Mailboxes With Fax Deliveries And Fax Machine Overflows; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

Mailboxes with fax deliveries and fax machine overflows
To handle fax deliveries to owners of mailboxes with no fax capability,
configure a fax general delivery mailbox. To handle the overflow from a busy
or out-of-paper fax machine, set up a fax overflow mailbox.
Typically, owners of fax overflow mailboxes are administrators who are
responsible for distributing incoming messages to the individuals they
support. The mailbox owner distributes the messages stored in the fax
general delivery mailbox.
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Information you need
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A general fax delivery mailbox provides one way for mailbox owners with
voice-only mailboxes to receive fax messages.
This fax general delivery mailbox does not handle fax overflows. For a procedure
that provides fax general delivery for specific groups that provides for handling fax
overflows, see Mailboxes with fax deliveries and fax machine overflow
with fax deliveries and fax machine overflows" (page
Depositing messages
If a caller dials the express fax messaging SDN and enters a mailbox with
no fax capability, a voice message informs the caller that the mailbox cannot
receive faxes and offers the fax general mailbox as a destination. The caller
can either accept the transfer of the fax message or hang up. To deposit
a message directly into the fax general delivery mailbox, a caller must dial
the express fax messaging SDN from a faxphone.
Accessing messages
Anyone who knows the fax general delivery mailbox password can access
all fax messages sent to it. Typically, an administrative assistant checks the
mailbox periodically and distributes messages to individual recipients.
Copyright © 2007, Nortel Networks
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Mailboxes with fax deliveries and fax machine overflows 53
If a fax recipient has a mailbox with fax capability, the mailbox owner can
forward the message to the recipient's mailbox.
If a fax recipient does not have a fax-capable mailbox, the mailbox owner
can print the stored fax and distribute the printed copy to the recipient.
Note: Inform fax general delivery mailbox owners that the order that a
mailbox receives faxes might not be reflected in the printing order.
fax general delivery mailbox number
the fax machine DN (the number published as a group fax number)
the default printing DN (if Autoprinting is enabled)

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007
ATTENTION
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"Mailboxes