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CallPilot 100
Nortel CallPilot 100 Manuals
Manuals and User Guides for Nortel CallPilot 100. We have
7
Nortel CallPilot 100 manuals available for free PDF download: Administration Manual, Installation And Maintenance Manual, Set Up And Operation Manual, User Manual, Quick Start Manual
Nortel CallPilot 100 Administration Manual (164 pages)
Brand:
Nortel
| Category:
Telephone
| Size: 0.92 MB
Table of Contents
Table of Contents
3
Contents
5
Contents
7
Chapter 1 Getting Started with Callpilot
9
About Callpilot
9
Callpilot Features
9
Voicemail
9
Auto Attendant
9
Custom Call Routing (CCR)
9
Callpilot Options
10
Message Networking
10
Call Center
10
Desktop Messaging
10
How to Get Help
11
Chapter 2 Using Callpilot
13
Who Can Use Callpilot
13
System Timeout
13
Using Callpilot with a Two Line Display Telephone
13
Using the Dialpad
14
Symbols and Conventions Used in this Guide
15
About Telephone Buttons
15
Chapter 3 Callpilot Mailboxes
17
About Installing Mailboxes
17
System Administrator Mailbox
17
General Delivery Mailbox
18
Subscriber Mailboxes
18
Guest Mailboxes
19
Information Mailboxes
20
Mailbox Class of Service
21
Class of Service Values
22
Mailbox Options
23
Call Screening
25
Restricting Outdialing
26
Initializing a Mailbox
27
Chapter 4 Working with Mailboxes
29
Adding a Subscriber Mailbox
29
Adding a Guest Mailbox
32
Adding an Information Mailbox
34
Adding Many Mailboxes
35
About Mailbox Passwords
37
Changing a Mailbox
38
Deleting a Mailbox
42
About Group Lists
43
About Sending Group List Messages
43
About Group List Numbers
43
Adding a Group List
44
Changing a Group List
45
Deleting a Group List
47
Chapter 5 Setting up the Auto Attendant
49
About the Auto Attendant
49
Greeting Tables
50
About Company Greetings
51
Recording a Greeting
52
Setting up a Greeting Table
53
Configuring Line Answering
58
Changing Line Configuration
59
To Change or View How a Line Is Answered
59
Assigning the Number of Rings before Callpilot Answers
60
Setting up Touchtone Gate
61
About the CLID Routing Table
63
Chapter 6 Custom Call Routing
67
About Custom Call Routing
67
Planning and Designing a CCR Tree
69
Components of a CCR Tree
69
The Home Node
69
Information Messages
70
Sub-Menus
70
Mailbox Nodes
71
Transfer Nodes
71
Destination Types
71
Paths
71
Park and Page Node
71
An Example of a CCR Tree
72
Chapter 7 Working with CCR Trees
73
Building a CCR Tree
73
Creating a Home Node
74
Adding Nodes to the Home Node
75
Adding a Menu Node
76
Adding an Information Node
78
Adding a Mailbox Node
80
Adding a Transfer Node
82
About Transfers to External Numbers
83
Adding Special Characters to an External Transfer Number
85
Adding a Park and Page Node
86
How Park and Page Works
86
Assigning a CCR Tree to a Greeting Table
88
Testing a CCR Tree
89
Disabling a CCR Tree
89
Deleting a CCR Tree
90
Changing a CCR Tree Message
91
Changing a Mailbox Node
92
Changing a Destination Type
93
Changing a Transfer Node
94
Changing a Park and Page Node
95
Deleting a Path
96
Chapter 8 Broadcast and Information Messages
99
About Broadcast Messages
99
Information Mailbox Messages
101
About Recording an Information Mailbox Message
101
Recording an Information Mailbox Message
102
Chapter 9 Callpilot Operations
103
About Resetting Callpilot
103
Initializing Callpilot
104
Resetting the System Administrator Password
105
Operator Settings
106
Setting the Operator Status
106
Changing the Operator Password
107
Resetting the Operator Password
107
Changing the Operator Default Extension
108
Setting the Business Status
108
Changing Greetings or the Business Status from a Remote Telephone
109
Setting up Line Answering
109
Setting the Automated Attendant Status
110
Callpilot Default System Options
111
Language Availability
111
Group List Leading Digit
112
Voicemail
113
Company Directory
114
Outdialing
115
General Delivery Mailbox
116
Minimum Message Length
117
Enabling a Software Authorization Code
118
