Nortel CallPilot Administrator's Manual page 165

The Message Forwarding Rule feature redirects instead of forwarding the
message to the specified address. The message appears as though it was
sent from the originator, not the owner of the Message Forwarding Rule.
Message Subjects
The Subjects used for the Message Forwarding Rule are treated as follows:
•
•
•
Mark Original Message as Read when Opened by Recipient
The feature makes use of the Read Receipt capability of the e-mail server
the message was forwarded to. With this option enabled, a Read Receipt
is requested to be returned to the CallPilot system when the forwarded
message is Read. CallPilot recognizes the returned Read Receipt when
either:
1. A MIME message with "Content-Type: multipart/report;
report-type=disposition-notification" is received, AND, an "In-Reply-To:"
or "References:" field is found containing the Message ID of the original
message,
-or-
2. A MIME message with "Content-Type: text/plain" is received, AND, a
subject field is found containing the string:
"[MsgId="the Message ID of the original message, and the string "]".
If CallPilot is able to extract the Message ID from an incoming Read
Receipt, CallPilot marks the message with that Message ID as Read. If this
was the only message in the user's mailbox that was Unread, the MWI
light on the user's phone is turned off. If the message is already marked
Read then no action will be taken. You can also configure the system to
automatically delete the local copy of the message on the CallPilot server
after the message is read.
Copyright © 2007, Nortel Networks
.
If the message has a subject, the original subject is used.
If the message contains more than one fax, the number of pages is
the total pages of all faxes.
If the Mark original message as read when opened by recipient
option is selected, the Message ID is added to the beginning of the
message subject. The message ID is followed by the originals subject.
Note: The subject is created the same way regardless of the order
of the media types.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
Message Forwarding Rule 165