Configuring Pcanywhere For Dial-Up To The Callpilot Server; Restarting The Server Using Pcanywhere; Optimizing Remote Host Response During A Pcanywhere Session; Restarting Callpilot Server Remotely Without Using Pcanywhere - Nortel CallPilot Administrator's Manual

94 Chapter 6 Configuring dial-up access to the CallPilot server
Configuring pcAnywhere for dial-up to the CallPilot server
To connect to the CallPilot server, first create a pcAnywhere remote control
connection to the server. For specific instructions on configuring the
pcAnywhere client, refer to the Symantec pcAnywhere documentation.
If you are using pcAnywhere on a remote personal computer, establish a
dial-up connection to the server. If you are using pcAnywhere on a personal
computer that is on the same LAN as the CallPilot server, take remote
control of the CallPilot server.

Restarting the server using pcAnywhere

If pcAnywhere is installed, establish a remote control session and restart
the server using the Windows shutdown operation.
For specific instructions on using the pcAnywhere client to take remote
control of a host, refer to the Symantec pcAnywhere documentation.

Optimizing remote host response during a pcAnywhere session

Operating a remote host over a pcAnywhere connection can be slow
because of public network traffic. To speed up the response after you
establish the connection, you can:
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Restarting CallPilot server remotely without using pcAnywhere

If pcAnywhere is not installed or not available, use HyperTerminal software
to establish a connection. HyperTerminal is installed on the computer
with the Windows operating system. HyperTerminal enables you to use a
modem to connect to a remote computer even if it is not running Windows.
After a HyperTerminal connection is configured, it becomes part of Windows
Accessories.
Task summary
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Information you need
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Copyright © 2007, Nortel Networks
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reduce the number of colors displayed during the session
disable the host desktop
Configure the HyperTerminal connection to the CallPilot server.
Configure the modem ports.
Edit the Host file to establish a connection with the server.
the country or region in which the CallPilot server is located
the 10-digit telephone number of the CallPilot server
the dialing rules for the location if using a laptop at a new location

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007