Grandstream Networks UCM6 Series Manual
Busy camp-on
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Also See for UCM6 Series:
- Service manual (47 pages) ,
- Manual (31 pages) ,
- Basic configuration manual (29 pages)
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Table of Contents
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Summary of Contents for Grandstream Networks UCM6 Series
- Page 1 Grandstream Networks, Inc. UCM6XXX Busy Camp-on Guide...
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Page 2: Table Of Contents
Table of Contents OVERVIEW ........................3 CALL COMPLETION FEATURE CODE ................. 4 CALL COMPLETION FOR LOCAL EXTENSIONS ............5 Configuration ............................5 Sample Application ..........................6 CALL COMPLETION FOR TRUNKS ................7 Configuration ............................7 Using SIP Register Trunks ....................... 7 Using SIP Peer Trunks ........................ -
Page 3: Overview
OVERVIEW Busy Camp-on/Call Completion is a feature where the PBX will camp on a called party and inform the caller as soon as the called party becomes available given the previous attempted call cannot be successfully established. When trying to reach an extension which is already busy, the caller could request the UCM6XXX to camp on the called party by dialing the call completion request code. -
Page 4: Call Completion Feature Code
CALL COMPLETION FEATURE CODE The feature code for call completion request can be modified on web GUI Call Features Feature Codes page. The default setting is *11 for “Call Completion Request” and *12 for “Call Completion Cancel”. Figure 1: Call Completion Feature Code P a g e UCM6XXX Busy Camp-on Guide... -
Page 5: Call Completion For Local Extensions
CALL COMPLETION FOR LOCAL EXTENSIONS Configuration 1. On UCM6XXX web GUI Extensions/Trunk Extensions page, create or edit an extension (e.g., 2000) to bring up the dialog in below figure. 2. Click on “Features” tab and make sure the following are configured: •... -
Page 6: Sample Application
Sample Application Assuming “user A” is using UCM6XXX extension 2000, and user B is using UCM6XXX extension 2001. Both extensions have “Enable CC” selected and “CC Mode” set to “Normal” as mentioned above. 1. Extension 2000 calls extension 2001. 2. The call fails to be established due to the following possible reasons: a) Extension 2001 is busy, e.g., talking on the phone. -
Page 7: Call Completion For Trunks
CALL COMPLETION FOR TRUNKS Configuration Call completion for trunks is applicable to SIP register trunks and SIP peer trunks. Two UCM6XXXs must be first configured with SIP trunks to each other. For the sake of the following illustration, we name the two UCM6XXXs involved in this example UCM1 with IP address 192.168.6.133 and UCM2 with IP address 192.168.5.143 respectively. -
Page 8: Figure 4: Create Sip Register Trunk
3. Make the same configuration for extension 5000 on UCM2. This extension is for UCM1 to register SIP trunk on UCM2. 4. On UCM1, create a SIP register trunk and register to the extension 5000 on UCM2. This can be done by clicking on web GUI ... -
Page 9: Using Sip Peer Trunks
Figure 5: SIP Register Trunk Status 7. Configure inbound and outbound rules on two UCMs to make sure the extensions on UCM1 can reach the extensions on UCM2 through the SIP register trunk and vice versa. 8. For the extensions on both UCM6XXX that you would like to use call completion, go to the UCM6XXX web GUI... -
Page 10: Figure 6: Create Sip Peer Trunk
Figure 6: Create SIP Peer Trunk • Type: Select “Register SIP Trunk”. • Host Name: Enter the IP address of the UCM to register to. 1.1. After saving, press edit button as shown in figure below: Figure 7: Edit SIP Peer Trunk 1.2. -
Page 11: Figure 8: Sip Peer Trunk - Advanced Settings
Figure 8: SIP Peer Trunk – Advanced Settings 2. Similar to step 1, on UCM2, create a SIP peer trunk with UCM1. 3. Check the trunks status on web GUI System Status Dashboard. If configured successfully, the status for the trunk should show as “Reachable”. Figure 9: SIP Peer Trunk Status 4. -
Page 12: Sample Application
5. For the extensions on both UCM6XXX that you would like to use call completion, go to the UCM6XXX web GUI Extension/Trunk Extensions page, create or edit extension with the following configured in “Features” tab: • “Enable CC”: selected •...