ASCOM UPAC Series Installation And Operation Manual

Unite packet for messaging and alarm
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TD 92483GB
Installation and Operation Manual
UPAC™ – Unite Packet for Messaging and Alarm
2008-06-05/ Ver. B

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Summary of Contents for ASCOM UPAC Series

  • Page 1 TD 92483GB Installation and Operation Manual UPAC™ – Unite Packet for Messaging and Alarm 2008-06-05/ Ver. B...
  • Page 2: Table Of Contents

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Contents 1 Introduction......................1 1.1 Abbreviation and Glossary ................. 1 1.2 How to Use this Document ................2 1.3 Included in Delivery .................... 3 1.4 Technical Solution ....................3 1.5 Requirements .....................
  • Page 3 4.9 Restore the Configuration ................31 5 Serial Interface ...................... 32 5.1 Serial Protocol Settings ..................32 5.1.1 ESPA Protocol ..................32 5.1.2 Ascom Line Protocol ................34 6 Remote Management ................... 35 7 Absence Handling in DECT ................... 37 7.1 Absence List ..................... 37 7.2 Clear Absence List ....................
  • Page 4 Appendix A: Used IP Ports..................83 Appendix B: RJ45 Connections................84 B.1 Cables for DCT1800 and DCT1900 ..............84 B.2 Cables for BusinessPhone ................. 84 B.3 Cables for ESPA protocol and the Ascom Line protocol ........85 2008-06-05/ Ver. B...
  • Page 5 Appendix C: Fault Handling Configuration Example ........... 86 Appendix D: Alarm Action Configuration Examples ..........88 Appendix E: Getting Started ................... 95 Appendix F: Protocol Limitations................97 F.1 ESPA Limitations ....................97 F.2 Limitations in the Ascom Line Protocol ............. 98 2008-06-05/ Ver. B...
  • Page 6: Introduction

    A serial interface is included to enable pagings from external equipment. The serial interface supports the ESPA 4.4.4 protocol and the Ascom Line protocol.The Ascom Line protocol is designed to be simple enough to be controlled manually, using a terminal program connected to the serial port.
  • Page 7: How To Use This Document

    Local Area Network: a group of computers and associated devices that share a common communication line. Ascom Line protocol A simple alternative to ESPA 4.4.4 with all basic features of paging call available but with a very limited status report. SNMP Simple Network Management Protocol: standard for management of network equipment.
  • Page 8: Included In Delivery

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • For settings included in UPAC Off-site Pack - LOP licence. Refer to chapters: - as in UPAC Basic - M1/L1 licence. - chapter 11 SMS via GSM Modem on page 63 A summary of extended configuration can be found in chapter 2.9 Optional Settings...
  • Page 9: Installation And Configuration

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Installation and Configuration After installing the UPAC hardware, the basic configuration is easily done with the help of a setup wizard. The wizard includes all basic settings needed to get the UPAC up and running.
  • Page 10 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Use a screwdriver or similar and release the cover by applying a light pressure to the two snap catches (1) and remove the cover (2). Figure 3. The plastic partition is scored to facilitate breaking at convenient intervals.
  • Page 11: Connection Of Aux Inputs And Aux Outputs

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Connection of AUX Inputs and AUX Outputs Two digital inputs and two digital outputs can be connected via connector J16. The inputs can be used as trigger conditions, by for example connecting a switch or a button which in turn can use the outputs for actions, for example to turn on a siren or to close a door.
  • Page 12: Function Led Indications

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Function LED Indications The function indicator shows the UPAC status (LED1 on the circuit board). For the placement of LED1, refer to the illustration in figure 45 on page 26.
  • Page 13: Accessing The Upac

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Accessing the UPAC 2.7.1 Getting Started When accessing UPAC the first time, follow the instructions in the Assembly Card, Getting Started M0276300 (enclosed in delivery), or see Appendix E on page 95 which holds a copy of the printed leaflet.
  • Page 14: Basic Configuration Steps

    • IP address to the exchange (if connected via IP). • Serial Interface – enables paging from external equipment (using ESPA or Ascom Line protocol). • Description of connected messaging systems – i.e. systems UPAC should be able to send text messages to and receive personal alarms from.
  • Page 15: Optional Settings

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Optional Settings Some of the optional settings in UPAC are included in the basic licence, other requires an additional licence. Refer to 1.2 How to Use this Document on page 2.
  • Page 16: Authentication Levels And Default Passwords

