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Nortel CallPilot Installation And Configuration Manual

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555-7101-220
CallPilot
Installation and Configuration
Part 2: 201i Server Hardware Installation
Product release 1.07
Standard 1.0
October 2000

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  • Page 1 555-7101-220 CallPilot Installation and Configuration Part 2: 201i Server Hardware Installation Product release 1.07 Standard 1.0 October 2000...
  • Page 2 P0916258...
  • Page 3 The process of transmitting data and call messaging between the Meridian 1 and CallPilot is proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user license unless specifically authorized in writing by Nortel Networks prior to such use. Violations of the...
  • Page 4 *Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP , DPN, Dualmode, Helmsman, IVR, MAP , Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.
  • Page 5 Publication history October 2000 Standard 1.0 of CallPilot Part 2: 201i Server Hardware Installation Part 2: 201i Server Hardware Installation is released for CallPilot 1.07 general availability. Part 2: 201i Server Hardware Installation...
  • Page 6 Publication history Standard 1.0 CallPilot...

  • Page 7: Table Of Contents

    Preinstalled software ..........15 Nortel Networks-supplied software media ......16 Environmental specifications.
  • Page 8 Restarting the server ..........116 Index viii CallPilot...

  • Page 9: Before You Begin

    C h a p t e r 1 Before you begin In this chapter Installation overview Site inspection checklist Customer-supplied equipment checklist Required tools and materials Preinstalled software Nortel Networks-supplied software media Environmental specifications Part 2: 201i Server Hardware Installation...

  • Page 10: Installation Overview

    Before you begin Standard 1.0 Installation overview Introduction This section briefly describes what the CallPilot installation process involves. Installation flowchart The following flowchart shows the steps to complete in Part 2 of the CallPilot installation: CallPilot...
  • Page 11 See “Preparing the server for remote access with pcANYWHERE32” in Part 3 of this binder. Verify that CallPilot is connected to the switch and can receive calls. See “Verifying that CallPilot can receive calls” in Part 3 of this binder. Install the administration client software. See Part 4 of this binder.

  • Page 12: Site Inspection Checklist

    PC and monitor customer-supplied network equipment (if required) Ensure that jacks and cables are ready for all required connections. Obtain the following for all equipment on both the CLAN and the ELAN: unique computer names IP addresses subnet masks CallPilot...

  • Page 13: Customer-Supplied Equipment Checklist

    Ethernet connections ready at the Meridian 1 or Option 11C switch (cables and Ethernet transceivers/MAUs). Web server PC if the customer has purchased Web Messaging. Refer to “CallPilot Web Messaging” in the Desktop Messaging Software Installation Guide (NTP 555-7101-505) for details. Part 2: 201i Server Hardware Installation...

  • Page 14: Required Tools And Materials

    Null modem serial cable (it can be useful for troubleshooting) Laptop computer and CD-ROM drive (to read documentation on CD-ROM and to connect to the network on which the server is located for troubleshooting) CallPilot...

  • Page 15: Preinstalled Software

    CPU resources and, therefore, impact CallPilot’s response time. CAUTION Risk of software malfunction Only software that comes with CallPilot is supported on the CallPilot server. Installing additional software can cause CallPilot to malfunction. Part 2: 201i Server Hardware Installation...

  • Page 16: Nortel Networks-Supplied Software Media

    Store the software media in a safe place and use it when instructed in the documentation. CallPilot server software is preinstalled at the factory, so you might not be asked to use some of these CD-ROMs unless you are performing recovery procedures, reinstallation, or an upgrade.

  • Page 17: Environmental Specifications

    October 2000 Before you begin Environmental specifications Introduction This section identifies the 201i server’s environmental specifications. Temperatures ° ° ° ° Recommended temperature C (59 F) to 30 C (86 ° ° ° ° Absolute temperature C (50 F) to 45 C (113 °...
  • Page 18 Before you begin Standard 1.0 CallPilot...

  • Page 19: Safe Handling Of Callpilot Components

    C h a p t e r 2 Safe handling of CallPilot components In this chapter General safety Avoiding electrostatic discharge Handling hard drives Handling CD-ROMs Part 2: 201i Server Hardware Installation...

  • Page 20: General Safety

    Safe handling of CallPilot components Standard 1.0 General safety Introduction When installing, replacing, or upgrading any system parts, follow Nortel Networks safety guidelines to prevent personal injury and damage to the server or replacement parts WARNING Risk of personal injury and equipment damage Field maintenance must always be performed by fully qualified, trained personnel.

  • Page 21: Avoiding Electrostatic Discharge

    October 2000 Safe handling of CallPilot components Avoiding electrostatic discharge Introduction Electrostatic discharge (ESD) can seriously damage component parts, such as boards, disk drives, and other parts. ATTENTION Nortel Networks recommends performing all hardware installation and maintenance procedures at an ESD workstation whenever possible.
  • Page 22 Safe handling of CallPilot components Standard 1.0 Precautions for handling components Nortel Networks recommends the following precautions for any procedure that includes handling component boards: After removing a board from its protective wrapper or from the server, place the board component-side up on a conductive foam pad.

  • Page 23: Handling Hard Drives

    Handling hard drives Introduction Hard drives are extremely sensitive to vibration and physical shock. To protect equipment and prolong the useful life of hard drives, Nortel Networks recommends the following precautions. Avoid vibration or physical shock Hard drives are susceptible to even slight vibrations. A hard drive can be damaged if it is placed on a table that is accidently knocked or moved.

  • Page 24: Handling Cd-Roms

    Safe handling of CallPilot components Standard 1.0 Handling CD-ROMs Introduction When removing a CD-ROM from its protective case or loading it to a drive, hold it by its center hole and outer edge. Avoid touching the CD-ROM’s data surface (the non-labeled side).

  • Page 25: About The 201I Server

    C h a p t e r 3 About the 201i server In this chapter Overview Introducing the 201i server Network connectivity Peripheral connectivity Part 2: 201i Server Hardware Installation...

  • Page 26: Overview

    Overview Introduction The 201i server is a flexible multimedia telephony server designed to integrate with Nortel Networks PBX products. You install the server on Intelligent Peripheral Equipment (IPE) shelves at the resident switch. Integration with the switch The 201i server occupies two slots of an IPE shelf. When the server is installed in the IPE shelf, its connector mates with the backplane of the switch, which provides power and communications links.

  • Page 27: Introducing The 201I Server

    October 2000 About the 201i server Introducing the 201i server Introduction This section describes the following 201i server components: motherboard faceplate Primary components The 201i server’s motherboard houses the interfaces needed to communicate with the Meridian 1, Option 11C, or Option 11C Mini switch, and to facilitate data communications on Ethernet networks.
  • Page 28 Standard 1.0 Legend Item Description Heat sink Hard drive power cable Hard drive data cable Secondary backplane connector pin Secondary backplane connector 3.5" IDE hard drive Hard drive mounting bracket Software feature key Faceplate Monitor connector Mouse connector Keyboard connector CallPilot...
  • Page 29 October 2000 About the 201i server Faceplate The following diagram shows the 201i server’s faceplate. The faceplate provides LEDs, MPC slots, and connectors for peripheral devices: Mouse connector Lock latch Keyboard connector Infrared port future use Monitor connector Power status LED MPC status LEDs MPC ejector buttons slots 4 and 5...
  • Page 30 SCSI connector This connector connects SCSI devices to the 201i server (for example, a CD-ROM or tape drive). Press the button latches to lock or unlock a cable from the connector. CallPilot...
  • Page 31 October 2000 About the 201i server Faceplate feature Description Network and drive activity The E and C LEDs indicate the presence of network activity LEDs (labeled as ECIS) for both the ELAN and CLAN interfaces (respectively). When they are lit, they indicate that the interfaces are properly attached to their respective hubs.

  • Page 32: Network Connectivity

    R-45 female-to-female gender change jack Note: If you need more than 3 m 10 ft of multi I/O cable, use the supplied R-45 female-to-female gender change jacks to attach additional cable. A maimum of 76.2 m 250 ft is supported. G101441 CallPilot...
  • Page 33 October 2000 About the 201i server The following table describes the connectors provided by the NTRH0912 multi I/O cable: Connector type Purpose 50-pin amphenol 201i server connection to the switch 10- or 100Base-T (RJ-45) CLAN interface 10Base-T (RJ-45) ELAN interface RS-232 COM 1 (male DB-9) Remote Access Service (RAS) modem Note: Labels on the RJ-45 cables distinguish the CLAN and ELAN connectors.

  • Page 34: Peripheral Connectivity

    Note: For this release, only two slots are supported. SCSI connections The SCSI connection is the only permanent faceplate connection. A low-profile right-angle connector on the SCSI cable allows the cable to be attached with the cabinet covers on. CallPilot...
  • Page 35 October 2000 About the 201i server The following table describes how the SCSI connection is achieved: Switch platform Description Large Meridian 1 For large Meridian 1 systems (such as Option 51), the systems intermediate SCSI cable is routed to the I/O panel on the rear of the IPE shelf housing the server.
  • Page 36 I/O cable. Since the modem is an external device, it requires an AC power source. Monitor, keyboard, Keyboard: NTRH9013 and mouse 14" monitor: NTRH9011 Since the monitor is an external device, it requires an AC power source. Mouse: NTRH9014 CallPilot...

  • Page 37: Installing The Server And Connecting The Peripherals

    C h a p t e r 4 Installing the server and connecting the peripherals In this chapter Overview About the ELAN Inspecting the 201i server Section A: Installing Meridian 1 hardware and cables Overview Repositioning the secondary backplane connector Removing the backplane (tip and ring) cables Installing the NTRH3501 backplane cable Installing the SCSI cables for Meridian 1...
  • Page 38 Installing the server and connecting the peripherals Standard 1.0 Connecting the CD-ROM and tape drives Connecting the 201i server to the switch, ELAN, and CLAN Connecting the modem Completing the installation Restarting the server CallPilot...

  • Page 39: Overview

    October 2000 Installing the server and connecting the peripherals Overview Introduction This section provides a high-level overview of the requirements and procedure for installing the 201i server. Prerequisites Switch slot requirements The 201i server occupies physical and electrical slots. The 201i server must be installed in two peripheral equipment slots as follows: Option 11C: in slots 1 through 9 in any Option 11C cabinet Option 11C Mini: in a pair of consecutive slots in any cabinet...
  • Page 40 DIP switches on the CD-ROM drive (see page 92) device termination on the CD-ROM and tape drives (see page 95) Insert the 201i server into an available position on the switch shelf (see page 98). Note: The 201i server occupies two peripheral equipment slots. CallPilot...
  • Page 41 October 2000 Installing the server and connecting the peripherals Install the MPC cards (see page 103). Connect the 201i server and devices as follows: Connect the monitor, keyboard, and mouse to the 201i server faceplate (see page 105). Connect the CD-ROM and tape drives to the intermediate SCSI cable (see page 106).

  • Page 42: About The Elan

    The ELAN is a dedicated network that carries IP traffic over the Ethernet network a segregated network that carries traffic only between CallPilot servers, a Meridian 1 switch, and a limited number of connected administration client PCs The ELAN’s primary purpose is to provide data connectivity for AML call control messaging between the switch and the CallPilot server.
  • Page 43 In addition to its primary purpose of carrying call control information, the ELAN facilitates network-based management by allowing for local onsite administration of CallPilot servers and Meridian switches using ELAN-based administration client PCs. CallPilot administration PCs are typically located on the CLAN, if a CLAN is available. CAUTION...

  • Page 44: Inspecting The 201I Server

    Place the 201i server on an antistatic surface. Perform a visual inspection of the 201i server (see page 45). Verify the components received against shipping documents. 201i server description The following diagram and table show where major components are located on the 201i server: G101544 CallPilot...
  • Page 45 Is the hard drive and bracket interface secure? Are all cables securely seated? hard drive power cable hard drive data cable Do the following: THEN you observe any damage contact your Nortel Networks technical support representative. Part 2: 201i Server Hardware Installation...
  • Page 46 201i continue with one of the following sections: server has arrived at your site “Installing Meridian 1 hardware and undamaged cables” on page 47 “Installing Option 11C cables” on page 65 “Installing Option 11C Mini cables” on page 71 CallPilot...

  • Page 47: Section A: Installing Meridian 1 Hardware And Cables

    October 2000 Installing the server and connecting the peripherals Section A: Installing Meridian 1 hardware and cables In this section Overview Repositioning the secondary backplane connector Removing the backplane (tip and ring) cables Installing the NTRH3501 backplane cable Installing the SCSI cables for Meridian 1 Part 2: 201i Server Hardware Installation...

