Call Park; Park A Call; Retrieve The Parked Call; Enable Spy - Grandstream Networks UCM6100 Series User Manual

CALL P ARK
The UCM6100 provides call park and call pickup features via feature code.
PARK A C ALL
There are two feature codes that can be used to park the call.
Feature Maps-­>Call Park (Default code #72)
•
During an active call, press #72 and the call will be parked. Parking lot number (default range 701 to
720) will be announced after parking the call.
Feature Misc-­>Call Park (Default code 700)
•
During an active call, initiate blind transfer (default code #1) and then dial 700 to park the call. Parking
lot number (default range 701 to 720) will be announced after parking the call.
RETRIEVE T HE P ARKED C ALL
To retrieve the parked call, simply dial the parking lot number and the call will be established. If a parked
call is not retrieved after the timeout, the original extension who parks the call will be called back.
ENABLE S PY
If "Enable Spy" option is enabled, feature codes for Listen Spy, Whisper Spy and Barge Spy are available
for users to dial from any extension to perform the corresponding actions.
Assume a call is on-­going between extension A and extension B, user could dial the feature code from
extension C to listen on their call (*54 by default), whisper to one side (*55 by default), or barge into the call
Firmware Version 1.0.9.26
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UCM6100 Series IP PBX User Manual Page 247 of 304