External Mailbox Initialization
119
Chapter 10 Dialing Translation
121
About Dialing Translation
121
How the Dialing Translation Table Works
121
Examples of Dialing Translation Tables
122
Setting Dialing Translation Properties
124
Building a Dialing Translation Table
125
Reviewing Entries in the Dialing Translation Table
126
Changing a Dialing Translation Table Entry
127
Deleting a Dialing Translation Table Entry
128
Chapter 11 Troubleshooting Callpilot
129
Callpilot Error Messages
133
Chapter 12 Callpilot Configuration Tips
137
Delayed Answering by the Auto Attendant
137
Ringing Lines and Answer Buttons
137
Ringing Answer Button
137
Using Call Forward All Calls (CFAC) and Call Forward no Answer (CFNA)
138
How to Set up Callpilot for Different Businesses
139
Callpilot for a Small Business
139
Callpilot for a Medium Business
141
Feature Compatibility
144
Default Configuration Values
149
Glossary
153
Index
161
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Nortel CallPilot 100 Administration Manual (152 pages)
Basic Call Center Telephone
Brand:
Nortel
| Category:
Security System
| Size: 3.45 MB
Table of Contents
Table of Contents
3
Chapter 8
5
Chapter 1 About Basic Call Center for Callpilot 100/150
7
What Basic Call Center Includes
8
Related Documents
8
How to Get Help
9
Chapter 2 About Call Center Telephone Administration
11
Setting up Basic Call Center with a Two Line Display Telephone
11
System Timeout
11
Using the Dialpad
12
Symbols and Conventions Used in this Guide
13
About Telephone Buttons
13
Feature Codes
14
Programming a Memory Button with a Feature Code
15
Feature Codes Used by the Call Center Administrator
16
Feature Codes Used by Call Center Agents and Supervisors
17
Agent Feature Codes
17
Chapter 3 Call Center General Properties
19
Enabling the Call Center Software Authorization Code
19
Setting Call Center General Properties
20
Primary and Secondary Alert Times
20
Reserved Channels
21
Configuring Lines
23
Setting the Answer Lines Status
25
Resetting the Call Center Administrator Password
26
Chapter 4 Call Center Greetings
29
About Call Center Greetings
29
Types of Call Center Greetings
29
Recording a Call Center Greeting
30
Chapter 5 Setting up Skillsets
33
About Skillsets
33
How Incoming Calls Are Sent to a Skillset
33
Skillset Properties
34
Setting up a Skillset
36
Enabling a Skillset
39
Disabling a Skillset
40
Changing Skillset Properties
41
Unconfiguring a Skillset
44
Chapter 6 Setting up Skillset Mailboxes
45
About Skillset Mailboxes
45
Determining a Skillset Mailbox Number
46
Checking Which Telephone Mailbox Interface You Use
47
Initializing a Skillset Mailbox
48
Opening a Skillset Mailbox
49
Opening a Skillset Mailbox Remotely
50
Skillset Mailbox Password
51
Changing a Skillset Mailbox Password
51
Resetting a Skillset Mailbox Password
52
Recording Skillset Mailbox Greetings
53
Examples of Primary and Alternate Greetings
53
Choosing a Primary or Alternate Skillset Mailbox Greeting
55
Recording a Personalized Skillset Mailbox Greeting
57
Deleting a Personalized Mailbox Greeting
58
Checking Skillset Mailboxes for Messages
59
Playing Skillset Mailbox Messages
60
Retrieving Erased Messages
63
Replying to Messages
64
Replying to an Internal Caller
64
Using the Reply Feature to Reply to an External Caller
66
Chapter 7 Off-Premise Message Notification
67
About Off-Premise Message Notification
67
Assigning an Outdial Method to a Skillset Mailbox
68
Off-Premise Message Notification Parameters
69
Setting up Off-Premise Message Notification
69
About Setting up Off-Premise Message Notification to a Pager Number
74
Changing Off-Premise Message Notification
79
Deleting a Destination Number
87
Adding a Destination Number
88
Turning Off-Premise Message Notification on or off
89
P0607190
90
Setting up Agents
91
About Adding Agents
91
Agent Properties
91
Adding an Agent
92
Changing an Agent
94
Assigning an Agent to a Skillset
96
Assigning Several Agents to a Skillset
97
Removing Agents from a Skillset