  • Page 48: Overview

    A yellow warning label over the top lock latch on the 201i server prevents you from securing the 201i server in a slot. This label serves as a reminder to move the secondary backplane connector to the Meridian 1 position, if required, before installing the 201i server into the slot. CallPilot...
  • Page 49 October 2000 Installing the server and connecting the peripherals Backplane (tip and ring) cable The backplane (tip and ring) cable supplied with the 201i server (NTRH3501) provides 100Base-T Ethernet CLAN operation. This cable offers more network throughput than the cable that is already installed on the Meridian 1. When installed, this cable completes the connection between the left slot, the I/O panel on the rear of the switch, and the multi I/O cable on the 201i server.

  • Page 50: Repositioning The Secondary Backplane Connector

    Meridian 1 position, if required, before installing the 201i server into the slot. Secondary backplane connector description The secondary backplane connector is attached to the backplane edge of the 201i server. It consists of the following items: connector screws connector pin (with four pins) CallPilot...
  • Page 51 October 2000 Installing the server and connecting the peripherals Two pairs of screw holes are provided for connecting the secondary backplane connector to the 201i server’s stiffening cage. The outside pair provides the Meridian 1 spacing. The inside pair provides the Option 11C or Option 11C Mini spacing.
  • Page 52 Align the outside pair of screw holes on the bracket with the matching pair on the stiffening cage. Replace and alternately tighten the screws until the connector is evenly and securely fastened. See the following diagram: Screw location for Meridian 1 G101545 CallPilot...
  • Page 53 October 2000 Installing the server and connecting the peripherals Replace the connector pin so the pins protrude through both connectors. Ensure that the connectors are correctly aligned as shown in the diagram below. CAUTION Risk of equipment damage If the connectors are not correctly aligned when the connector pin is pressed into the socket, the pins might bend.

  • Page 54: Removing The Backplane (Tip And Ring) Cables

    Risk of electrical shock Before beginning this procedure, ensure that the shelf is powered off. Note: For information about slot and rear bulkhead wiring and powering off the shelf, refer to the Meridian 1 System Installation and Maintenance Guide (NTP 553-3001-210). CallPilot...
  • Page 55 October 2000 Installing the server and connecting the peripherals Remove the I/O panel cover from the rear of the Meridian 1 switch. Remove the protective plate from the rear of the Meridian 1 switch. G101547 Remove the existing backplane cable, including the I/O filter assembly (NT8D81xx) and mounting hardware for the left slot as follows: a.
  • Page 56 Installing the server and connecting the peripherals Standard 1.0 The following diagram shows an example using slots 3 and 4: G101549 What’s next? Install the NTRH3501 backplane cable. See page 57. CallPilot...

  • Page 57: Installing The Ntrh3501 Backplane Cable

    October 2000 Installing the server and connecting the peripherals Installing the NTRH3501 backplane cable Introduction The backplane (tip and ring) cable supplied with the 201i server (NTRH3501) is required for 100Base-T Ethernet CLAN operation. This cable offers more network throughput than the cable you just removed from the Meridian 1. When installed, this cable completes the connection between the left slot, the I/O panel on the rear of the switch, and the multi I/O cable on the 201i server.
  • Page 58 Connect the 50-pin amphenol connector on the multi I/O cable (NTRH0912) to the NTRH3501 backplane cable connector on the I/O panel. See the following diagram: Backplane cable Multi I/O cable NTRH3501 NTRH0912 UP 1 UP 2 UP 3 G101550 CallPilot...
  • Page 59 October 2000 Installing the server and connecting the peripherals What’s next? Install the SCSI cables. See page 60. Part 2: 201i Server Hardware Installation...

  • Page 60: Installing The Scsi Cables For Meridian 1

    201i server faceplate connector I/O panel connector G101548 NTRH1410 (for connecting an external SCSI device to the NTRH1408 connector on the Meridian 1 I/O panel) The total length of the cable from the I/O panel is 4.1 m (13.3 ft). CallPilot...
  • Page 61 October 2000 Installing the server and connecting the peripherals What the completed installation looks like The following diagram shows how the intermediate SCSI cable and CD-ROM and tape drives are connected to the Meridian 1. In this diagram, the CD-ROM drive is the first device and the tape drive is the last device: 201i cabling Peripheral cabling...
  • Page 62 Thread the cable through the access channel to the back of the Meridian 1. Attach the NTRH1408 cable to the inside of I/O panel slot associated with the 201i server’s right slot. Connect the NTRH1410 cable to the NTRH1408 cable connector on the I/O panel. See the diagram on the next page. CallPilot...
  • Page 63 October 2000 Installing the server and connecting the peripherals Remove this cover Intermediate SCSI cable NTRH1408 Cable routed from front SCSI cable NTRH1410 G101551 Note: The backplane connectors for the right slot are not required, and, therefore, are left vacant. Thread the NTRH1410 cable through the shelves below and out through the bottom of the Meridian 1 tower.
  • Page 64 Installing the server and connecting the peripherals Standard 1.0 CallPilot...