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Authentication Levels and Default Passwords Figure 11. user requires no password sysadmin & admin Figure 7. UPAC start page UPAC has different authentication levels: • Using the Send Message function, i.e. creating and sending messages can be done by any user in the system and requires no password.
  • Page 17: Basic Configuration

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Basic Configuration The basic configuration requires system administrator or administrator rights. With user rights you will only be able to access and configure Users & Groups and the Phonebook. Refer to 3 Authentication Levels and Default Passwords on page 11.
  • Page 18: Create Groups

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Category: The messaging system to which the handset that shall receive the diverted messages belongs. Click “Save”. Create Groups Groups make it possible to send one message to several handsets in the system. Click “Users &...
  • Page 19: Configure The Phonebook

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Configure the Phonebook Figure 17. Figure 10. The Phonebook The phonebook makes it possible for users to search and find phonebook entries from a handset in the system. Note: If an LDAP connection to a central phonebook is used, all settings needed is done in the setup wizard.
  • Page 20: Add Entries To The Phonebook

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Click “Export”. Click “Save” in the dialogue window that appears. Enter a name of the file and select in which folder the file should be saved. Click “Save”. 4.3.3 Add Entries to the Phonebook The entries in the phonebook can be filled in manually or added from the users list.
  • Page 21: System Survey Of Unite Modules

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm System Survey of Unite modules Figure 22. Figure 11. Configuration It is possible to survey other Unite modules in the system. All Unite modules connected to the LAN (System Survey) or just one single module. Select Supervision >...
  • Page 22: System Survey Status Symbols

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Figure 25. Figure 13. List of existing modules at a definite time 4.4.1 System Survey Status Symbols When a system or module is surveyed, but not supervised, the status symbol for each module will show Module not supervised, see below.
  • Page 23: Input/Output Setup

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Input/Output Setup Inputs and outputs are defined in the I/O Setup page found in the left menu under “Other Settings”. The activation of an input can be set to “on opening” or “on closing” and the initial state for the output can be set to “low”...
  • Page 24: Define Output

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm UPAC outputs The UPAC hardware has two outputs of open-collector type that can be used in the Alarm Handling. These outputs are predefined at delivery. The initial state can be set to high or low.
  • Page 25: Define Inputs

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 4.5.3 Define Inputs Figure 28. Click “Define new input”. Figure 29. Enter a unique Input Name. Enter "A-bus Module Address" or select "Internal "depending on if the input is connected via A-bus module or to the UPAC hardware directly.
  • Page 26: Alarm Handling

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Alarm Handling The alarm handling included in UPAC makes it possible to trigger on alarms and data from handsets in the Cordless Telephone System. Activated inputs on UPAC, or a module connected to the A-bus, can also be used as a trigger.
  • Page 27: Nomenclature

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 4.6.1 Nomenclature Alarm action An alarm action consists of trigger conditions that leads to an action i.e. sending a message to a handset in the system and/or activating an output. One alarm action can consist of several triggers and lead to several actions.
  • Page 28: Add Alarm Actions

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 4.6.2 Add Alarm Actions Figure 33. Select Alarm Handling > Alarm Actions. Click “Add”. Enter a descriptive name for the alarm action in the Name text field. Enter a short description/useful information in the Notes text field.
  • Page 29 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Input Trigger Select input in the Input drop-down list. Only inputs defined in the I/O Setup are available. Refer to 4.5 Input/Output Setup on page 18. Figure 36.
  • Page 30 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Message Action Note: Call IDs must be defined in Messaging Users. Refer to 4.1 Add Users on page 12. Figure 39. Enter the Call ID that should receive the message in the Call ID text field. •...
  • Page 31 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Output Action Select which output to activate in the Output drop-down list. Only outputs defined in the I/O Setup are available. Refer to 4.5 Input/Output Setup on page 18.
  • Page 32: Add Locations

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 4.6.3 Add Locations Note: Requires UPAC Security Pack (UPAC-LSP) licence. IMPORTANT: Do not mix the two location types DECT location and Base Station location in one system. IMPORTANT: When UPAC Alarm Handling triggers on "Alarm trigger"...
  • Page 33: Fault Log

