Configuring Delivery To Dns Not Associated With Callpilot Mailboxes; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

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CallPilot Manager displays a list of supplied system prompts for each
installed language. Before you customize a prompt, listen to both the
supplied system prompt and any customized prompt that is used to replace
the supplied prompt.
When using your telephone to listen to a system prompt, you must answer
the telephone within two or two-and-one-half ring cycles (for the CS 1000).
Before you can listen to a prompt, you must download the CallPilot Player.
To replace a supplied system prompt with a custom prompt, you must be
able to provide the customized prompt. Before you can provide or edit a
prompt, you must know the name and location of a suitable WAV file, or
have CallPilot Player on your computer.
Getting there: Messaging → System Prompt Customization → ID
Adding a corporate identity to system greetings
The administrator records a system greeting that precedes the personal
greeting of all users during a call answering session. System greetings are
only heard by callers when reaching a user's mailbox through an external
call. You can customize the content of seven system prompts. The seven
prompts are displayed in the System Prompts Customization screen.
Example
"Welcome to RTM Productions, Online Products Division. Hello, this is
Joanna Parker. I'm not at my phone right now. Please leave a message,
and I'll return your call as soon as possible."
Getting there: Messaging → Messaging Management → System
Greetings section
Configuring delivery to DNs not associated with CallPilot mailboxes
An outbound SDN is required for message delivery to DNs that are not
associated with mailboxes. Typically, this outbound SDN is one of the
default SDNs on the switch and is automatically included in the SDN Table.
You cannot create an outbound SDN in the SDN Table.
Copyright © 2007, Nortel Networks
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Configuring delivery to DNs not associated with CallPilot mailboxes 147
edit the customized prompt as often as necessary
Note: To add new prompts, create a new custom application.
Note: A customized prompt is deleted when the user changes back to
the system prompt.
Note: The first sentence is the system greeting. The remainder of the
message is the user's personal greeting.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007