  • Page 65: Section B: Installing Option 11C Cables

    October 2000 Installing the server and connecting the peripherals Section B: Installing Option 11C cables In this section Installing the intermediate SCSI cable for Option 11C Part 2: 201i Server Hardware Installation...

  • Page 66: Installing The Intermediate Scsi Cable For Option 11C

    The SCSI device connector end is equipped with a bracket assembly. This bracket assembly is attached to the Option 11C below the card cage. Option 11C SCSI cable NTRH1407 201i server faceplate connector Drain wire SCSI connector Bracket assembly G101553 CallPilot...
  • Page 67 October 2000 Installing the server and connecting the peripherals What the completed installation looks like The following diagram shows how the intermediate SCSI cable and CD-ROM and tape drives are connected to the Option 11C. In this diagram, the CD-ROM drive is the first device. The tape drive is the last device.
  • Page 68 Connect the grounding braid on the intermediate SCSI cable to the card cage, and tighten the screw. Leave the low-profile right-angle SCSI connector loose for now. You will connect it later to the 201i server faceplate. CallPilot...
  • Page 69 October 2000 Installing the server and connecting the peripherals Note: The following diagram shows what the connection looks like after the 201i server is installed in the slot and the cable is connected: 201i server Intermediate Position the SCSI cable second cable NTRH1407 ferrite so that...
  • Page 70 Installing the server and connecting the peripherals Standard 1.0 CallPilot...

  • Page 71: Section C: Installing Option 11C Mini Cables

    October 2000 Installing the server and connecting the peripherals Section C: Installing Option 11C Mini cables In this section Overview Installing the NTRH3502 SCSI cable for Option 11C Mini Installing cables on the back of the Option 11C Mini cabinet Part 2: 201i Server Hardware Installation...

  • Page 72: Overview

    Ensure that you have the Option 11C Mini EMC Kit (NTRH3503). The kit contains ferrites that must be installed on the NTRH3502 SCSI cable and Option 11C Mini’s power cord to maintain Option 11C Mini EMC requirements. If you do not have the kit, contact your Nortel Networks distributor. CallPilot...

  • Page 73: Installing The Ntrh3502 Scsi Cable For Option 11C Mini

    October 2000 Installing the server and connecting the peripherals Installing the NTRH3502 SCSI cable for Option 11C Mini Introduction Before you can connect a CD-ROM or tape drive to the 201i server, you must install the NTRH3502 SCSI cable. The NTRH3502 SCSI cable routes the SCSI connection away from the 201i server faceplate so that an external SCSI device can remain permanently connected.
  • Page 74 NTRH3502 SCSI cable to maintain Option 11C Mini EMC requirements. If you do not have the kit, contact your Nortel Networks distributor. To install the NTRH3502 SCSI cable Remove the front cover from the Option 11C Mini as follows: a.
  • Page 75 October 2000 Installing the server and connecting the peripherals If the Fiber Routing Guide is installed, temporarily remove it. Note: For detailed instructions, refer to the Option 11C and Option 11C Mini Expansion Guide (NTP 553-3021-208). See the following diagram: Fiber routing spool...
  • Page 76 Slide the 201i server into a pair of consecutive slots. Notes: The 201i server cannot be installed in slots 0 or 4 because these slots are dedicated to other cards. For more information about cards and slots, refer to the Option 11C Mini documentation. CallPilot...
  • Page 77 October 2000 Installing the server and connecting the peripherals When correctly inserted, the top of the 201i server is on the left. See the following diagram: G101588 ATTENTION Do not push the 201i server into place against the backplane yet. All peripheral devices (monitor, keyboard, mouse, and SCSI device) must be connected before the 201i server starts.
  • Page 78 Secure the ferrites with a tie wrap. c Route the SCSI cable across the inside of the Option 11C Mini cabinet and out through the bottom cable trough. See “SCSI cable installation when the Fiber Routing Guide is not required” on page 80. CallPilot...
  • Page 79 October 2000 Installing the server and connecting the peripherals SCSI cable installation to accommodate the Fiber Routing Guide Ferrites from EMC kit NTRH3503 Drain wire SCSI cable NTRH3502 G101590 Part 2: 201i Server Hardware Installation...
  • Page 80 SCSI cable installation when the Fiber Routing Guide is not required Drain wire SCSI cable NTRH3502 Ferrites from EMC kit NTRH3503 G101589 If required, reinstall the Fiber Routing Guide. Note: For detailed instructions, refer to the Option 11C and Option 11C Mini Expansion Guide (NTP 553-3021-208). CallPilot...
  • Page 81 October 2000 Installing the server and connecting the peripherals See the following diagram: Fiber routing bracket Fiber routing spool Note: Ensure the fiber routing spool and bracket are correctly aligned before fastening them in place. G101591 Continue with “Installing cables on the back of the Option 11C Mini cabinet” on page 82.

