Nortel CallPilot Administrator's Manual page 92

92 Chapter 6 Configuring dial-up access to the CallPilot server
Remote tasks
After you establish the pcAnywhere session, you can take direct control of
the CallPilot server to
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Requirements
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Task summary
The tasks you perform depend on whether you connect to the CallPilot
server over a LAN, or a dial-up connection.
Task
1 Installing the pcAnywhere client on the remote personal
computer
2 Configuring the pcAnywhere client for dial-up to the
CallPilot server
3 Creating the Dial-Up Networking connection profile
4 Establishing a connection using Dial-Up Networking
5 Taking remote control of the CallPilot server
6 Optimizing remote host response during a pcAnywhere
session
7 Ending a dial-up connection
Testing a LAN connection
If the personal computer and the CallPilot server are on the same LAN, you
do not need to establish a dial-up connection. A LAN connection may be set
up between the personal computer and the CallPilot server CLAN card.
To test the LAN connection, ping the IP address of the CLAN card on the
server. If the server does not respond, check the cabling and the remote
personal computer TCP/IP configuration information.
Copyright © 2007, Nortel Networks
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query the server event logs
use Windows System Tools to maintain the CallPilot server
apply PEPs
The pcAnywhere host must be working on the CallPilot server.
If the server is powered off, you cannot establish a connection with the
server. Someone at the server location must start the server. The
pcAnywhere host is automatically launched when the server is started.
Nortel CallPilot
Administrator Guide
NN44200-601 01.11 Standard
5.0 9 November 2007
For a LAN For a dial-up
connection? connection?
Yes
Yes
No
No
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes