start, stop, pause or resume redun- dancy check. View rebuild status and progress. Start, stop, pause, or resume a rebuild process. View spare check status. Start spare check. spare Create or modify hot spare drives. spath Discover and change subsystem path. stats View or reset statistics. subsys View or edit subsystem information and settings. swmgt View, start or stop software component. sync View logical drive synchronization status and progress. View transition status and progress. Start, stop, pause, or resume a transition pro- transit cess. user List, modify, create and delete user accounts on subsystem.
Page 172 Vess A6120 Storage Server Appliance Promise Technology oteS and onVentIonS Commands and options are NOT case sensitive. Not all extended keys are supported. However, you can use the backspace and the left and right arrow keys for command line editing. In addition, the up and down arrow keys allow scrolling through the command history buffer.
Page 173: About
Vess A6120 Product Manual Managing with CLI about Usage about Summary Displays utility information. array Usage array [-a <action>] [-d <DaId>] [-c <array count>] [-v] array -a add [-s “<list of array params>”] [-d <DaId>] -p <PdId list> [-c <Ld count>] [-l “<list of Ld params>”] array -a mod -d <DaId>...
Page 174 Vess A6120 Storage Server Appliance Promise Technology Options -a <action> Specifies the action to perform. list (Default) Displays a summary of all arrays, a specified number of arrays, or a specific array. Adds/creates an array. This action might also create logical drives at the same time.
Page 175 Vess A6120 Product Manual Managing with CLI -p <PD ID list> Specifies physical drives to be used in an array, with -a add option. PD IDs are specified individually or separated by comma. Sequential group of physical drives are specified by placing a ~ between numbers such as 1~6.
Page 176 Vess A6120 Storage Server Appliance Promise Technology Capacity= Specifies logical drive capacity. Can be specified in megabytes (mb), gigabytes (gb) or terabytes (tb), up to 2 decimal places. If not specified, all available capacity is used for this logical drive.
Page 177 Vess A6120 Product Manual Managing with CLI -t <condition type> Specifies the type of incomplete condition to accept. If not specified, it will accept the current incomplete condition by default. missingdrive The condition of missing drive in the array. -v Verbose mode. Displays all array properties, requires -a list option. Examples array -v -c 1 array -a add -s “alias=MyArray,mediapatrol=enable”...
Page 178: Bbm
Vess A6120 Storage Server Appliance Promise Technology Usage bbm [-a <action>] [-p <PdId>] bbm -a clear -p <PdId> Summary The bbm command displays and clears the Bad Block Map (BBM) for all configured SATA drives. Options -a <action> Specifies the action to perform.
Page 179 Vess A6120 Product Manual Managing with CLI Usage bga [-a <action>] bga -a mod -s “<list of settings>” Summary The bga command displays all current background activities and makes settings each background activity. Options -a <action> Specifies the action to perform. list (Default) Lists current background activities.
Page 180 Vess A6120 Storage Server Appliance Promise Technology When a non-revertible spare has been inserted or created, and is applicable to the array. This option affects all arrays on the subsystem. enable disable mediapatrol= Verifies the media of the array and/or spares to find bad blocks on physical disks before you use that block.
Page 181 Vess A6120 Product Manual Managing with CLI pdmrate= PDM rate determines the rate at which PDM will run. (low=25, medium=50, high=75) medium high transitionrate= Transition rate determines the rate at which transition will run. (low=25, medium=50, high=75) medium high syncrate= Synchronization rate determines the rate at which synchronization will run. (low=25, medium=50, high=75) medium high...
Page 182: Buzz
Vess A6120 Storage Server Appliance Promise Technology Examples bga -a mod -s “autorebuild=enable,rebuildrate=high,syncrate=low” buzz Usage buzz [-a <action>] buzz -a list buzz -a enable buzz -a disable buzz -a on buzz -a off Summary The buzz command displays the status of the buzzer, and enables, disables, turns on or turns off the buzzer.
