96 Chapter 6 Configuring dial-up access to the CallPilot server
Establishing a connection using Dial-Up Networking
To perform remote administration of a CallPilot server from a personal
computer that is not located on the same LAN as the server, you must
establish a Dial-Up Networking connection between the personal computer
and the server. If the personal computer and the CallPilot server are on the
same LAN, the Dial-Up Networking connection is not required.
Before you begin
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After the connection is made, you can do the following tasks:
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Copyright © 2007, Nortel Networks
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Ensure that you created a server connection profile.
A user ID and password are required to log on to the network. Obtain
this information from the Administrator.
If you are using pcAnywhere, you need the password for a remote
access user account (for example, the Administrator user account) and
pcAnywhere caller account on the server (for example, the Administrator
caller account).
Start CallPilot Manager.
Use pcAnywhere to control the server as you perform administrative
tasks.
Do not schedule intensive remote tasks during peak traffic hours. This can
adversely affect call processing capabilities of the CallPilot server.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
ATTENTION