98
Viewing Agents in a Skillset
99
Logging an Agent off
100
Deleting an Agent
101
Resetting an Agent Password
102
Chapter 9 Routing Table Administration
103
Setting up DID Routing
103
Fax Detection
104
About Types of Routing Table Steps
105
Adding a Greeting Step
106
Greeting Step Parameters
106
Adding a Distribute for Step
110
Adding a Goto Step
111
Adding a Transfer Step
112
Adding a Disconnect Step
114
Example of a Day Routing Table
115
Example of a Night Routing Table
118
Changing a Routing Table
120
Reviewing Routing Table Steps
120
Modifying Routing Table Steps
121
Erasing a Routing Table
122
Setting the Service Modes for Skillsets
123
Chapter 10 Monitoring Call Activity
125
Using Display Waiting Calls to Monitor Call Activity
126
Chapter 11 Tips for Operating Call Center
127
Agent Administration
127
Skillset Administration
127
Call Center Greetings
127
Routing Table Administration
128
Call Center General Parameters
128
How to Calculate the Longest Time a Caller Can be on Hold
129
Tips to Improve the Efficiency of Call Center
130
Chapter 12 Troubleshooting Call Center
131
Resetting Passwords
131
Resetting the Operator Password
131
Agent Problems
132
Agent Log on Problems
132
Important Considerations about How Agents Use Features
132
Do Not Disturb
133
Call Forward no Answer
133
Hunt Groups
133
Automatic Answer
133
Skillset Problems
134
Problems Changing Skillset Properties
134
Chapter 13 Call Center Programming Record
135
Feature Codes
136
General Call Center Parameters
136
Operator/Business Status
136
Call Center Skillsets
137
Call Center Agents
138
Skillset Assignments
139
Skillset Mailboxes
140
Routing Tables
141
Line Answering
142
Glossary
143
Index
149
P0607190
150
Nortel CallPilot 100 Installation And Maintenance Manual (90 pages)
Brand:
Nortel
| Category:
Telephone Accessories
| Size: 1.11 MB
Table of Contents
Table of Contents
3
Before You Begin
11
Preface
11
Text Conventions
11
About the Buttons on Your Telephone
12
Related Publications
12
Table 1 Telephone Buttons
12
How to Get Help
13
USA and Canada
13
Authorized Distributors - ITAS Technical Support
13
Presales Support (CSAN)
13
EMEA (Europe, Middle East, Africa)
13
Technical Support - CTAS
13
CALA (Caribbean & Latin America)
14
Technical Support - CTAS
14
APAC (Asia Pacific)
14
Chapter 1 How to Use this Guide
15
How the Instructions Are Presented
16
Warning and Caution Symbols
16
Chapter 2 System Overview
17
About Callpilot 100/150
17
Callpilot 100/150 Offers
17
Features of Callpilot
17
Table 2 Callpilot Features
17
Compatibility
18
Hardware Overview
18
Data Connectors
18
Table 3 Compatible Norstar KSU Systems
18
PCMCIA Slots
19
Dimensions
19
Figure 1 Inside the Callpilot 100/150
19
Voice Message Storage
20
Power
20
Chapter 3 Preparing to Install the Callpilot 100/150
21
Environment
21
Electrical Service
21
Opening the Kit
21
Managing the Callpilot System
22
Running Without a LAN
22
Using a LAN
22
DNS Server
22
Chapter 4 Installing Callpilot 100/150
23
Wall Mounting the Callpilot 100/150
23
Figure 2 Mounting the Callpilot 100/150
23
Connecting the Callpilot 100/150
24
Table 4 Port a and Port B Pinouts
24
Figure 3 Callpilot 100/150 Connections
25
Callpilot 100/150 Leds
26
Table 5 Leds During Startup
26
Table 6 Leds During Operation
27
Chapter 5 Initializing the Callpilot 100/150
29
About Callpilot Manager
29
Initializing Callpilot 100/150 Using Callpilot Manager
30
Computer Requirements for Callpilot Manager
30
Browser Requirements
30
Computer Requirements
30
Connecting to the Callpilot 100/150
31
Changing the IP Address Using a Serial Cable
31
Table 7 Callpilot 100/150 Serial Port Pinout
31
Changing the IP Address Using an Ethernet Crossover Cable
34
Figure 4 Ethernet Crossover Cable
34
Running the Quick Install Wizard
35
Table 8 Quick Install Wizard Parameters for a Callpilot 100/150
35
Initializing Callpilot 100/150 Using a Telephone
38
Determining Callpilot 100/150 Feature Codes
38
Table 9 Assigned Feature Codes
38