Page 183: Checktable
Vess A6120 Product Manual Managing with CLI checktable Usage checktable [-t <tableType>] -l <LdId> Summary The checktable command displays the error check tables of a logical drive. Options -t <tableType> Specifies which error table to display. The default displays all tables. Displays the read check table.
Page 184: Config
Vess A6120 Storage Server Appliance Promise Technology config Usage config -a auto config -a expr [-r y|n] [-c y|n] [-p y|n] [-m y|n] [-s y|n] [-t <AppType>] [-l <NumLd>] Summary The config command has two options: Automatic and Express. Automatic configuration takes all available unconfigured physical drives to create an optimized disk array following a default set of parameters.
Page 185: Ctrl
Vess A6120 Product Manual Managing with CLI -p <y|n> Selects the performance option. -c <y|n> Selects the capacity option. -s <y|n> Includes a spare drive in the array. Note: Requires 5 or more unconfigured physical drives. -t <AppType> Specifies the intended application for this array. video Sequential large block reads.
Page 186 Vess A6120 Storage Server Appliance Promise Technology Summary The ctrl command displays controller information and changes controller settings. Options -a <action> Specifies the action to perform. list (Default) Lists controller information. Changes controller settings. clear Clears controller conditions. -i <ctrl ID>...
Page 187 Vess A6120 Product Manual Managing with CLI 10GBTruncate Truncates the drive to the nearest 10-billion byte boundary. GrpRounding Truncates the drive using an intelligent algorithm. Allows the maximum amount of usable space. TableRounding Truncates the drive using a pre-defined coercion table. smart= Enables or disables polling drive SMART status.
Page 188 Vess A6120 Storage Server Appliance Promise Technology disable The write policy of the writeback logical drives are not changed irrespective of the availability of BBU or UPS. hostcacheflushing= Subsystems only. To enable or disable host cache flushing. For high availability products only.
Page 189 Vess A6120 Product Manual Managing with CLI enclosure Usage enclosure [-a <action>] -v enclosure -a mod [-e <encl id>] -s <list of settings> enclosure [-t <FRU type> -f <FRU id>] Summary The enclosure command provides status and information about the various components of the enclosure unit.
Page 190: Event
Vess A6120 Storage Server Appliance Promise Technology event Usage event [-a <action>] [-l <location>] [-i <SeqNo>] [-c <event count>] [-v] event -a clear [-l <location>] Summary The event command displays and clears the RAM and NVRAM event logs. Options -a <action>...
Page 191 Vess A6120 Product Manual Managing with CLI Examples event event -v event -l nvram event -a clear -lnvram event -c 200 event -a list -i852 -c200 Options -a <action> Specifies the action to perform. list (Default) Displays information and status of the enclosure. Modifies settings.
Page 192: Export
Vess A6120 Storage Server Appliance Promise Technology export Usage export -t <fileType> [-s <tftpServer>] [-p <port>] -f <fileName> Summary The export command exports certain types of configuration files to a remote or local host. This command only affects subsystems. Options -t <file type>...
Page 193: Factorydefaults
Vess A6120 Product Manual Managing with CLI factorydefaults Usage factorydefaults -a <action> -t <type> Summary The factorydefaults command restores factory default settings. Options -a <action> Specifies the action to perform. restore Restore the factory default settings. -t <type> Specifies the type of settings to restore. All settings.
Page 194 Vess A6120 Storage Server Appliance Promise Technology Following are individual Software settings, which only apply to Subsystems: bgascheduler Background activity scheduler settings. service Service startup type settings. webserver Web server settings. snmp SNMP settings. (Linux only) telnet Telnet settings. (Linux only) email Email settings.
Page 195: Import
Vess A6120 Product Manual Managing with CLI import Usage import -t <file type> -s <TFTP server> -f <file name> -p <port num> -i Summary The import command is used to import files from a remoter TFTP host. Options -t <file type> userdb User database file.
