Canon iR3570 Service Manual page 608

Chapter 15
Cause
HTML data has been received.
# 829
The data that is being received consists of 100 pages or
more.
# 830
A DSN error notice has been received because of the
following: the i-fax address or the target settings are
wrong, or the data of the file that has been transmitted is
greater than the size permitted by the mail server.
# 831
An attempt to receive i-fax in SMTP has failed because
of the reception/printing range settings made as part of
the IP address range setting in user mode.
# 832
In user mode, the e-mail setting or the network setting is
yet to be made, causing a mail server fault and, thus,
preventing reception of MDN (transmission
confirmation) mail.
# 833
The network settings have not been made in user mode
or there is a mail-server related fault, thus preventing the
transmission of the mail (MDN; transmission
acknowledgement).
# 834
The i-fax address or the condition settings of the target
may be wrong, there may be a fault in the network or the
mail server, or the target may have encountered a
memory full condition, thus causing an MDS error
notice.
# 835
The number of text lines is more than the maximum
number of lines permitted for i-fax.
# 837
A request has been made by a host that comes under the
restrictions imposed by 'IP address range setting' in user
mode.
# 839
The SMTP authentication (SMTPAUTH) user name or
password for e-mail/i-fax (network settings) may be
wrong.
# 841
In relation to an attempt for transmission for e-mail/i-
fax, there is no coding algorithm that may be used in
common with the mail server.
# 842
In relation to an attempt for transmission of e-mail/i-fax,
a request has been made for the use of a client certificate
by the mail server.
# 843
The time used by the KDC (key distribution center)
server and the time used by the machine are different
significantly.
# 847
The memory of the Box has been used up, not permitting
the storage of the received file in the fax box.
# 851
The remaining memory of the machine is running short. Check the remaining memory of the machine; then,
There are more than 100 files in the specified box, not
permitting additional storage.
# 852
The main power switch has been turned off while a job
is being executed, causing an error.
# 899
The transmission of e-mail or i-fax has ended. However,
the transmission has gone through multiple servers, and
there is no way of finding out whether the transmission
has reached the target.
# 995
15-20
Remedy
Ask the source to use a format other than HTML.
The machine is designed so that it removes data for the
100th and subsequent pages and prints or saves in
memory up to the 999th page. Ask the source to transmit
the remaining pages one again.
1. Check the i-fax address and the target settings.
2. In user mode, decrease the upper limit imposed on the
size of transmission data so that it is lower than the size
permitted by the mail server.
3. Check the condition of the mail server, DNS server,
and network.
Change the reception/printing range settings made as
part of the IP address range setting in user mode.
1. In user mode, check the DNS setting, e-mail/i-fax
setting, and IP address made as part of the network
settings.
2. Check the condition of the mail server and the DNS
server.
1. In user mode, check the DNS setting, e-mail/i-fax
setting, and IP address made as part of the network
settings.
2. Check the condition of the mail server and the DNS
server.
Check the specified i-fax address and the target
conditions.
Ask the target to decrease the number of text lines and
try once again.
Check the setting of the IP address range in user mode.
The attempt to access in question may be illegal.
Check the user name and password used for SMTP
authentication (SMTPAUTH) as part of the network
settings under system control settings (user mode).
1. Set 'SSL' to 'OFF' as part of the network settings under
system control settings (user mode).
2. Add a coding algorithm that may be used in common
(mail server settings).
1. Set 'SSL' to 'OFF' as part of the network settings under
the system control settings (user mode).
2. Change the mail server settings so that it will not
request a client certificate.
1. Correct the time as part of the date/time settings under
the system control settings (user mode).
2. Correct the time used by the KDC (key distribution
center) server.
Remove unnecessary files from the fax box or the
system box.
remove unnecessary files for the Box.
Remove unnecessary files from the specified box.
Check to see that the main power switch is on; as
necessary, try once again.
1. Check with the target to see if the transmission has
arrived.
2. Check to see if an error notice has arrived.