Changing Individual Mailbox Properties; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

Re-enable a mailbox if it is automatically disabled. A mailbox is automatically
disabled when it remains unused for too long, or when there are several
consecutive unsuccessful attempts to log on.
Enabling or disabling Auto Logon to a mailbox
When enabled by the mailbox owner, Auto Logon allows a caller to
automatically log on to the mailbox from a DN associated with the mailbox.
To configure Auto Logon to a mailbox, your system may require a prefix to
the external DN. If required, the prefix (for example, 9) entered in the field
before the DN, is dependent on the configuration of your switch or system,
or CallPilot system.
For a user to enable or disable Auto Logon to his or her mailbox, the user
must be logged on to the mailbox. If no Auto Logon DNs are enabled in the
user's profile, the user cannot enable Auto Logon from a telephone.
Security feature
To prevent unauthorized access to a mailbox, CallPilot disables Auto Logon
for all DNs whenever an associated DN is added to the user's DNs list.
The enabled DNs remain enabled in the user's profile, but the user must
re-enable Auto Logon from the telephone.
Cautions
If a user complains that Auto Logon is not working when enabled, check for
recent changes to the DN list for that user. Auto Logon should be enabled
for telephones that are in secure locations only.

Changing individual mailbox properties

You may often need to change individual mailbox properties whenever
mailbox owners request changes to their mailbox user properties.
Getting there: User → User Search
Search for the user in question and modify the mailbox properties from
the User Details page.
The following sections describe properties that commonly need to be
changed for mailbox owners.
Personal information
When a mailbox owner changes job functions, you must update the job
title or department.
Copyright © 2007, Nortel Networks
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Changing individual mailbox properties 49

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007