Viewing Alarms In The Alarm Monitor; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

Throttling events (reducing the frequency of events)
Event throttling lets you control the frequency with which the same event
is recorded by the event log and appears in the Event Browser, Alarm
Monitor, and Windows Event Viewer. This prevents these windows and the
event log from becoming overcrowded. If too many instances of each event
are recorded, there might not be enough space in the event log to record
more important events. Also, viewing too many instances of each event can
overwhelm users, causing them to overlook important events.
Filtering by changing event properties
You might want to override the default severity or throttling parameters of
any event code for the following reasons:
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Previous occurrences of the event are not affected. You can revert to the
default event definition at any time by deleting the customized version
of the event.

Viewing alarms in the Alarm Monitor

The Alarm Monitor displays a list of CallPilot server alarms. Alarms are
warnings generated by events. Alarms communicate the same information
as events. However, alarms are reported in the Alarm Monitor instead of the
Event Browser, and are managed differently than events:
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Copyright © 2007, Nortel Networks
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to increase the severity of an event (for example, from information to
minor) so that the event is displayed in the Alarm Monitor when it occurs
to reduce the severity of a recurring alarm to information so that the
event does not appear in the Alarm Monitor
to set the throttling parameters to reduce the frequency an event is
generated
Alarms appear in the Alarm Monitor only for minor, major, and critical
events (not information events). All events can be reported in the Event
Browser (depending on filtering criteria defined in the Event Browser)
The first time an event occurs, it generates an alarm that appears in
the Alarm Monitor. If the same event continues to occur, a new alarm
is not generated. Instead, the time and date assigned to the original
generated alarm is updated.
If you generate an event several times, with the same Object ID and the
same Instance, then the event appears only once in the Alarm Monitor.
If you customize events in the Event Browser, those changes do affect
the Alarm Monitor. For example, if an event severity is changed from
minor to information, the event does not generate an alarm. Also, if
an event severity is changed from minor to major, the severity of the
generated alarm is major.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007
Viewing alarms in the Alarm Monitor 237