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Extended address information showing the system, bus type and module address In the figure below the system is 00, the bus type is 1 and the module address is 0A. Figure 46.
  • Page 34 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Error • Warning Figure 47. Figure 21. Example of UPAC fault log. Symbols used in the Fault Log Symbol Description Active persistent fault Persistent fault that has been handled Reset message, no fault exists To get more detailed information about the events, it is possible to expand the log entries by clicking the “Expand all entries”...
  • Page 35: Administer Fault Log

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 4.7.3 Administer Fault Log In the Administer Fault Log page, it is possible to export the log file to CSV (Comma Separated Values) file format, and to clear the status log file from non-active faults. A timeout can be set to block repeated Status Logs i.e.
  • Page 36: Backup The Configuration

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm The Notes field can be used to describe the system. These notes will also be included in the exported site information. The exported file will be stored as an XML file. Backup the Configuration The backup file is saved in a proprietary file format and cannot be edited.
  • Page 37: Serial Interface

    F. The serial interface also supports a simplified protocol called the Ascom Line protocol. A detailed description of the two ESPA dialects and the Ascom Line protocol can be found in the document; Protocol, Serial Data Interface S942SI, TD 92088GB.
  • Page 38 Used for handshaking control. Default: None ESPA dialect: Select dialect, with or without an extra Carriage Return (CR). Default: TeleCourier extensions (i.e. Ascom dialect) Control station selection: Determines which module shall act as control station. Default: External equipment. Address of external equipment: Enter address (0 - 9). Default: 1 Address of this module: Enter address (0 - 9).
  • Page 39: Ascom Line Protocol

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 5.1.2 Ascom Line Protocol The following settings can be selected/changed: Settings Description Enabled: Yes/No selection. Default: No Name: Description of the channel Serial port: Port selection (1,2,3)
  • Page 40: Remote Management

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Remote Management Through the UPAC, it is possible to establish a remote connection to a customer site. This makes it possible to configure and maintain sites, independent of distance. The remote management connection is established via the Remote Management Client (RMC), which is a Windows based tool.
  • Page 41 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Open ports Click “Edit” for Open Ports in the Remote Management Server page, to open any additional ports that are needed for configuration tools. To be able to configure ports, section 8 on switch number 3 has to be set to ON.
  • Page 42: Absence Handling In Dect

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Absence Handling in DECT The UPAC keeps track of handsets that have reported absence status. When a message is sent to an absent handset, the sending module can get information from the UPAC that the handset is absent.
  • Page 43: Base Station Conversion

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Base Station Conversion The base station IDs that are received together with personal alarms can be converted to another ID before it is sent to the system. Background In some systems, the base station IDs might alter when the Cordless Telephone System is upgraded.
  • Page 44: System Supervision And Security

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm System Supervision and Security 10.1 System Supervision 10.1.1 Unite System Supervision The UPAC can supervise the modules that respond to a survey request. A request will be sent to the module with the specified interval, default set to 30 seconds.
  • Page 45 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Click “Setup” for the module whose supervision settings should be changed. Figure 55. Enter the following settings. Settings Description Supervised: If module/equipment should be supervised or not. Interval: The time between supervision request.
  • Page 46 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Supervision of the IP Equipment The UPAC can supervise IP Equipment by sending ICMP ping requests. If the equipment does not answer on the sent request, a persistent Status Log will be generated. It includes the configured Equipment name and IP address or host name.
  • Page 47 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Changing Supervision Settings Click “Setup” to set up supervision parameters for the equipment. Figure 57. Enter a descriptive text in the Equipment field. Equipment is shown as Module in the Status Log.
  • Page 48: Supervision Of Auxiliary Equipment

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 10.1.2 Supervision of Auxiliary Equipment The UPAC can be configured to generate a Status Log when receiving an Input Activity. This can be used by equipment that indicates faults via a physical output to send faults to the Unite system.
  • Page 49 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Changing Monitoring Settings Click “Setup” to set up monitoring parameters. Figure 59. Setting Description Input: The inputs are defined in the I/O setup page. The input can be changed, for example if the monitored equipment has been moved.
  • Page 50: Snmp Traps

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Select the check box Persistent, if a fault should remain until the input is not active any longer. Enter the description of the event. Click “Save”. Removing Auxiliary Equipment Remove auxiliary equipment by clicking the “Delete”...
  • Page 51 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm information in the sent Status Log and force the equipment to generate traps to get detailed information. Default SNMP Trap Action The default action will be matched for all traps that are not matched by any other actions that are set up.
  • Page 52 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm and/or the trap message should match the pattern set up in the filter. By selecting “No Log” in the Log Setup, traps matching the set up conditions can be discarded. Click “Add SNMP Trap Action”.
  • Page 53: Fault Handling

