Nortel CallPilot Administrator's Manual page 172

172 Chapter 10 Configuring CallPilot services
CallPilot distribution lists are not supported with this feature. If a message is
addressed to a CallPilot distribution list, event 55092 is sent to the event log
and the user interface does not allow the address to be saved. Note that
e-mail distribution lists are supported. An e-mail distribution list can be
entered as an e-mail address in the Message Forwarding Rule.
If a message is not forwarded to the same user mailbox that owns the
Message Forwarding Rule (original sender). Event 55092 is sent to the
event log.
If the Message Forwarding Rule fails due to an LDAP search error, the
newly arrived message cannot be forwarded or archived. Ensure the LDAP
server is running. Event 55093 is sent to the event log. If this persists
contact Customer Service Representative (CSR).
A message for forwarding failed to be composed or deposited to MTA,
preventing the message from being archived or forwarded. Event 55094 is
sent to the event log. Ensure the MAS Multimedia is running. If the problem
persists, contact your Customer Service Representative (CSR).
A single message cannot be forwarded more than two times. For example if
user A forwards to user B, user B forwards to C, and user C forwards to user
D, the Notification Server does not forward the message to user D. Event
55095 is sent to event log.
Feature Limitations
The following is a list of feature limitations for the Message Forwarding Rule:
•
•
•
•
•
•
•
•
Copyright © 2007, Nortel Networks
.
A rule is limited to one e-mail or CallPilot address.
There is a maximum one rule per mailbox.
CallPilot distribution lists are not supported.
Synchronization between e-mail and CallPilot server is not supported.
Messages must be deleted from both e-mail and CallPilot accounts,
however, CallPilot can be configured to AutoDelete messages after they
are read.
Partial synchronization is supported. The user must mark CallPilot
messages as "read" when the message is opened from e-mail server
(e-mail server must support Read Receipts).
Forwarding is not based on importance (Urgent, Normal, Economy),
sensitivity (Private or Normal), time, date, sender, or subject, and so on.
Voice messages cannot be played over the telephone from a computer
once they are converted to WAV.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007