16. Malfunction code
16.5.37
C2552: Abnormally high toner density detected cyan TCR sensor
16.5.38
C2554: Abnormally high toner density detected magenta TCR sensor
16.5.39
C2556: Abnormally high toner density detected yellow TCR sensor
Imaging unit /C
Imaging unit /M
Imaging unit /Y
Toner cartridge /C
Toner cartridge /M
Toner cartridge /Y
Step
Clean the TCR sensor window on the
1
underside of the imaging unit if dirty
2
Reinstall imaging unit
3
Reinstall toner cartridge
4
Change imaging unit
5
Change PRCB
6
Change sub hopper unit
16.5.40
C2557: Abnormally low toner density detected black TCR sensor
Imaging unit /K
Toner cartridge /K
Toner empty sensor/K (PZS/K)
Step
Perform image troubleshooting procedure if
1
image density is low.
Clean the TCR sensor window on the
2
underside of the imaging unit if dirty
M12 operation check
3
(At this time, IU must be non-installation.)
4
M14 operation check
5
Reinstall imaging unit
6
Reinstall toner cartridge
If the toner empty sensor and its surround-
7
ings inside the sub hopper are dirtied with
toner, clean them.
8
Change imaging unit /K
9
Change PRCB.
650
Relevant parts
Action
Relevant parts
Action
Field Service Ver. 8.0 Jun. 2008
Sub hopper unit
Printer control board (PRCB)
WIRING DIAGRAM
Control signal
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—
—
—
—
—
Toner supply motor/K (M12)
Toner cartridge motor C/K (M14)
Printer control board (PRCB)
WIRING DIAGRAM
Control signal
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—
PRCB CN16PRCB-13 to 16
PRCB CN17PRCB-9 to 12
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—
—
—
—
Location (Electri-
cal component)
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—
—
—
—
—
Location (Electri-
cal component)
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—
C-22
K-1
—
—
—
—
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