Configuring the Callpilot 100/150 Initial Parameters
39
Chapter 6 Language Configuration Utility
43
Changing the Languages Available
43
Chapter 7 Password Administration
45
Resetting Passwords
45
Resetting the System Administrator Password
45
Resetting the Operator Password
46
Resetting the Password Using a Telephone
46
Resetting the Password Using Callpilot Manager
46
Resetting the Mailbox Passwords
47
Resetting the Password Using a Telephone
47
Resetting the Password Using Callpilot Manager
47
Resetting the Call Center Administrator Password
48
Resetting the Modem Access Password
48
Resetting the Modem Access Password Using a Telephone
48
Chapter 8 Backing up and Restoring Callpilot
51
Installing the Callpilot Backup and Restore Utility
51
Backing up the Callpilot Information
51
Table 10 Maximum Disk Space Required to Backup Callpilot 100/150
52
Restoring the Callpilot Information
53
Retrieving the Callpilot Log Files
55
Chapter 9 Upgrading Callpilot 100/150
57
Upgrading the Callpilot Software Version
57
Upgrading the Message Storage
58
Chapter 10 Troubleshooting
61
Introduction
61
Diagnosing Problems
61
The RS-232 Terminal Cannot Communicate with Callpilot 100/150
61
Callpilot 100/150 Does Not Function at All
62
The Power-On Diagnostics Fail
63
Cannot Access Callpilot Manager
63
Callpilot 100/150 Fails During a Start up
63
All of the Mailboxes Disappear after a Software Upgrade
63
Callpilot 100/150 Feature Codes Are Inactive
64
To Remove Feature Codes
64
Callpilot 100/150 Does Not Reboot Following **STARTUP
65
Inactive Feature
65
Time on the Callpilot 100/150 Does Not Match the Time on the Telephone System
66
LED Error Messages
66
LED 1 and LED 2 Are Blinking Quickly
66
LED 1 Is Blinking Quickly
66
LED 6 Does Not Turn on after Callpilot 100/150 Has Finished Starting up
66
Leds 1 to 4 Turn on at Power up but Do Not Briefly Turn off During Start up
66
Starting up
66
Appendix A Modem Access
67
Configuring Your Computer to Access the Callpilot Modem
67
Connecting a Telephone to Your Computer Modem
67
Creating a Dial-Up Networking Connection
68
Creating a Dial-Up Networking Connection on Windows 95 or Windows 98
68
Windows 98
68
Creating a Dial-Up Networking Connection on Windows NT 4.0
69
Configuring the Dial-Up Networking TCP/IP Parameters on Windows NT 4.0
70
Creating a Dial-Up Networking Connection on Windows 2000 or Windows XP
71
Windows XP
71
Installing the Nortel Networks Modem Configuration Utility
72
Enabling the Callpilot Modem
73
Enabling Modem Access Using Callpilot Manager
73
Enabling Modem Access Using a Telephone
73
Changing the Modem Access Password Using a Telephone
74
Disabling the Modem Access Password Using a Telephone
74
Connecting to the Callpilot System
75
Configuring Your Modem to Access the Callpilot Modem
75
Connecting to the Callpilot Modem
75
Configuring Your Modem for Normal Modem Connections
77
Appendix B Norstar Directory Numbers
79
Table 11 Non-Expanded Modular ICS Dns
79
Table 12 Modular ICS 2-Port Cartridge Dns
79
Programming Callpilot 100/150 Dns to Memory Buttons
80
Table 13 Modular ICS 6-Port Cartridge Dns
80
Glossary
81
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Nortel CallPilot 100 Installation And Maintenance Manual (68 pages)
Desktop Messaging
Brand:
Nortel
| Category:
Security System
| Size: 0.86 MB
Table of Contents
Table of Contents
3
Chapter 1 Requirements for Installing Desktop Messaging
7
About Callpilot Desktop Messaging
7
Hardware Requirements
7
Optional Hardware
7
Software Requirements
8
Integrated Clients
8
Internet Mail Clients
8
Operating Systems
8
Related Documents
8
Where to Get Help
9
Chapter 2 Configuring Your System for Desktop Messaging
11
Before You Install Desktop Messaging
11
Desktop Messaging and Data Network Security
11
Configuring IMAP/LDAP/SMTP Servers for Desktop Messaging
12
Imap
12
Ldap
12
Smtp
12
Configuring Environments Without a DNS
13
Configuring Desktop Messaging with IP Address Only
13
Chapter 3 Installing and Configuring Desktop Messaging
