ASCOM Ascotel 2025 System Manual page 271

ascom Ascotel 2025/2045/2065
Routing Internal Calls
Internally the Operator Console is dialled up using the number of the switching
centre defined in the numbering plan or via a call distribution element.
On an Office 45 (Operator Console) the calls are provided on the line keys. If all
the line keys are busy, the calls will be placed into the internal call queue.
On an Office 1550 the calls are entered in the call queue for internal calls on the
graphic interface. To answer the call the operator selects it directly from the call
queue.
Calls from the private leased-line network are handled in the same way as internal
calls.
Routing a Personal Call (Internal or External)
The personal part of an Operator Console corresponds to an ordinary internal
user. The calls are routed accordingly.
Call Signalling and Presentation on the Terminal
External and internal calls for the switching centre are signalled on all Operator
Consoles.
Diversion to a Substitution Destination
Calls to Operator Consoles can be diverted to a substitution destination (see Page
2.110).
In a two-company system the diversion destination applies to both companies.
2.94 Routing Elements HBT_20321104_02/B0_en