Page 196: Init
Vess A6120 Storage Server Appliance Promise Technology init Usage init [-a <action>] [-l <LdId>] init -a start -l <LdId> [-q <size>] [-p <pattern>] init -a stop -l <LdId> init -a pause -l <LdId> init -a resume -l <LdId> Summary The init command starts, stops, pauses, and resumes a logical drive initialization. A full initialization writes to the entire logical drive space and takes several minutes, depending on the size of the logical drive.
Page 197 Vess A6120 Product Manual Managing with CLI pause Pause an initialization. resume Resume an initialization. -l <LD ID> Specifies the logical drive to be initialized. -q <size> (1-1024) Specifies the amount of data in megabytes (MB) for a quick initialization. -p <pattern>...
Page 198: Logdrv
Vess A6120 Storage Server Appliance Promise Technology logdrv Usage logdrv [-a <action>] [-l <LdId>] [-c <Ld count>] [-v] logdrv -a mod -l <LdId> -s “<list of ld settings>” Summary The logdrv command displays information about the logical drives and changes logical drive settings.
Page 199: Logout
Vess A6120 Product Manual Managing with CLI ReadPolicy= Specifies logical drive read policy. readahead Reads extra data to help reduce read times of sequential data. readcache Caches reads in the case the same request is made again. nocache No caching algorithm. PreferredCtrlId= Specifies which controller the LD is prefers for LUN affinity.
Page 200: Menu
Vess A6120 Storage Server Appliance Promise Technology menu Usage menu Summary Use this to switch the user interface to CLU mode. Usage mp -a <action> Summary The mp command activates Media Patrol. Media Patrol searches the physical drives for media errors.
Page 201: Net
Vess A6120 Product Manual Managing with CLI Usage net [-a <action>] [-p <PortId>] [-v] Summary Net is used to display the TCP/IP specific information for the Ethernet ports. Information such as IP addresses and subnetmask can be displayed. Options -a <action> Which action to perform.
Page 202: Password
Vess A6120 Storage Server Appliance Promise Technology password Usage password -u <username> Summary The password command is used to modify a user password. Options -u <username> Examples password old password:****** new password:****** new password:****** Usage pdm [-a <action>] [-d <DaId>] [-s <SeqNo>] pdm -a start -d <DaId>...
Page 203 Vess A6120 Product Manual Managing with CLI During PDM, the data on the suspect drive is transferred to the replacement drive while the logical drive remains online. After PDM, the replacement drive becomes part of the disk array. The suspect drive become unconfigured and any PFA condition remains on it.
Page 204: Phydrv
Vess A6120 Storage Server Appliance Promise Technology phydrv Usage phydrv [-a <action>] [-p <PdId>] [-c <Pd count>] [-v] phydrv -a mod -p <PdId> -s “<list of settings>” phydrv -a online -p <PdId> phydrv -a offline -p <PdId> phydrv -a clear -t <condition type> -p <PdId>...
Page 205 Vess A6120 Product Manual Managing with CLI -c <count> Specifies number of drives when their ID numbers are sequential. -t <condition type> Specifies type of condition to clear. Requires the -a clear option. Clears a PFA condition on the drive. staleconfig Clears a stale configuration on the drive.
Page 206 Vess A6120 Storage Server Appliance Promise Technology disable cmdqueuing= Enables or disables command queuing on the physical drive(s). enable disable temppollint= (15-255 ) Drive temperature polling interval in seconds. If value is 0, polling is disabled. For high availability products only.
Page 207 Vess A6120 Product Manual Managing with CLI Usage rc [-a <action>] [-l <LdId>] rc -a start -l <LdId> [-n] [-p] rc -a stop -l <LdId> rc -a pause -l <LdId> rc -a resume -l <LdId> Summary The rc command starts, stops, pauses and resumes a Redundancy Check and monitors the progress of a running Redundancy Check.
Page 208 Vess A6120 Storage Server Appliance Promise Technology Examples rc -a start -l3 -n -p rc -a start -l3 rc -a stop -l2 Usage rb [-a <action>] [-d <DaId>] [-s <SeqNo>] rb -a start -d <DaId> -s <SeqNo> -p <PdId> rb -a stop -d <DaId> -s <SeqNo>...