15
Installation Information
15
Uninstalling an Earlier Version of Desktop Messaging
16
If You Are Installing Desktop Messaging for Outlook and Groupwise
16
Setting up Microsoft Outlook 2000 in Corporate Mode
16
Installing Desktop Messaging
17
Choosing Which Version of Desktop Messaging to Install
17
Supported Languages
17
Installing Only the Callpilot Player
18
Installing Desktop Messaging Version 2.0 or 2.5
19
Installing Desktop Messaging Version 1.07
25
After You Install Desktop Messaging
30
To Configure Access to Desktop Messaging on Subscribers' Computers
30
Configuring Outlook 2002
31
Using Outlook 2002 as an Internet Mail Client
31
Configuring Novell Groupwise
33
Removing the Callpilot Message Store
33
Configuring Groupwise for Desktop Messaging
33
Configuring Lotus Notes
35
Updating the Mail Database
35
Updating the Database Automatically
35
Updating the Database Manually
35
Configuring Internet Mail Clients
37
Configuring Outlook Express or Outlook in Internet Mail Mode
37
Configuring an IMAP Account on Outlook or Outlook Express
37
Configuring an LDAP Directory Service for Outlook Express or Outlook
39
Configuring Special Settings for Outlook Express or Outlook in Internet Mail Mode
40
Testing the Outlook Express or Outlook in Internet Mail Mode IMAP Account
40
Configuring Netscape Messenger 4.X
41
Configuring an IMAP Account on Netscape Messenger
41
Configuring an LDAP Directory Service for Netscape Messenger
43
Configuring Netscape Messenger 6.2
44
Configuring an IMAP Account on Netscape Messenger
44
Configuring an LDAP Directory Service for Netscape Messenger
45
Testing the Netscape Messenger IMAP Account
45
Configuring Eudora Pro
46
Configuring an IMAP Account on Eudora Pro
46
Configuring an LDAP Directory Service for Eudora Pro
48
Testing the Eudora Pro IMAP Account
48
Chapter 4 Troubleshooting
49
Troubleshooting During Installation
49
Microsoft Outlook Default Mail Client
50
No Authorization to Perform this Operation
50
Troubleshooting Log on Problems
52
Invalid Credentials
52
Callpilot Logon Failure
52
Troubleshooting Outlook 2002 Problems
53
Accessing Callpilot Support Tools in Outlook 2002
53
Troubleshooting Lotus Notes Log on Problems
54
Subscribers Cannot See Callpilot Desktop Messaging
54
Replacing the Mail Database Design
54
No Entries in Callpilot Personal Name and Address Book
55
The Dynamic Link Library Nnotes.dll Could Not be Found in the Specified Path
55
You Download the Callpilot Address Book and 0 Entries Are Found
55
Troubleshooting after Logging on
56
The Callpilot Address Book Is Empty
56
The Subscriber Has Message Access Problems
56
The Subscriber Has Problems Sending Messages
56
Symbols
56
Messages Remain in the Subscriber's Outbox
57
The Subscriber Cannot Send Messages
57
The Subscriber Cannot Send a Callpilot Message
57
Non-Delivery Notification
58
Unknown" Appears in the Sender Field
59
The Subscriber Has Problems with Receiving Replies
59
Deleted Messages Remain in the Subscriber's Mailbox
59
The Subscriber Cannot Delete Messages
59
Messages no Longer on Server
60
Voice Message Does Not Play on Telephone
60
The Message Waiting Indicator Is Active but There Is no New Message
60
A Subscriber Who Forwards or Replies to a Voice Message in Outlook Express Receives Non-Delivery Notification that the Attached Message Cannot be Delivered
61
Accessing Desktop Messaging Online Help
62
To Access Online Help
62
Using Desktop Messaging Support Tools
63
Resetting the Callpilot Message Store for Microsoft Outlook
63
Using Cptrace
64
CP Trace Settings
65
Index
67
nortel CallPilot 100 Set Up And Operation Manual (82 pages)
Message Networking Set Up
Brand:
nortel
| Category:
Telephone
| Size: 0.85 MB
Table of Contents
Message Networking
1
Table of Contents
3
Contents
5
Chapter 1 About Callpilot Message Networking
7
Requirements for Setting up Message Networking
7
About Message Networking
7
Digital and AMIS Networking
8
About Digital Networking
8
