Figure 191: Troubleshooting Analog Trunks
After capturing the trace, users can download it for basic analysis. Or you can contact Grandstream
Technical support in the following link for further assistance if the issue is not resolved.
http://www.grandstream.com/index.php/support
SERVICE
C HECK
Enable Service Check to periodically check UCM6100. Check Cycle is configurable in seconds and the default
setting is 60 sec. Check Times is the maximum number of failed checks before restart the UCM6100. The
default setting is 3. If there is no response from UCM6100 after 3 attempts (default) to check, current status will
be stored and the internal service in UCM6100 will be restarted.
Figure 192: Service Check
REMOTE
A CCESS
SSH
A CCESS
SSH switch now is available via web UI and LCD. User can enable or disable SSH access directly from
web UI or LCD screen. For web SSH access, please log in UCM 6100 web interface and go to
Firmware Version 1.0.9.26
UCM6100 Series IP PBX User Manual
Page 301 of 304