Chapter 1 How To Get Help; Getting Help From The Nortel Web Site; Getting Help Over The Phone From A Nortel Solutions Center - Nortel CallPilot Administrator's Manual

Nortel callpilot: user guide
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Chapter 1
How to get help
This section explains how to get help for Nortel products and services.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:

Getting help over the phone from a Nortel Solutions Center

If you don't find the information you require on the Nortel Technical Support
Web site, and have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone
number for your region:
http://www.nortel.com/callus
Copyright © 2007, Nortel Networks
.
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation
for Nortel equipment
open and manage technical support cases
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
15

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