How Digital Networking Works
8
About AMIS
9
How AMIS Works
9
Ways of Sending Network Messages
10
Direct Addressing
10
Network Delivery Mailboxes
10
Site-Based Addressing
10
Assigning Message Networking to Subscribers
11
How to Get Help
11
Chapter 2 Setting up Digital Networking
13
Setting the Digital Networking Properties
13
Configuring Your System Network Properties
15
Configuring Your System if You Do Not Use DNS
15
Configuring Business Communications Manager to Use IP Addresses
16
Configuring Callpilot 100/150 to Use Domain Names or IP Addresses
19
Configuring DNS on Callpilot 100/150
20
Creating and Installing Hosts Files on Callpilot 100/150
21
Changing Your Local Callpilot Host Name or IP Address
22
Chapter 3 Setting up AMIS
23
AMIS Networking Properties
23
About Call Blocking
27
Call Blocking Periods
27
Example of Call Blocking Periods for One Day
27
Setting up Call Blocking Times
28
About Dialing Translation
30
How the Dialing Translation Table Works
30
Phone Number Translation
30
Examples of Dialing Translation Tables
31
Setting the Dialing Translation Properties
33
Building a Dialing Translation Table
35
Reviewing Entries in the Dialing Translation Table
36
Changing an Entry in the Dialing Translation Table
37
Deleting a Dialing Translation Table Entry
38
Testing Network Message Capability
39
Before You Test Network Message Capability
39
For Your Destination Sites
39
For Your Local and Destination Sites
39
For Your Local Sites
39
Loopback Mailbox Numbers
40
Sending a Test Network Message
41
Chapter 4 Creating Network Sites
43
Setting the General Networking Properties
43
Creating a Network Site
45
Changing the Properties of a Network Site
48
Recording a Site Name
49
Deleting a Site
51
Disabling Network Messaging
52
Disabling Network Delivery
52
Disabling Network Messaging through a Class of Service Setting
52
Disabling Network Receive
52
Disabling Network Reply
52
Enabling Broadcast and Group List Messages
53
Enabling Broadcast Messages
53
Enabling Network Group Lists
53
Chapter 5 Network Delivery Mailboxes
55
About Network Delivery Mailboxes
55
About Creating Network Delivery Mailboxes
56
Creating a Network Site Mailbox
57
Creating a Network AMIS Mailbox
60
Changing Network Delivery Mailbox Parameters
63
Deleting a Network Delivery Mailbox
64
Chapter 6 Troubleshooting Non Delivery Notification Messages
65
Non Delivery Notification Messages
65
Message Networking Programming Record
71
Glossary
77
Index
81
Nortel CallPilot 100 User Manual (51 pages)
Brand:
Nortel
| Category:
Voicemail
| Size: 0.58 MB
Table of Contents
Chapter Overview
3
Norstar Messaging Portfolio
4
General Norstar Voice Messaging Overview
6
Voice Messaging Components
6
About the Automated Attendant
6
About the Mailboxes
7
About the Home Menu
9
Callpilot Feature Codes
9
User Interface
10
Callpilot Positioning
13
Callpilot Manager
15
Computer Requirements
15
Browser Requirements
15
Starting Callpilot Manager
16
Callpilot Manager Benefits
17
Callpilot Reporting
18
Generating a Report
18
Callpilot Reports
18
System Configuration Report
24
Advanced Voice Messaging Applications
25
AMIS Option
25
Benefits of AMIS
25
Direct Addressing
26
Desktop Messaging Application
27
Desktop Messaging Application Overview
27
VPIM Option
31
Digital Networking Benefits
32
Digital Networking Description
33
Callpilot Features and Benefits
34
AMIS Networking
35
Automated Attendant Programming
35
Desktop Messaging
39
Digital Networking
39
Group List Programming
40
Mailbox Programming
40
Nortel CallPilot 100 Quick Start Manual (16 pages)
Nortel Networks Voicemail Messaging Call Pilot Quick Start Guide
Brand:
Nortel
| Category:
Security System
| Size: 0.22 MB
Table of Contents
Statement of Conditions
2
Regulatory Requirements
2
Callpilot Features
3
Computer Requirements for Callpilot Manager
6
Changing the IP Address Using an Ethernet Crossover Cable
9
Running the Quick Install Wizard
9
Additional Information
15
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