Nortel BCM200 Configuration Manual
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Nortel BCM200 Configuration Manual

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AT&T IP Flexible Reach Service
Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide
AT&T VOIP
Nortel BCM200/400 (Release 4.0.2.03a) H.323

Configuration Guide

For Use with AT&T
IP Flexible Reach Service
NN10000-102
Issue 2.0
02/04/2008
© 2008 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T
Knowledge Ventures. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
Issue 1.9
Page 1 of 36

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Summary of Contents for Nortel BCM200

  • Page 1: Configuration Guide

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide AT&T VOIP Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide For Use with AT&T IP Flexible Reach Service NN10000-102 Issue 2.0 02/04/2008 © 2008 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures.

  • Page 2: Table Of Contents

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide TABLE OF CONTENTS Introduction......................... 4 Pre-IP PBX Configuration Activity ..............4 Customer Questions .................... 4 Trouble Reporting....................5 Document Feedback.................... 5 Document Change History.................. 5 Special Notes ......................7 Overview........................
  • Page 3 AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide TABLE OF FIGURES Figure 1: AT&T IP Flexible Reach Network ..............8 Figure 2: BCM200/400 software version ................. 10 Figure 3: Software Management Menu ................11 Figure 4: Patch List......................11 Figure 5: Available VOIP Gateway Trunks..............

  • Page 4: Introduction

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 1 Introduction This document provides a configuration guide to assist Nortel Networks BCM administrators in connecting to AT&T IP Flexible Reach service. This document does not describe procedures to configure the BCM for advanced functionality.

  • Page 5: Trouble Reporting

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Customer Configuration Guide – Issue number and date 1.3 Trouble Reporting Nortel and AT&T will make every effort to quickly resolve reported troubles. The time required for trouble shooting can be reduced if the customer has the necessary detailed information available when reporting a problem.
  • Page 6 6) Updated CPE failover (text & screens) in 4.3 7) Added Sections 1.1 – 1.4 8) Added G.729B support in 4.4 Issue 1.8 March 27, 2008; 1) Added BCM200/400 T.38 fax speed limitation under Section 2. Issue 1.9 August 18, 2008 1) Added Nortel Document Number Issue 2.0...

  • Page 7: Special Notes

    Fax Limitations T.38 fax is now supported with the IP Flexible Reach service; however, the BCM200/400 fax speed is limited to 9600 bps. © 2008 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures.

  • Page 8: Overview

    3 Overview This section provides a service overview of the Nortel Business Communication Manager 200/400 (BCM200/400) IP PBX integration with AT&T IP Flexible Reach service. For an overview of Nortel BCM50 for IP Flexible Reach; please reference a separate document named “Nortel BCM50 Configuration Guide.”...
  • Page 9 • Outbound local PSTN calls from the BCM phones. • Outbound local N11 (i.e. 411, 911) calls from the BCM phones. Fax was tested and is supported on the BCM200/400 using the T.38 fax protocol through the AT&T IP Flexible Reach network to/from the following: •...

  • Page 10: Configuration Guide

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4 Configuration Guide This configuration guide specifies the Nortel BCM200/400 screens that must be configured and updated to support the AT&T IP Flexible Reach service. 4.1 Nortel BCM Version and Feature Requirements The Nortel Networks BCM must be running release 4.0.2.03a.

  • Page 11: Figure 3: Software Management Menu

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide The following BCM 4.0 patches must be applied. To verify installed/applied patches; from the BCM Element Manager’s main menu, select “Administration” Software Management Software Update History then: Figure 3: Software Management Menu...

  • Page 12: Voip Gateway Trunks

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4.2 VOIP Gateway Trunks Voice over IP (VoIP) lines, are signaling channels that simulate how CO lines work. However, VoIP lines transmit data to the IP network over a LAN or IP network rather than over physical lines.

  • Page 13: Figure 5: Available Voip Gateway Trunks

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Configurations Lines Active VOIP Lines Check under to see if Trunks have been allocated. You should have a number of VOIP gateway trunks displayed. The total number of lines indicated corresponds to the number of IP trunks licensed by Nortel for your BCM.

  • Page 14: Figure 6: Assigning Dn Numbers To Line Pool

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Details” For each IP trunk you must select a Line Pool in the “ tab at the bottom of the page. Available Pool codes start at A to O. In this case we selected “Pool O.”...

  • Page 15: Figure 7: Configuring Global Dn Length

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Configuration Telephony Dialing Plan General Under , we define the DN length to 4 digits. Figure 7: Configuring Global DN length Configuration Telephony Dialing Plan Public Network Under , we define the Public Received number length to “4”...

  • Page 16: Figure 9: Configuring Private Received Number Length

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Figure 9: Configuring Private Received Number Length © 2008 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.

  • Page 17: Figure 10: Defining Route For Voip Trunks

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Configuration Telephony Dialing Plan Routing Routes Under tab we need to define a “Route” for each pool. In our case we defined Route 001. We also need to assign “Pool O” to this particular route and configure the route for “National”...

