Nortel CallPilot Administrator's Manual page 191

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Configuration tasks
The following configuration tasks allow mailbox owners to be transitioned to
the CallPilot telephone interface without requiring new logon DNs.
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Ensuring access to features exclusive to CallPilot
Because an alternative user interface supports only core messaging
functions, the mailbox owner must use the CallPilot voice messaging
interface, desktop messaging, or My CallPilot to access advanced
multimedia messaging and mailbox administration functions.
To ensure that all mailbox owners can access CallPilot features not supported
by alternate telephone interfaces, configure a second voice messaging SDN
with the SDN override enabled.
Copyright © 2007, Nortel Networks
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invalid PDL entries are not auto-deleted
DTMF Confirmation Required for DTT prompt
no CallPilot economy delivery option
speech activated messaging provides only CallPilot prompts and
commands
provide prompts and commands for auto printing fax messages and for
printing a fax separator page, but not for administering those functions
callers who access a mailbox by name dialing do not receive prompts
provided by alternate telephone interfaces
prompt terminology differences among the telephone interfaces
revert DN works only if the caller presses zero before the end of the
mailbox owner's recorded greeting
Ensure that the mailbox class setting determines the telephone interface
for all mailbox callers.
Create a CallPilot voice messaging SDN that ensures that the use of the
selected alternate interface overrides the telephone interface specified
in the mailbox class.
Create mailbox classes for the alternative interface users and configure
them with the mailbox owner's preferred telephone interface. To ensure
you have all required mailbox classes, you can duplicate each existing
mailbox class and then configure the call answering options to use the
preferred telephone interface.
Apply the appropriate new mailbox class to each existing mailbox owner
who prefers the alternate telephone interface.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
Configuring alternate telephone interfaces 191
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