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Select which level the sent Status Log should have or select “No Log” to not generate a Status Log when a trap matching the conditions is received. Enter an event description to be included in the Status Log.
  • Page 54 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm The action with the highest priority is shown first in the list, i.e. at the top. The actions are processed in priority order. The Fault Handler only processes the first action that matches the incoming fault message, that is, only one action will be processed for each fault message.
  • Page 55 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm It is possible to edit a fault action by clicking the “Edit” button. Define Actions Figure 66. Message Action Click “Add message” to define a message to send. Enter the Call ID (must be defined as a messaging user, see 4.1 Add Users on page...
  • Page 56 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Click “Add Email” to define an e-mail to send. Enter e-mail addresses and any addresses that should receive a copy. Enter a subject and a message text. Select the Include log info check box to add the fault information to the message text.
  • Page 57: Summary Fault Actions

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 10.2.3 Summary Fault Actions In the Summary Fault Actions page, it is possible to set actions to start when the first persistent fault occurs and/or when there are no remaining persistent faults. The actions that can be set are: •...
  • Page 58: Activity Logging

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Sending Messages • First Persistent Fault Figure 68. - Click “Add Message” in the Action on First Persistent Faults section to send a message for the first persistent fault. Refer to Message Action on page 50.
  • Page 59: Activity Log Viewer

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm • Activity Log Viewer – to view and search for activities that are stored in the UPAC. • Storage Settings – to limit the number of stored activities. •...
  • Page 60 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Search for Activity logs From the Activity Log Viewer, it is possible to search for activities that are stored in the UPAC by choosing; time period, priority level, kind of activity etc. For priority and activity it is possible to specify if searching for all priorities or activities, or searching for a specific priority or activity.
  • Page 61 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Figure 72. Figure 26. Search result of activity logs. During the search, it is possible to interrupt the search operation by clicking the stop search symbol. An ongoing search is indicated with a symbol in the upper right corner. When the result of activities is displayed, the number of returned lines is displayed in the upper right corner.
  • Page 62: Storage Settings

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Print Related Activities The table with the related activities can be printed by clicking the “printer” symbol. The details for a specific activity log can be printed by marking the log, right click and selecting Print Details from the displayed menu.
  • Page 63 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm The storage settings are divided into basic settings and advanced settings. With the basic settings, it is possible to store activities based on set priority. This concerns messages, messages with confirmation, interactive messages and responses on messages, all other types of activities will be stored.
  • Page 64: Log Export

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Setting Description Discard (default): All activity logs will be stored if nothing else is specified. If Discard is selected, and IP Address/Service is specified - all activities from/to the specified service or module will not be stored.
  • Page 65 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm To open the Administer Activity Log page click “Log Export” in the left menu. Figure 77. Figure 30. Administrate Activity Log page. Manual Export The manual export includes stored activities within specified time period. Figure 78.
  • Page 66 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Enter the end date and time. Select file format. and click “Export”. A dialogue window will open where the activity log can be saved to the local file system. Automatic Export The automatic export can be done regularly or when the database is full.
  • Page 67 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Password: Password for entered user. File format: Export in the format CSV or XML. If the log file should be analysed with the Log Analyser, then XML format should be chosen. Otherwise the choice of format is dependent of the tool that should be used for analysing the data.
  • Page 68: Sms Via Gsm Modem

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm SMS via GSM Modem Note: Requires UPAC Off-site Pack licence (UPAC-LOP) and a GSM modem. It is possible to send SMS from UPAC to GSM phones, and to send SMS between GSM phones and handsets in the system.
  • Page 69: Send Message From Upac To Gsm User

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Log on with “ftpuser”. The default password is “changemetoo”. Download www > client > pinCode.txt to your computer Enter your PIN code into the downloaded pinCode.txt Upload the changed file. Restart the module.
  • Page 70: Language And User Interface

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Language and User Interface All text shown in the user interface is by default in English but a copy of the language can be translated and imported to UPAC. Several languages can be added. The default English language is not possible to edit or remove.
  • Page 71: Translate/Edit The Language