Page 209 Vess A6120 Product Manual Managing with CLI -p <PD ID> Specifies the ID of the replacement physical drive. The target drive of the Rebuild. Examples rb -a start -d0 -s2 -p10 rb -a stop -d0 -s2 Usage sc [-a <action>] [-i <SpareId>] sc -a start [-i <SpareId>] Summary The sc command starts a Spare Check and monitors the status of a running Spare Check.
Page 210 Vess A6120 Storage Server Appliance Promise Technology spare Usage spare [-a <action>] spare -a list [-i <SpareId>] [-d <DaId>] [-v] spare -a add [-i <SpareId>] -p <PdId> [-t g|d] [-r y|n] [-d <DaId list>] [-s “<list of settings>”] spare -a mod -i <SpareId> [-t g|d] [-r y|n] [-d <DaId list>] [-s “<list of settings>”] spare -a del -i <SpareId>...
Page 211 Vess A6120 Product Manual Managing with CLI -i <Spare Id> Specifies the ID of the spare drive. -p <PD ID> Specifies the ID of the physical drive. Requires the -a add option to configure a drive as a spare. -d <DA ID or DA ID List> Specifies the disk array ID.
Page 212 Vess A6120 Storage Server Appliance Promise Technology Examples spare spare -a add -p 14 -t g -r y spare -a mod -i 1 -t d -d 0,1 -s “mediapatrol=disable” spare -a del -i 0 swmgt Usage swmgt [-a <action>] swmgt -a mod -n <component name> [-t <startup type>] [-s “<list of settings>] swmgt -a start -n <component name>...
Page 213 Vess A6120 Product Manual Managing with CLI snmp SNMP -t <startup type> Specifies the startup type. automatic Component is automatically started when system boots. manual Component has to be manually started by issuing command. -s “<option>=<value>” Used to specify settings for this component. This is used when modifying (mod).
Page 214 Vess A6120 Storage Server Appliance Promise Technology readcommunity= Read community name. -p “<option>=<value>” Used to specify trap sinks for snmp. Note: Modified trap sinks will over-write existing trap sinks. trapsinkip= Trap sink IP address. For snmp only. trapfilter= Trap filter level. It implies the level and above. For snmp only.
Page 215 Vess A6120 Product Manual Managing with CLI stats Usage stats [-t <type>] [-i <devId>] [-c <Count>] stats -a clear Summary The stats command displays statistics of subsytem, controller, enclosure, physical drives, and logical drives; and resets the statistics count to zero. Options -a <action>...
Page 216 Vess A6120 Storage Server Appliance Promise Technology subsys Usage subsys [-a <action>] [-v] subsys -a mod -s “<list of settings>” subsys -a lock [-r] [-t <number of minutes>] subsys -a unlock [-f] subsys -a chklock Summary The subsys command displays and changes subsystem settings and locks the subsystem so that only you can make modifications.
Page 217 Vess A6120 Product Manual Managing with CLI -t <number of mins> Specifies the number minutes to lock the subsystem. Requires the -a lock option. Default is 30 minutes. -r Renews the lock timer. Requires the -a lock and -t <number of mins> options. -f Specifies a forced unlock.
Page 218 Vess A6120 Storage Server Appliance Promise Technology sync Usage sync [-a <action>] [-l <LdId>] Summary The sync command monitors the progress of background synchronization. Background synchronization makes logical drive consistent. It starts automatically when a redundant logical drive is created. But unlike initialization, background synchronization allows read and write operations on the logical drive.
Page 219 Vess A6120 Product Manual Managing with CLI transit Usage transit [-a <action>] [-d <DaId>] [-s <SeqNo>] transit -a start -d <DaId> -s <SeqNo> -p <PdId> transit -a stop -d <DaId> -s <SeqNo> transit -a pause -d <DaId> -s <SeqNo> transit -a resume -d <DaId> -s <SeqNo> Summary The transit command starts, stops, pauses, and resumes a transition and monitors the progress of a running transition.
