Nortel CallPilot Administrator's Manual page 157

Nortel callpilot: user guide
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An administrator with access to CallPilot Manager Mailbox Classes
functionality must set up mailbox classes that permit access to SDLs.
Dynamic SDLs
Unlike a static SDL, a dynamic SDL does not contain a list of users; instead,
it is a set of criteria that is used to define users. An administrator creates
a dynamic SDL by defining the set of criteria. When a message is sent to
a dynamic SDL, the message is deposited in the mailbox of all local users
with profiles matching the criteria at the time the message is delivered.
Determining and defining criteria for a dynamic SDL Before creating
a dynamic SDL, you must figure out which criteria you will use to define it.
There are two types of criteria you can use:
Predefined user profile fields These criteria correspond to existing
CallPilot Manager fields that have values configured for each mailbox (user
profile). Examples are the Mailbox Class field, the Department field, and
the User Type field. There is an extensive list to choose from when you are
creating your dynamic SDL.
Certain user profile fields are not mandatory, for example, the Department
field. If you want to use this field as a criterion for your dynamic SDL,
you might need to populate it for participating users, if that is not already
the case.
Getting there: User → Shared Distribution Lists, → Add Dynamic → List
Contents settings → Search Criteria
Custom fields These are criteria you define in a user profile that are
specific to your site. You can use custom fields to customize your dynamic
SDL. For example, if you wanted to create a dynamic SDL for all contract
workers and another for employees, you could define a custom field with a
value of either Contractor or Employee. You can define up to four custom
fields. The custom fields are available on the Advanced User Add page,
the User Details page, and the User Template Details page. The fields
are empty by default.
Before adding a dynamic SDL that uses custom fields, you must populate
the custom fields in the user profiles of those you want to be part of the
list initially (see the procedures below). Once the dynamic SDL is set up,
you can continue to populate the custom fields in additional user profiles
as needed over time.
Copyright © 2007, Nortel Networks
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Predefined user profile fields
Custom fields
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
Addressing groups 157

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