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Click the “Import/Export Language” button. The Translation page opens. Figure 87. Click an existing language link to create or update languages. An XML file is generated from the UPAC and a File download window opens. Save the file for translation or editing purposes.
  • Page 72: Show Pages In Translation Mode

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 12.1.3 Show Pages in Translation Mode All texts, buttons, menus etc. are identified with labels (for example TEXT_TRANSLATION_TITLE). With the translation mode function it is possible to view the label for each button, menu etc.
  • Page 73: Import The Language

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 12.1.4 Import the Language When the file is translated, it must be imported to the UPAC. Click “Browse” to locate the translated file and click the “Import” button. The name of the translated language (the language “id”...
  • Page 74: Default User Interfaces

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Log on with “ftpuser”. The default password is “changemetoo”. The files located in the Start page and Netpage folders, including GIFs and CSS, can be downloaded/copied to a folder on your hard disc. Figure 93.
  • Page 75 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm When the edited or new html file is saved as index.html and placed in the Start page folder on the UPAC FTP area, it will replace the default start page. Figure 95.
  • Page 76 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm The default user interface can be exchanged with one of the example user interfaces, shown in figure 38 on page 71, by saving the html file as index.html and replacing the existing index.html file.
  • Page 77: Change The Netpage User Interface Functionality

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Priority and Beep Codes in the default NetPage User Interface GUI Description Priority Code Normal High Alarm a. Marked as hidden in the html page. GUI Description Beep Code Silent 1 beep...
  • Page 78: Translation Of The User Interfaces

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm document.write('<input type="button" value="... will become document.write('<input type="hidden" value="... Note: To change the default user interface (index4) it is necessary to open and change one or more of the files: “send.html”, “receive.html” and “admin.html”. Note: If changes to the phonebook access (“To”...
  • Page 79 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Status time-out from message service Can’t receive status Message cancelled, no Call ID Call ID(s) out of number range Unknown returncode, confused! Example GUI index4 (default NetPage User Interface) Figure 100.
  • Page 80: Upload The Files To The Upac Ftp Area

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Refresh the page and check the result. All buttons except the buttons will expand/ decrease when the text is translated. The width of the Administration buttons is fixed but can be altered in the HTML file “admin.html”.
  • Page 81: Operation

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Operation Creating and sending messages requires no password and can be done by any user in the system. 13.1 Create and send Messages Figure 102. Click “Send Message” on the start page. The NetPage opens. Figure 103.
  • Page 82: Create A Predefined Message

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Common Messages Common Messages can be used by all NetPage users. Up to 30 “Common Messages” can be created. These messages are stored on UPAC and can only be changed by authorized persons.
  • Page 83: My Groups

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm 13.4 My Groups Note: "My Groups" are created from the NetPage and are not to be mistaken for the groups created from the Configuration page in UPAC. "My Groups"...
  • Page 84: Troubleshooting

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Troubleshooting 14.1 Built-in tools in UPAC The UPAC hardware has different LEDs to indicate the status and besides that the possibility to show active faults and logging the faults. Figure 105.
  • Page 85: Advanced Troubleshooting

    14.3 What to consider when replacing a module • Address • Jumpers • Switches • Flash • Configuration • Licence • Module key • Remember where cables were connected 14.4 Technical Support For technical support please contact your local Ascom representative. 2008-06-05/ Ver. B...
  • Page 86: Related Documents

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Related Documents Data Sheet UPAC – Unite Packet for Messaging and Alarm TD 92482GB Assembly Card, Getting Started M0276300 Installation Guide, ELISE2 TD 92232GB Installation and Operation Manual, Remote Management Client TD 92256GB Function Description, Remote Management TD 92257GB...
  • Page 87: Document History

    2007-12-17 First published version (Preliminary). 2008-03-17 First released fully approved version 2008-06-05 Added: – Chapter 5 Serial Interface on page 32 (support for ESPA 4.4.4 and the Ascom Line protocol) – Extended escalation possibilities for messages in Select Escalation Action on page 26. –...
  • Page 88: Appendix A: Used Ip Ports

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Appendix A: Used IP Ports Port Application or unit Transport protocol SSH (Secure Shell) Simple Mail Transfer Protocol (SMTP) Domain Name Server (DNS) Web traffic Authentication Network Time Protocol (NTP) Simple Network Management Protocol (SNMP) 1321 OAP Server...
  • Page 89: Appendix B: Rj45 Connections