Page 220 Vess A6120 Storage Server Appliance Promise Technology stop Stops a transition. pause Pauses a transition. resume Resumes a paused transition. -d <DA ID> Specifies the id of disk array which contains the revertible spare drive. -s <sequence Num> Specifies the sequence number of the revertible spare drive in the array.
Page 221 Vess A6120 Product Manual Managing with CLI user Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>” Summary The user command is used to list, modify, create and delete user accounts on the subsystem. Options -a <action> list (Default) Displays the current users. Create a new user account.
Page 222 Vess A6120 Storage Server Appliance Promise Technology help Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>” Summary The user command is used to list, modify, create and delete user accounts on the subsystem. Usage -a <action> -u <username> -p <privilege> -s “<option>=<value>”...
Page 223: Troubleshooting
Vess A6120 Product Manual Troubleshooting roubleSHootIng This section focuses on how to address issues that might appear during the lifetime of the Vess A-Series enclosure. Common issues that customers might see include hard drive problems and how to know when there is a problem with a hard drive, and how to create and send a service report to technical support.
Page 224: Check Drive Status Leds
Vess A6120 Storage Server Appliance Promise Technology ow do know wHen a drIVe IS faIlIng There are many options to determine the health of physical hard drives. In Web PAM PROe, you can either use the Event Frame or go to the Physical Drives information display.
Page 225 Vess A6120 Product Manual Troubleshooting HDD Power LED Status Description Blue HDD is powered on. Off No power to HDD. HDD Activity LED Status Description Blinking Green At lease one of the HDDs is accessing data. Solid Green At lease one of the HDDs is connected. Solid Red One or more HDD has failed. Off No HDD is present.
Page 226: Check Drive Status In Webpam Proe
Vess A6120 Storage Server Appliance Promise Technology PAm Pro heCk riVe tAtus in To see the Event Frame, click Show Event Frame in the Web PAM PROe Header and check the list under Device , any physical drive problems will be indicated in the right most column, the top rows of the event table list the installed physical drives.
Page 227: Anticipating Hard Drive Problems
Vess A6120 Product Manual Troubleshooting View individual physical drive information Note In order that hard disk problems can be anticipated and dealt with smoothly, it is highly recommended to make sure that Media Patrol is enabled and running and Auto Rebuild is enabled if you are not using a spare drive.
Page 228 Vess A6120 Storage Server Appliance Promise Technology Enable PDM and Media Patrol • To enable Media Patrol, click on Background Activities in the Quick Links menu in the Home page, or, click on the Subsystem in Tree View then click on the Background Activities menu tab. Click to check the Enable Media Patrol option.
Page 229 Vess A6120 Product Manual Troubleshooting Start Media Patrol and Start PDM • To begin running Media Patrol manually, click on the menu expander to the right of the Background Activities tab and scroll down and select Start Media Patrol to see the Start Media Patrol menu. Then click on the Start button. • To schedule Media Patrol, click on the menu expander to the right of the Scheduler tab and scroll down and select Add Media Patrol Schedule to open the schedule menu. Use this menu to add a Media Patrol schedule. To run Media Patrol using the CLU menu, go to Main Menu >> Subsystem Management >>...
Page 230: Rebuilding A Disk Array
Vess A6120 Storage Server Appliance Promise Technology eBuilding a rray When you rebuild a disk array, you are actually rebuilding the data on one physical drive. • When a physical drive in a disk array fails and a spare drive of adequate capacity is available, the disk array begins to rebuild automatically using the spare drive.
Page 231: How To Rebuild A Disk Array
Vess A6120 Product Manual Troubleshooting Ow tO eBuild a rray When a physical drive is indicated to be degraded or in critical state, the array that contains that drive needs to be rebuilt. If you are not using Auto Rebuild (requires a Spare Drive), then you must rebuild the array manually after the affected drive has been replaced.