  • Page 18: Figure 11: Assign Destination Code To Route Numbers

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Configuration Telephony Dialing Plan Routing Under Under the “Destination Codes” tab we need to associate the Route to the desired access code. Configure this to access code “9” or to whatever code you want to access for outside (IP off-net) call that will be presented to the AT&T service for...

  • Page 19: Gateway Parameters

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4.3 H.323 Gateway Parameters Configuration Telephony Resources IP Trunks • On this screen we need to populate the Call Signaling as “GatekeeperRoutedNoRAS” • Alias Name: The AT&T IP Flexible Reach service does not require a H.323 ID name.

  • Page 20: Media Parameters

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide The BCM supports failover to a second IP border element. The system will need patch BCM.R400.085-IPTEL for this functionality to be supported. The BCM will send [SYN] requests to the primary border element as keep-alive. If there is no response from the primary, the BCM will send [SYN] requests to the secondary.

  • Page 21: Figure 13: Media Parameters

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Figure 13: Media Parameters Configuration For fax ports, ensure that the ATA device settings under Telephony Sets All DNs Capabilities and Preferences Settings is set to “Modem”; see example below: Figure 14: ATA device settings for fax port ©...

  • Page 22: Port Ranges

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4.5 Port Ranges Configuration Resources Port Ranges Use the values shown below. The default ranges are from 28000 to 28511. This range is used for fax, digital phones and analog phones. The media gateway port ranges are configurable.

  • Page 23: Configuring Outgoing Calls From Bcm To At&T Ip Flex Reach

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4.6 Configuring Outgoing Calls from BCM to AT&T IP Flex Reach Configuration Telephony Sets All DNs First locate the desired private DN number that you want to assign the public DID number under the “Line Access”...

  • Page 24: Configuring Incoming Calls From At&T Ip Flex Reach To Bcm

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4.7 Configuring Incoming Calls from AT&T IP Flex Reach to BCM Configuration Telephony Sets All DNs We will now configure the “called number translation” (incoming) for the DN number.

  • Page 25: Configuring Ip Phone Lcd Screen To Display Did Number

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 4.8 Configuring IP Phone LCD Screen to Display DID Number Configuration Telephony Lines Target Lines Line 241 To display the DID number on the IP phone LCD screen; select Line 241 than go to the “Parameters”...

  • Page 26: Troubleshooting

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 5 Troubleshooting This section provides some tips about troubleshooting problems 5.1 System Monitoring with BCM Monitor A valuable application for performance monitoring is the BCM Monitor. It allows the BCM administrator to see the current status of various parts of the BCM system.

  • Page 27: Figure 20: Ip Device Listing

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide instances of the BCM Monitor application can be used on a single PC to monitor several remote BCM systems at the same time. Backward version compatibility is supported.

  • Page 28: Figure 22: Line Monitor Information

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide Figure 22: Line Monitor Information The BCM Monitor can also be used to monitor all types of system usages. The following are some parameters that can be monitored: •...

  • Page 29: Real-Time Bcm System Status Led Displays

    5.2 Real-time BCM System Status LED Displays Administration System LED Status The BCM200/400 front panel LED displays can be viewed remotely to determine certain critical components. The following are some LED indications that can be viewed remotely with the NCM Unified Manager: •...

  • Page 30: Real-Time Bcm Fault/Alarms Management

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 5.3 Real-time BCM Fault/Alarms Management You can view and manage real-time alarms generated by the BCM system. Alarms arise from components that are running on the system; these alarms indicate faults or informational conditions that may require resolution from the system administrator.

  • Page 31: Bcm Service Management System

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide 5.4 BCM Service Management System You can view details about the services that run on the BCM system, including: • The name of a service • Whether a service is enabled to automatically start up •...
  • Page 32 AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide • Click Yes. In the Services table, Stopped is displayed in the Status column for the stopped service. To restart a service • Click the Administration tab. • Open the General folder, and then click the Service Manager task. The Service Manager page opens.

  • Page 33: Bcm Log Management

    BCM200/400. The entire log files required to diagnose a problem is consolidated into a single file.

  • Page 34: Figure 27: Log Management Screen

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide • The category of logs you want to transfer, such as Sensitive Information logs • A schedule for a log file transfer You can also transfer log files using the BCM Web page if you cannot access the BCM Element Manager.
  • Page 35 AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide This Customer Configuration Guide ("CCG") is offered as a convenience to AT&T's customers. The specifications and information regarding the product in this CCG are subject to change without notice. All statements, information, and recommendations in this CCG are believed to be accurate but are presented without warranty of any kind, express or implied, and are provided “AS IS”.

  • Page 36: Appendix A: Configuring Destination Code With Wildcard

    AT&T IP Flexible Reach Service Nortel BCM200/400 (Release 4.0.2.03a) H.323 Configuration Guide APPENDIX A: Configuring Destination Code with Wildcard In an inbound call scenario, when the leading digit sent to the BCM is the same as the digit used in the destination code. Without configuring for a wildcard; the BCM will interpret the call as a tandem call, and will fail to terminate the call on the BCM.

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