  • Page 82: Installing Cables On The Back Of The Option 11C Mini Cabinet

    Option 11C Mini’s power cord to maintain Option 11C Mini EMC requirements. If you do not have the kit, contact your Nortel Networks distributor. To connect the cables Locate, on the rear of the Option 11C Mini cabinet, the connector associated with the first slot occupied by the 201i server.
  • Page 83 October 2000 Installing the server and connecting the peripherals The following diagram shows how to secure the multi I/O cable connection: Velcro fastening strap Pull to tighten the strap G101592 Attach the multi I/O cable’s drain wire to a screw on the cabinet. See the diagram in step 4.
  • Page 84 Connect the power cord to the Option 11C Mini cabinet. See the following diagram: Drain wire G101593 Attach two ferrites from the NTRH3503 EMC kit to the power cord. Position the ferrites as far up the power cord as possible, and then secure them with a tie wrap. CallPilot...
  • Page 85 October 2000 Installing the server and connecting the peripherals See the following diagram: Ferrites from EMC kit NTRH3503 G101594 What’s next? Prepare the modem and SCSI devices for connection to the 201i server. See page 87. Part 2: 201i Server Hardware Installation...
  • Page 86 Installing the server and connecting the peripherals Standard 1.0 CallPilot...

  • Page 87: Section D: Setting Modem And Scsi Device Dip Switches And Addresses

    October 2000 Installing the server and connecting the peripherals Section D: Setting modem and SCSI device DIP switches and addresses In this section Overview Setting the modem DIP switches Setting the CD-ROM drive’s SCSI ID and DIP switches Setting the tape drive’s SCSI ID Setting SCSI device termination Part 2: 201i Server Hardware Installation...

  • Page 88: Overview

    DIP switches, SCSI ID, and SCSI device termination settings For correct operation with the 201i server, you must set the following: DIP switches on the modem and CD-ROM drive SCSI ID and device termination on the CD-ROM and tape drives CallPilot...

  • Page 89: Setting The Modem Dip Switches

    October 2000 Installing the server and connecting the peripherals Setting the modem DIP switches Introduction This section describes how to set the modem’s DIP switches. To set the modem DIP switches Use a pair of tweezers to set the DIP switches as described in the “Change to” column of the following table.
  • Page 90 Power-on and ATZ reset software defaults OFF: Loads Y or Y1 configuration from user-defined nonvolatile memory (NVRAM) ON: Loads &F0-Generic template from read-only memory (ROM) AT command set recognition OFF: Disables command recognition (dumb mode) ON: Enables recognition (smart mode) CallPilot...

  • Page 91: Setting The Cd-Rom Drive's Scsi Id And Dip Switches

    October 2000 Installing the server and connecting the peripherals Setting the CD-ROM drive’s SCSI ID and DIP switches Introduction This section describes how to set the CD-ROM drive’s SCSI ID and DIP switches. ATTENTION To recognize the new settings, power down the CD-ROM drive before changing the SCSI ID and DIP switches.
  • Page 92 CD-ROM from the drive, a software eject command must be sent over the SCSI bus. What’s next? If you are also installing a tape drive, set the tape drive’s SCSI ID (see page 93); otherwise, set the CD-ROM drive’s device termination (see page 94). CallPilot...

  • Page 93: Setting The Tape Drive's Scsi Id

    October 2000 Installing the server and connecting the peripherals Setting the tape drive’s SCSI ID Introduction This section describes how to set the tape drive’s SCSI ID. ATTENTION To recognize the new settings, power down the tape drive before changing the SCSI ID. Note: The tape drive discussed in this section is the Tandberg SLR5 tape drive (NTRH9038).

