Step 7. Identify The Transcriber Service Dn; What Is Next - Nortel CallPilot Administrator's Manual

Nortel callpilot: user guide
Hide thumbs Also See for CallPilot:
Table of Contents

Advertisement

Step 7. Identify the transcriber service DN.

When you complete your first voice form, you must define a DN for the
transcription service. To transcribe a form, you must first access the
transcription service, much like you access voice messaging to retrieve
voice messages. You can either configure one generic transcription service,
or you can configure a number of transcription services.
When you configure one generic transcription service, any transcriber can
log on to any form for transcription. When the transcriber dials the DN, the
system prompts the transcriber for the voice form ID (as entered in the
Voice Form Definition Worksheet). If you specify a transcription password,
the transcriber must provide a password to access the form.

What is next?

After you finish planning, you can configure your voice form by logging in
to CallPilot Manager.
Getting there: System → Voice Forms
For step-by-step instructions to create, configure, modify, and maintain a
voice form, refer to CallPilot Manager online Help.
For step-by-step instructions to transcribe responses, refer to CallPilot Voice
Forms Transcriber User Guide (NN44200-110.)
Copyright © 2007, Nortel Networks
.
Indirectly. The caller accesses the voice form through a voice menu
application created in Application Builder. The published number
connects the caller to a voice menu.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
What is next? 221

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents