Controlling Costs With Dialing Restrictions And Permissions; Nortel Callpilot; Administrator Guide; Nn44200-601 01.11 Standard - Nortel CallPilot Administrator's Manual

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Controlling costs with dialing restrictions and permissions

To control telecom costs, you can configure different dialing permissions for
different groups of mailbox class owners. An administrator with access
to the CallPilot Manager Mailbox Classes functionality must apply, for
each mailbox class, the appropriate restriction permission list (RPL) to the
following voice messaging features:
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Revert DN feature
The DN to which callers are forwarded when they press 0 during a
messaging or call answering session is the revert DN. You might want to
permit some mailbox owners to use the revert DN feature to place domestic
or international long distance calls while restricting others to internal or local
off-switch calls only.
Thru-dial feature
The thru-dial feature enables a mailbox owner, caller, or CallPilot service to
transfer to another DN by dialing 0 followed by the DN. Custom application
developers can use the Application Builder thru-dial block to configure
services that require the thru-dial process. You might want to permit some
mailbox owners, callers, or Application Builder services to use the thru-dial
feature to place domestic or international long distance calls and restrict
others to internal or local off-switch calls only.
Call sender feature
The call sender feature of the voice messaging service enables a mailbox
owner using the default voice messaging telephone interface to dial the
sender of a voice message. The mailbox owner can press 9 during message
playback to place a call to the sender. The call is placed if the calling line
ID (CLID) is known and if the assigned RPL permits calls to the CLID. You
might want to permit some mailbox owners to use the call sender feature
to place domestic or international long distance calls and restrict others to
internal or local off-switch calls only.
Copyright © 2007, Nortel Networks
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Controlling costs with dialing restrictions and permissions 153
Re-allocate channels to support resource management.
Assign what service needs to be used to SDN.
revert DN
thru-dial
call sender
Note: Call sender is available from both the CallPilot telephone interface
and desktop messaging.

Nortel CallPilot

Administrator Guide

NN44200-601 01.11 Standard

5.0 9 November 2007