  • Page 94: Setting Scsi Device Termination

    The first device in a SCSI device daisy chain can be either the tape drive or the CD-ROM drive. However, since the Tandberg SLR5 tape drive is already internally terminated at the factory, Nortel Networks recommends that you connect the tape drive as the last device.
  • Page 95 October 2000 Installing the server and connecting the peripherals Option 11C or Option 11C Mini The following diagram shows the supported daisy chain and SCSI cable connections for Option 11C or Option 11C Mini. The CD-ROM drive is the first device in the daisy chain.
  • Page 96 CD-ROM drive and a set DIP switch 2 on the back of the CD-ROM drive tape drive (the tape drive is to OFF. the last device) The tape drive is internally terminated. External termination is not required. CallPilot...

  • Page 97: Section E: Installing And Connecting The 201I Server

    October 2000 Installing the server and connecting the peripherals Section E: Installing and connecting the 201i server In this section Positioning the 201i server on the switch shelf Peripheral device connection overview Installing the MPCs Installing the monitor, keyboard, and mouse Connecting the CD-ROM and tape drives Connecting the 201i server to the switch, ELAN, and CLAN Connecting the modem...

  • Page 98: Positioning The 201I Server On The Switch Shelf

    57. Install the intermediate SCSI cable. See “Installing the SCSI cables for Meridian 1” on page 60. an Option 11C install the intermediate SCSI cable. See “Installing the intermediate SCSI cable for Option 11C” on page 66. CallPilot...
  • Page 99 October 2000 Installing the server and connecting the peripherals IF you are installing the 201i server in THEN an Option 11C Mini install the SCSI cable. See “Installing the NTRH3502 SCSI cable for Option 11C Mini” on page 73. Note: If you have already installed the SCSI cable, then you have also already installed the 201i server in a pair of slots.
  • Page 100 Installing the server and connecting the peripherals Standard 1.0 What’s next? Connect the peripheral devices. Before you proceed, review “Peripheral device connection overview” on page 101. CallPilot...

  • Page 101: Peripheral Device Connection Overview

    October 2000 Installing the server and connecting the peripherals Peripheral device connection overview Introduction Continue installing the 201i server by adding all appropriate peripheral devices before securing the 201i server to the backplane. 201i server faceplate and peripheral device connectors The following diagram identifies the peripheral device connectors and slots on the 201i server faceplate: Mouse connector...
  • Page 102 “Setting the CD-ROM drive’s SCSI ID and DIP switches” on page 91 “Setting the tape drive’s SCSI ID” on page 93 “Setting SCSI device termination” on page 94 Set the DIP switches on the external fax modem. See page 89. CallPilot...

  • Page 103: Installing The Mpcs

    October 2000 Installing the server and connecting the peripherals Installing the MPCs Introduction MPCs are preinstalled at the factory. This section describes how to install them if they have been removed from the 201i server. Correct card insertion The MPC-8 card is keyed so that it fits only one way into the slot on the 201i server faceplate.
  • Page 104 Standard 1.0 G101541 Insert the card into the slot, and gently push it until it is firmly in place and the ejector button pops back out. Note: Populate MPC slots in numerical order as listed on the 201i server faceplate. CallPilot...

  • Page 105: Installing The Monitor, Keyboard, And Mouse

    October 2000 Installing the server and connecting the peripherals Installing the monitor, keyboard, and mouse Introduction The monitor, keyboard, and mouse must be connected to the 201i server so that you observe the 201i server startup process run the Configuration Wizard perform initial administration after installation The 201i server is not intended to operate with permanent monitor, keyboard, and mouse connections.

  • Page 106: Connecting The Cd-Rom And Tape Drives

    201i server (Meridian 1)” on page 107. Option 11C “To connect the CD-ROM and tape drives to the 201i server (Option 11C)” on page 108. Option 11C Mini “To connect the CD-ROM and tape drives to the 201i server (Option 11C Mini)” on page 109. CallPilot...
  • Page 107 October 2000 Installing the server and connecting the peripherals To connect the CD-ROM and tape drives to the 201i server (Meridian 1) Note: If you are connecting the SCSI devices to the Option 11C, go to page 108. If you are connecting the SCSI devices to the Option 11C Mini, go to page 109. Connect the first SCSI device as follows: IF the first device is the THEN CD-ROM drive...
  • Page 108 201i cabling Peripheral cabling Option 11C Optional 201i NTRH9038 NTRH30AA Tape drive NTRH1407 Tape drive SCSI cable NTRH3502 Bracket assembly NTRH9037 CD-ROM drive CD-ROM drive SCSI cable NTRH3502 G101434 Connect the power cord for each device. Power up the devices. CallPilot...
  • Page 109 October 2000 Installing the server and connecting the peripherals To connect the CD-ROM and tape drives to the 201i server (Option 11C Mini) Connect the first SCSI device as follows: IF the first device is the THEN CD-ROM drive do the following: a Attach the A0769312 SCSI adapter to the CD-ROM drive.

