Ricoh G188 Service Manual page 356

Service Call Conditions
No. Type
key with the HDD encryption unit.
Encryption key acquisition error:
The controller fails to get a new encryption key.
[0]
Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
[1]
Replace the controller board.
Encryption key setting for HDD error:
The controller fails to copy a new encryption key to the HDD.
[2]
Replace the controller board.
NVRAM data encryption error 2:
An error occurs before the NVRAM data is encrypted.
[30]
Replace the controller board.
Other error:
A serious error occurs while the data is encrypted.
[31]
Same as SC991
No. Type
HDD Encryption unit error 2
CTL
859
A serious error occurs when the HDD data is encrypted to update an
C
encryption key with the HDD encryption unit.
[8]
HDD check error:
G188/G189
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Defective controller board
Defective SATA chip on the controller board
Defective SATA chip on the controller board
Defective controller board
Details (Symptom, Possible Cause, Troubleshooting Procedures)
3-60 SM Appendix