ASCOM Ascotel 2025 System Manual page 265

ascom Ascotel 2025/2045/2065
4.6.4 User Groups 14, 15 and 16
After initialization, the element Operator Consoles and the first four subscribers
are entered as members in a user group 16.
After an initialization each trunk group is allocated call distribution element 1. It
is allocated user group 16 as the destination for all three switch positions.
User group 16 is used as the destination in the following cases:
• No suitable DDI number is found for an incoming call and call distribution
element 1 is entered in the trunk group configuration.
• An incoming call reaches a busy user group, triggers call waiting and call wait-
ing is rejected.
• An incoming call is routed to a Voice Mail system via the Voice Mail user group,
and the system is out of order due to a fault.
• An incoming call is routed to a pager and the pager is not answered within a
defined period of time.
Tip:
As the user group is used as an emergency routing destination, the ele-
ments or members configured in this user group must be suitable as
alternative destinations.
1)
User Group 14, 15 and 16
User group 16 is reserved for Capolinea destination 1 and 2.
User group 14 is reserved for Capolinea destination 3.
User group 15 is reserved for the switching variant of Capolinea destination 1 and
2 (see Chapter "Capolinea", Page 2.97).
1)
For Italy only
2.88 Routing Elements HBT_20321104_02/B0_en