Konica Minolta bizhub 500 User Manual page 552

12
ADF
Finisher
If any message other than those listed above is displayed, perform the
operation described in the message. If the problem is not corrected after the
described operation is performed, contact your service representative.
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12-14
Symptom
Even though the paper
misfeed was cleared,
copies cannot be pro-
duced.
Copying is not possible
even though the pass-
word is entered on a
machine with user au-
thentication/account
track set.
The document is not
fed.
The finisher cannot be
used.
The pages cannot be
stapled.
The staple is incorrect-
ly positioned by 90 de-
grees.
The pages that were
fed out were not uni-
formly loaded and the
punched holes or sta-
ples are incorrectly po-
sitioned.
Even though a Punch
setting was selected,
holes are not punched.
(when PU-501 is in-
stalled on FS-510)
Possible Cause
Are there paper mis-
feeds at other loca-
tions?
Did the message "Your
account has reached
its maximum allow-
ance." is displayed?
Is the ADF slightly
open?
Is the document one
that does not meet the
specifications?
Is the document cor-
rectly loaded?
Is there a paper mis-
feed in the finisher?
Is the finisher door fully
closed?
Have the staples run
out?
Are the staples posi-
tioned as specified?
Is the paper curled?
Is there a gap between
the lateral guides in the
paper tray and the side
of the paper?
Did the message "Re-
move Punch Scraps."
is displayed?
bizhub 500/420/360 (Phase 3)
Troubleshooting
Remedy
Check the touch panel for JAM
location display and then re-
move any misfeed paper at all
other locations. (page 12-6)
Contact your administrator.
Securely close the ADF.
Replace the document with one
that meets the specifications.
(page 10-15)
Position the document correctly.
(page 4-9)
If there is a paper misfeed, clear
it.
Securely close the finisher door.
Replace the staple cartridge.
(page 11-9)
Select the desired position for
the staples. (page 7-12)
Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Slide the lateral guides in the pa-
per tray against the side of the
paper so that there is no gap.
Empty the punch dust box.