When the symptom has occurred, re-insert all the connectors of the main power supply PCB. If the symptom still occurs, replace the PCB with a new one.

FM2-0260 Main Power Supply PCB Assembly (for the 120V machine)

FM2-0245 Main Power Supply PCB Assembly (for the 230V machine)

14.2.8.3 E014-0002 Error Code/Abnormal sound from fixing assembly: Because cleaning roller mounts (front/rear) are

damaged (iR4570/iR3570)

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /

[ Inspected by Canon Inc. ]

Description

As a result of inspection, the following was found: One of the cleaning roller mounts is damaged and causes the fixing heatsink roller to fall down, resulting

in abnormal sound and E014-0002.

Field Remedy

When the symptom has occurred, replace the cleaning roller mount (front/rear) with a new one.

FM2-1775 Cleaning Roller Mount Unit (Front)

FM2-1776 Cleaning Roller Mount Unit (Rear)

14.2.8.4 E024-0001 Error Code: Description of this error code

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /

[ Manual-related ]

Description

E024-0001 can be displayed under the following conditions:

- iR4570/3570/3530 series

When the disconnection of the wire used for detecting the connection of the toner sensor (TS1) has been detected for 7.5 min without interruption. (12.5 min

in the manual/envelop cassette feeding)

- iR2870/2270/2830/2230 series

When the disconnection of the wire used for detecting the connection of the toner sensor has been detected for 12.5 min without interruption.

Field Remedy

When the symptom occurs, re-insert the connector J3405L. If the symptom still occurs, replace the sensor with a new one.

FK2-0358 Toner Sensor

14.2.8.5 E024-0001 Error Code: Because toner stays in developing assembly toner sensor (TS1)

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /

[ Inspected by Canon Inc. ]

Description

As a result of inspection, the following was found. Toner gets in the developing assembly toner sensor (TS1) and eludes toner stirring operation, resulting in

the symptom. However, re-attachment of the sensor solves the symptom.

Field Remedy

When the symptom has occurred, make the following selections in service mode [COPIER > I/O > DC-CON] and check the setting for the bit1 of [P021]. If

the setting is "1", re-attach the toner sensor.

- E024-0001 Error Code: The toner level sensor has an open-circuit.

FK2-0358 Toner Sensor

14.2.8.6 E110-0001 Error Code: Because DC controller PCB is faulty

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /

[ Inspected by Canon Inc. ]

Description

Since E110-0001 was displayed, the DC controller PCB was replaced with a new one for solution.

- E110-0001 can be displayed when the scanner motor causes a problem.

Field Remedy

When the symptom has occurred, re-insert all the connectors of the DC controller PCB. If the symptom still occurs, replace the PCB with a new one.

FM2-2779 DC Controller PCB Assembly (for iR3570/iR4570)

FM2-2767 DO Controller PCB Assembly (for iR2270/iR2870)

14.2.8.7 E202-0002 Error Code: Because reader controller PCB is faulty

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /

[ Inspected by Canon Inc. ]

Description

E202-0002 error code was displayed; however, replacing the reader controller PCB corrected the symptom.

- E202-0002 can be displayed when there is an error in the detection of the CIS home position.

Field Remedy

When the symptom has occurred, re-insert all the connectors of the reader controller PCB. If the symptom still occurs, replace the PCB with a new one.

FG3-3765 Reader Controller PCB Assembly

14.2.8.8 E244 Error Code: Occurs when formatting service part hard disk drive (HDD)

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /

[ Inspected by Canon Inc. ]

Field Remedy

The service support tool (SST) has been upgraded. When the HDD is replaced with a service part one, format it using SST version 3.04 or later.

Description

In the field, the error code was displayed when formatting a service part HDD. Because SST of version 3.03 or younger was used.

14-28

0010-7973

0010-6711

0010-4109