  • Page 110: Connecting The 201I Server To The Switch, Elan, And Clan

    R-45 female-to-female gender change jack Note: If you need more than 3 m (10 ft) of multi I/O cable, use the supplied R-45 female-to-female gender change jacks to attach additional cable. A maximum of 76.2 m (250 ft) is supported. G101441 CallPilot...
  • Page 111 October 2000 Installing the server and connecting the peripherals To establish the switch and network connections Do one of the following: IF you are installing the 201i server in the THEN Option 11C connect the 50-pin amphenol connector on the multi I/O cable (NTRH0912) to the high-density connector associated with the left slot occupied by the 201i server.
  • Page 112 Connect the connector on the multi I/O cable that is labeled as ELAN to the switch’s network hub. If CLAN is required, connect the connector on the multi I/O cable that is labeled as CLAN to the CLAN 10 or 100Base-T compliant network hub What’s next? Connect the modem. See page 113. CallPilot...

  • Page 113: Connecting The Modem

    The modem must be connected to the 201i server if you want to administer the 201i server from a remote location you need assistance from Nortel Networks technical support Required equipment To install the modem, you need the following items:...
  • Page 114 LED on its front panel is lit. Place the modem in an area where it cannot be accidentally damaged or where people cannot trip over attached cords. What’s next? Lock the 201i into position, and observe the startup process. See page 115. CallPilot...

  • Page 115: Completing The Installation

    October 2000 Installing the server and connecting the peripherals Completing the installation Introduction To complete the installation of the 201i server, lock the 201i into position. The server starts up automatically. To complete the installation and start the 201i server Note: Ensure that the switch in which the 201i is installed is powered on.

  • Page 116: Restarting The Server

    Result: You might be informed that an SQLAnywhere service is running with connections, and asked if you want to end it. Click Yes or End Task. Result: You might also be asked if you want to save ACD proxy changes. Click No. Result: The server shuts down and then restarts. CallPilot...

  • Page 117: Index

    Index Numerics cable, multi I/O and network connections 201i server connections booting CLAN components, diagram ELAN faceplate RS-232 connections, description switch – description diagram diagram installing inspecting on Meridian 1 installation on Option 11C overview on Option 11C Mini prerequisites modem, connecting installing on switch shelf cable, SCSI...
  • Page 118 DIP switches, setting description CD-ROM drive diagram modem – installing for Meridian 1 discharging static reason for moving connectors, description keyboard monitor mouse ejector buttons, MPCs SCSI device CallPilot...
  • Page 119 October 2000 Index ELAN installation overview and desktop client PCs, attention flowchart and hardware connections, attention procedure and high-traffic operations, attention installing and switch performance, risk 201i server connection on switch shelf description overview limitations prerequisites LED, description unpacking electrostatic discharge, avoiding MPC cards EMC kit and Option 11C Mini NTRH3501 backplane (tip and ring) cable...
  • Page 120 I/O cable relative humidity, 201i server protocols, supported removing the backplane (tip and ring) cables reset button, description restarting the server risk, ELAN and switch performance OA&M and ELAN, caution RS-232 connection Option 11C Mini and EMC kit CallPilot...
  • Page 121 CD-ROM jarring tape drive physical shock site inspection checklist storage software vibration factory installed SCSI cable Nortel Networks supplied Meridian 1 SQLAnywhere connections, establishing static, discharging static installing switch Option 11C connection bracket assembly, installing description...
  • Page 122 Index Standard 1.0 CallPilot...
  • Page 123 *Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP , DPN, Dualmode, Helmsman, IVR, MAP , Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.
  • Page 124 The process of transmitting data and call messaging between the Meridian 1 and CallPilot is proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user license unless specifically authorized in writing by Nortel Networks prior to such use. Violations of the...

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