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Section 14 : Troubleshooting
Copying Hints
COPIER DOES NOT OPERATE WHEN POWER SWITCH IS ON
Fully insert paper trays.
Close RADF.
Be sure power plug is firmly inserted in electrical socket.
COPY IMAGE IS TOO LIGHT
Manually adjust copy density to darker density.
Check toner indicator and add toner, if required.
Check paper for dampness. Do not leave paper in copier when humidity is high.
Check to see if Photo, Text, or Increase Contrast mode is required.
Check the Density shift.
COPY IMAGE IS TOO DARK
Manually adjust copy density to lighter density.
Check to see if Photo, Text, or Increase Contrast mode is required.
Check the Density shift.
COPY IMAGE HAS BLACK LINES ACROSS IT
Keep the left partition glass beneath the document feeder/platen cover clean since spots
or marks will show as lines on the copies.
COPY IMAGE IS NOT CLEAN OR SHOWS SPOTS
Use clean originals since dirt marks may be copied.
Keep platen glass and inner surface of document cover clean.
Call for service if "Call for service" is displayed in the message area.
Check density indicator and lighten if required.
COPY PAPER MISHANDLES DURING COPYING
Fan copy paper and load it with curl side in proper location. Do not exceed the tray capacity.
COPY IMAGE CAN BE RUBBED OFF
Check copy paper thickness. Use Thick paper mode, if paper weight requires it.
MAGNIFICATION CANNOT BE CHANGED
Image Shift and Reduce & Shift are incompatible with magnification.
Press [ AUTO RESET ] and set desired copying conditions without using Image Shift or
Reduce & Shift.
DUPLEX MODES CANNOT BE SELECTED
Fully close ADU and RADF, then select Duplex mode again.
COPYING DOES NOT BEGIN AFTER PRESSING START
Insert or adjust the appropriate paper tray for paper size selected.
Close document cover firmly.
Close front door completely.
Check to see if the message "Please close stacker cover of Trimmer" is displayed. Close
trimmer stacker cover completely.
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