ASCOM Ascotel 2025 System Manual page 286

Destination KT
Travel agency Application
The number for the travel agency's Africa Desk is listed in the telephone directory
under the number 222 22 20.
Calls for travel to Africa are first route to the Africa Desk. At the Africa Desk the
calls are answered by employees 1 to 3.
A call is offered on the line keys of KT line 1/1.
If KT line 1/1 is busy, the call is offered on the line keys of KT line 1/2, etc.
The travel agents working at the Europe Desk will only answer calls to the Africa
Desk if all its three travel agents are busy. That is why they are only connected to
the KT line for Africa in fourth priority (KT line 1/4).
Direct dialling plan 1
222 22 20
DDI No. 20
-> Call distribution 1
haz0723aaena0
Fig. 2.54: Travel agency key telephone application
HBT_20321104_02/B0_en
Call distribution 1
-> KT
Africa 1
1/1
Africa 2
1/2
Africa 3
1/3
Africa 4
1/4
Travel agents
ascom Ascotel 2025/2045/2065
1 2 3
Africa Desk
Routing Elements
4 5
Europe Desk
2.109