To Configure The Startup Template For Telephony Services; To Initialize Voice Mail - Nortel BCM200 Installation And Maintenance Manual

To configure the startup template for telephony services

Note: This procedure erases all the telephony programming that is currently on
the BCM system.
1
From the Administration tab, click the Utilities folder to expand it.
2 Select Reset.
3 Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box opens.
4
Configure the Cold Reset Telephony attributes (see
Table 68 Cold Reset Telephony attributes
Attribute
Region
Template
Start DN
Force MSC Download
5 Click Ok.

To initialize voice mail

1 From the Configuration tab, click Applications folder to expand it.
2
Select Voice Messaging/Contact Center.
3
Click Launch CallPilot Manager. The Quick Install Wizard form opens.
If your voice mail system is already initialized, you will not see the Quick Install Wizard.
Instead you will see the CallPilot Manager: Main Menu web page.
4 Configure the attributes on the Quick Install Wizard form (see
Table 69 Quick Install Wizard attributes
Attribute
Attendant DN
Primary UI Style
Primary Language
From Line
Chapter 16 Using Element Manager to set the basic parameters
Description
Specify the startup region.
Specify the startup template.
Specify the startup DN. The default is 221.
Select the checkbox to enable a forced download of
the modified information.
Description
Enter the extension number of the attendant or operator assigned to CallPilot.
Select the mailbox user interface used as a default for the mailboxes.
If you select NVM, the mailbox user interface uses Norstar voice mail voice and text
prompts.
If you select CallPilot, the mailbox user interface uses CallPilot voice and text
prompts.
Select the language used as the primary language for the mailboxes.
Enter the line number of the first line in the range of lines you want CallPilot to
answer. CallPilot answers the range of lines between this line and the line you
enter in the To Line box.
BCM200/400 4.0 Installation and Maintenance Guide
Table 68).
Table 69).
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