Page 232 Vess A6120 Storage Server Appliance Promise Technology Now determine the source and target for the rebuild. In the new menu, choose the Source Physical Drive and Target Physical Drive from the menus, and click on the Submit button. The progress of the rebuild is displayed in the Background Activities information display.
Page 233: H Ow To S Ave A S Ervice R Eport
Vess A6120 Product Manual Troubleshooting ow to aVe a erVIce eport A Service Report is a detailed report covering the configuration and status of all components in your RAID system. A support technician or field engineer might request a service report for the purpose of diagnosis and troubleshooting. To save a system configuration file: 1.
Page 234 Vess A6120 Storage Server Appliance Promise Technology Once you have the service report file, you can email it to a Promise Technical Support representative. The Service Report includes the following topics: • About – Report utility • Network Info – Virtual port • BBM Info – Bad Block Manager • Phydriv Info – Basic physical drive • BGA Summary – Status and settings information • Buzzer Info...
Page 235: The Alarm Buzzer Is Sounding, What Does This Mean
Vess A6120 Product Manual Troubleshooting larm uzzer iS Ounding wHat dOeS tHiS mean When you first power-up the Vess system beeps twice to show normal operation. The audible alarm sounds at other times to inform you that the system needs attention. But the buzzer alarm is not specific.
Page 236: How To Disable The Alarm Buzzer
Vess A6120 Storage Server Appliance Promise Technology ow to disAbLe the ALArm buzzer To disable the buzzer with Web PAM PROe, open WebPAM PROe, click on the enclosure in Tree View, then click on the Buzzer menu expander, scroll to Settings and click the Enable Buzzer option box to remove the check mark.
Page 237: Reinstalling The Operating System
Vess A6120 Product Manual Troubleshooting einStalling tHe Perating yStem In the unlikely event that your Vess A-Series system will not boot normally, you might need to reinstall the operating system. This can be done by first creating a boot image on a USB flash memory device, then loading the Windows from that image.
Page 238: Reintsall Windows
Vess A6120 Storage Server Appliance Promise Technology eintsALL indows Follow the instructions below to reinstall the Windows OS. You will need another computer running Windows to perform this procedure. 1. Download ImageWriter (see instructions on previous page). 2. Download latest Vess A-Series Windows image.
Page 239: Contacting Technical Support
Vess A6120 Product Manual Technical Support ontactIng ecHnIcal upport PROMISE Technical Support provides several support options for PROMISE users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support.
Page 240 Vess A6120 Storage Server Appliance Promise Technology United States 580 Cottonwood Drive Milpitas, Ca 95035, USA Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Australia Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com EMEA Netherlands Science Park Eindhoven 5228 5692 EG Son, The Netherlands Technical Support (E-Support): https://support.promise.com...
Page 241 Vess A6120 Product Manual Technical Support Sweden Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Switzerland ITF Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Norway ITF Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Belguim Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Luxembourg Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com...
Page 242 Vess A6120 Storage Server Appliance Promise Technology Korea Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Hong Kong Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Singapore Technical Support (E-Support): https://support.promise.com Web site: http://www.promise.com Japan 3F, Mura Matsu Bldg, 3-8-5, Hongo Bunkyo-ku Tokyo 113-0033, Japan Technical Support (E-Support): https://support.promise.com...
Page 243: Limited Warranty
Vess A6120 Product Manual Technical Support Limited Warranty PROMISE Technology, Inc. (“PROMISE”) warrants that this product, from the time of the delivery of the product to the original end user: a) all components for a period of three (3) years;...
Page 244: Disclaimer Of Other Warranties
Vess A6120 Storage Server Appliance Promise Technology Disclaimer of other warranties This warranty covers only parts and labor, and excludes coverage on software items as expressly set above. Except as expressly set forth above, PROMISE disclaims any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability, non-infringement, or otherwise.
Page 245: Your Responsibilities
RMA number on the label. The RMA number is essential for tracking your product and providing the proper service. Return ONLY the specific product covered by the warranty. Do not ship cables, manuals, CDs, etc. USA and PROMISE Technology, Inc. Canada: Customer Service Dept. Attn.: RMA # ______...
