Dynamic Channel Allocations; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

Nortel callpilot: user guide
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Dynamic channel allocations

By default, CallPilot allocates channels to services dynamically, based on
available channel resources. For most systems, this default configuration
works very efficiently.
The total number of channels available for any CallPilot system is
keycode-controlled. If you need more channels, upgrade your CallPilot server.
The minimum and maximum channel criteria pertain to the channel media type
only (Voice, Fax or ASR) being used to process this type of service, and has
nothing to do with DS30 channels (Multimedia, Access or IVR).
The default minimum
The minimum number of channels allocated to each service is zero. This
means that services are not guaranteed access to any channels. Other
services are allowed to use all of the channels of a particular type (such as
fax), leaving no available channels.
How the default minimum channel allocation for a service works
The default maximum
By default, the maximum number of channels that a service can use at any
one time is all channels of the required type.
How the default maximum channel allocation for a service works
Allocations for applications with fax callback
If the session profile for an application allows fax callback delivery, the
channel allocations assigned to the service SDN are not used. Instead, the
channel allocations assigned to the DTF SDN are used, because the DTF
service delivers faxes on a callback.
Copyright © 2007, Nortel Networks
.
When a Fax on Demand service is configured with the default minimum
channel allocation of zero (0), no channels are dedicated to this service.
Whenever all fax channels on the system become busy due to traffic
generated by other fax services, a call in to the Fax on Demand service
is queued until a fax channel becomes idle.
Four fax channels are on your system. A Fax on Demand service is
configured with the default maximum channel allocation. This means
that no fax channels are reserved for other fax services.
Whenever a burst of traffic is directed at the Fax on Demand service,
this service is allowed to use all available fax channels simultaneously,
leaving no channels available to other fax services.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007
Dynamic channel allocations 197
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