Nortel CallPilot Administrator's Manual page 158

158 Chapter 10 Configuring CallPilot services
Because the custom field labels on the CallPilot Manager pages are generic
(for example, Custom 1, Custom 2, Custom 3, and Custom 4), keep track of
the purpose of and values for each and use them consistently.
Example of a dynamic SDL The administrator could create a dynamic
SDL with the criterion Department = Accounting. Messages sent to this
dynamic SDL would be delivered to all users with the Department field set
to Accounting in their profile. Over time, as new users are added with this
setting in their profiles, they would automatically receive any messages
sent to this dynamic SDL.
Benefits of maintaining SDLs
When mailbox owners create PDLs from their telephones, those lists are
available only to the creator. Each PDL allows the user to send a recorded
message to all the mailboxes contained in the list. A mailbox owner can
create up to 99 PDLs, each containing a maximum of 200 mailboxes.
Each SDL is one address, regardless of the number of entries on the list.
However, each entry on a PDL is one address. For example, an SDL with
ten entries is one address, while a PDL with ten entries is ten addresses.
SDLs and multimedia messages
Many mailbox owners with SDL privileges can use SDLs to send both voice
and fax messages. You cannot assume that external numbers can receive
fax messages. Create separate SDLs for voice and fax messages.
Valid SDL members
You can include any CallPilot entity in an SDL that has either a recognizable,
unique name or a mailbox number. These include:
•
•
•
•
To include users at remote sites in a CallPilot network, you must define
them as remote voice users in the local database. To include a remote user
site in an SDL, you must define the site and location in your messaging
network database.
Constraints
The following types of numbers do not have mailboxes associated with
them, so they cannot be included in an SDL:
•
•
Copyright © 2007, Nortel Networks
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local mailbox owners
directory entries
permanent remote mailbox owners
another SDL (Nested SDL)
RN targets
non-users who require DTT
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007