Creating And Deleting Mailbox Classes; Configuring Mailbox Classes; Nortel Callpilot; Administrator Guide - Nortel CallPilot Administrator's Manual

40 Chapter 4 Mailbox administration

Creating and deleting mailbox classes

The method you choose to create a new mailbox class depends on whether
you want the properties similar to an existing mailbox class, or whether you
want to start with all CallPilot mailbox class defaults.
Configuring mailbox classes
A mailbox class is a way to define messaging capabilities for a group of
mailbox owners. You can change mailbox privileges for a group after the
mailbox class is assigned to mailbox owners. Changes automatically apply
to existing members of the modified mailbox class.
Customizing mailbox classes
You might need to customize the supplied mailbox classes before you apply
them to user creation templates or to individual mailboxes. To customize
a mailbox class, use either of the following methods to suit the plans of
your organization:
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Example of customizing a mailbox class to accommodate a
secondary language
If your CallPilot system is multilingual, you might need to create a custom
copy of each basic mailbox class for each installed language.
For example, after you make changes that apply to all regular users
(regardless of language or other special considerations) to the Regular
User mailbox class, create a Regular French mailbox class and, in the Call
Answering section of the Mailbox Class Detail page, modify the Language
for Callers setting.
Tasks required to configure mailbox classes
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Copyright © 2007, Nortel Networks
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Note 1: You cannot delete a default mailbox class.
Note 2: You cannot delete a mailbox class if the mailbox has members.
Make basic changes to the supplied template.
Create new specialized templates by copying the modified basic
template and then make specific changes to the specialized templates.
Note: To help you decide how to apply or customize mailbox classes,
review the default values for each supplied mailbox class.
Display the mailbox class properties.
Control the amount of resources used by the mailbox.
Set call answering options.
Set message delivery options.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007