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Appendix B: RJ45 Connections Cables for DCT1800 and DCT1900 Figure 106. Printer port RS232:1 RJ45 D-SUB Figure 43. Connection for messaging in DCT1800 and DCT1900 systems. A cable with RJ45 and D-SUB (9-pin female) connectors is required to be able to transmit messages to handsets and to receive messages, data, and alarms from the handsets.
  • Page 90: Cables For Espa Protocol And The Ascom Line Protocol

    Default the cable should be connected to the RS232:3 port on the UPAC. Figure 110. RJ45 D-SUB (not used) CTRL IN CTRL OUT (not used) (not used) (not used) Figure 47. Cable wiring for the Ascom Line protocol and the ESPA protocol 2008-06-05/ Ver. B...
  • Page 91: Appendix C: Fault Handling Configuration Example

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Appendix C: Fault Handling Configuration Example Figure 111. IP-DECT system IP Gateway Main PBX Browser UPAC Local Area Network (LAN) Mail server Figure 48. UPAC fault handling in an IP-DECT system installation. This example shows a UPAC connected to an IP-DECT System.
  • Page 92 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Enter the UPAC IP address “xxx.xxx.xxx.xxx/DECT” as trigger condition, where xxx.xxx.xxx.xxx is the UPAC IP address. Figure 113. Select the error level to trigger on as “Error”. Select the action Send E-mail and enter the complete e-mail address to the recipient.
  • Page 93: Appendix D: Alarm Action Configuration Examples

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Appendix D: Alarm Action Configuration Examples This appendix presents examples on how alarm actions can be configured. System setup for examples In this section, first the included system components are presented, then which inputs and outputs that need to be setup.
  • Page 94 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Example 1 A push-button alarm (double press) is received from 1440. A message is sent to the other Portable Devices and a siren starts to sound. The alarm is cancelled by sending the data 1440 and then the siren stops.
  • Page 95 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Activate Actions Activate which actions to be activated when an alarm is received. Two different actions are setup, a siren and messages sent to other portables. Activate Output Action and Send Message Actions Figure 119.
  • Page 96 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Alarm cancellation For portable 1440, Alarm cancellation is setup with a Data Trigger with an Alarm with duration of 1 second. Figure 120. Figure 53. Activating an Action for Alarm Cancellation. It does not matter which Portable Device that sends the data so the trigger is general when it comes to Portable Device number.
  • Page 97 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Example 2 When the door to one of the cold-storage rooms is opened, the input from Cold-storage room is activated. If the door is open longer than 2 minutes a message is sent and the lamp above the door is lit.
  • Page 98 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Cold-storage room 1, door open very long The Input Trigger "Cold-storage room, door open very long" is used. Figure 122. Figure 55. Cold-storage room 1, door open very long. When the door has been open for 15 minutes (900 seconds), the message is sent to all Portable Devices and the siren starts to sound.
  • Page 99 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Cold-storage room door closed Figure 123. Figure 56. Cold-storage room door closed For Input Trigger “Cold-storage, door closed”: When the door closes the actions are started. The output is set to the initial state again (after 1 second). Summary of alarm actions This figure shows a list of the Alarm Action setup in the examples.
  • Page 100: Appendix E: Getting Started

    Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Appendix E: Getting Started This appendix is a copy of the printed leaflet included in delivery. Getting Started These instructions will help you getting started and to access this product. Once logged in a setup wizard will help you with the basic configuration.
  • Page 101 Installation and Operation Manual TD 92483GB UPAC- Unite Packet for Messaging and Alarm Figure 1 Connections Figure 1 shows the placement of the connectors used for the startup of the product. RS232:3 Connection of supply voltage. J20 For connection of 10baseT or 100baseT RS232:2 RS232:1 Ethernet TCP/IP network.
  • Page 102: Appendix F: Protocol Limitations

    Speech paging is not supported. This record is handled as a standard paging (Record 4.3) Call type: Remote ack of old paging in mobile unit (Record 4.5, Ascom dialect): This record is NAK:ed since it is not supported by UNITE. Call type: Erase of old paging (Record 4.6, Ascom dialect):...
  • Page 103: Limitations In The Ascom Line Protocol

    If the block check character becomes any of the two control characters XON or XOFF, the flow control fails, therefore flow control is no longer supported. Limitations in the Ascom Line Protocol A line protocol message constists of the following records and separators: <Addr/Message/Beepcode/PagFunc/NoOfTransm/Prio/Infopage>...

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