Page 246 Vess A6120 Storage Server Appliance Promise Technology You must follow the packaging guidelines for returning products: • Use the original shipping carton and packaging • Include a summary of the product’s problem(s) • Write an attention line on the box with the RMA number •...
Page 247 Vess A6120 Product Manual Driver Installation and Update ppendIx rIVer nStallatIon and pdate This appendix provides instructions for installing or updating the driver for the PROMISE RAID engine, as well as WebPAMPROe, the management GUI for the PROMISE Vess A-Series. Follow these step-by-step instructions to install the latest hardware driver for the RAID and the latest WebPAMPROe version.
Page 248: Update/Installation Requirements
Vess A6120 Storage Server Appliance Promise Technology Update/Installation Requirements USB Flash Drive A USB flash drive containing the update package is needed. Follow the instructions below to download the compressed file package and place a copy of the uncompressed file on the USB flash drive.
Page 249: U Pdate /I Nstall The D River
Vess A6120 Product Manual Driver Installation and Update pdate nStall tHe rIVer Follow these steps to complete the installation or update of the driver. If you have not yet downloaded the compressed files needed for updating the driver, see the previous page for download instructions. For simplicity, variations of the terms “update”...
Page 250 Vess A6120 Storage Server Appliance Promise Technology 4. It is necessary to reboot the Vess A-Series during the update process. Click Yes to proceed with the update. 5. In the Setup Wizard menu, click on the Next button to proceed.
Page 251 Vess A6120 Product Manual Driver Installation and Update 6. The driver update resumes, press the Install button to proceed. 7. In the Driver Installation Wizard menu, press the Next button...
Page 252 Vess A6120 Storage Server Appliance Promise Technology 8. The Driver Installation Wizard menu informs you that the driver is now installed. Press the Finish button to continue. 9. The final Setup menu appears. Click on Finish. 10. A restart is required for the new driver to begin operating. Press the OK button to restart the...
Page 253: U Ninstall D River
Vess A6120 Product Manual Driver Installation and Update nInStall rIVer If you need to uninstall the driver for the RAID engine or undo installation of the Update Package, follow these steps. 1. Open Programs and Features to uninstall the driver. Go to Control Panel>All Control Panel Items>Programs and Features, choose the Unistall option.
Page 254 Vess A6120 Storage Server Appliance Promise Technology 3. Confirm that you want to uninstall the driver by clicking on the Yes button. 4. Click the OK button to continue. 5. Click the OK button to restart Windows. Upon restarting the driver and software have been...
Page 255: H Ow To Check Driver Version
Vess A6120 Product Manual Driver Installation and Update ow to cHeck drIVer VerSIon To check if the Vess A-Series driver that is currently installed is up to date, you can check the RAID driver version or WebPAMPROebuild version with the CLI or WebPAMProE interfaces, or with the Windows device manager.
Page 256 Vess A6120 Storage Server Appliance Promise Technology 2. The RAID driver Version is listed at the top of the Login menu. 3. To view additional version information, login and type ctrl –v. Note that the default User Name is administrator and the Password is password.
Page 257: Check Versions With Webpam Proe
Vess A6120 Product Manual Driver Installation and Update Check versions with WebPAM PROe To check the Install package version with the WebPAMPROe user interface: 1. To open WebPAMPROe, click the shortcut of CLI of WebPAMProE on the desktop. 2. Login. The default User Name is administrator and the Password is password. 3.
Page 258: Check Versions In Windows Device Manager
Vess A6120 Storage Server Appliance Promise Technology Check versions in windows device manager To get the RAID driver version using the Windows Device Manager: 1. Open the Windows Device Manager. Go to Start > Control Panel > Device Manager. Double-click the Device Manager icon...
Page 259 Vess A6120 Product Manual Driver Installation and Update 3. Click the Driver tab to see the driver version.

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