Download  Print this page

Counter Malfunction; Card Reader-c1: Card Cannot Be Recognized (card No. 2500); Malfunction/faulty Detection; 1011 Jam Code: Occurs On Machine With Finisher-s1 When Executing Apvc Control (dgamma) In Service Mode - Canon iR3570 Service Manual

Canon ir4570; ir3570; ir2870; ir2270 laser multifunction printer/copier.
Hide thumbs
   
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722

Advertisement

Table of Contents

14.2.2.3 Counter Malfunction

14.2.2.3.1 Card Reader-C1: Card cannot be recognized (Card No. 2500)

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Case in the field ]
Description
According to the specification of the card reader, any number from "1" through "2001" can be entered as the smallest number of the card. Since 1000 cards
starting with the entered number are acceptable, in order to make the card reader recognize the card "2500", enter any number from "1501" through "2001"
as the smallest number.
Field Remedy
In service mode [COPIER> Function> INSTALL> CARD], enter any number from "1501" through "2001".

14.2.2.4 Malfunction/Faulty Detection

14.2.2.4.1 1011 Jam Code: Occurs on machine with finisher-S1 when executing APVC control (DGAMMA) in service mode

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Inspected by Canon Inc. ]
Field Remedy
Upgrade the ROM on the DC Controller PCB to version 4.01 or later. With these versions, the APVC control sequence is modified so as to support the
machine equipped with the finisher-S1. When you want to connect the finisher to the machine, but it is impossible to upgrade the ROM right away, execute
the APVC control first and then connect the finisher.
- 1011 Jam Code: Feed stationary jam at inlet path sensor (PI5) of finisher-S1

14.2.2.4.2 Size of paper on manual feed tray is detected incorrectly

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Inspected by Canon Inc. ]
Field Remedy
When the machines with the following serial numbers cause the symptom and they have the history on replacement of the DC controller, follow the steps
below to register the basic paper width of the manual feed tray.
1. Place an A4R size paper on the manual feed tray and set the size guide to the A4R width.
2. In service mode [COPIER > FUNCTION > CST > MF-A4R], press OK to register the width.
3. As for an A6R size and A4 size papers, follow the same steps as the avobe. (In service mode, select [MF-A6R] for the A6R paper and [MF-A4] for the A4
size paper.)
3. In service mode [COPIER > ADJUST > CST-ADJ > MF-A4R/MF-A6R/MF-A4], check the registered width of each paper, and then write down the width
on the service label.
Description
In the inspection, the symptom occurred on the machines with the following serial numbers, because the paper width detection resister on the DC Controller
PCB was different from that on the service part DC Controller PCB.
Serial Number
[iR4570]
120V machine: KAY00001 to KAY00002
230V machine for EUR: KAZ00001 to KAZ00013
230V machine: KBB00001 to KBB00005
[iR3570]
230V machine for EUR: KBG00001 to KBG00006
[iR2870]
120V machine: KBM00001 to KBM00002
230V machine for EUR: KBN00001 to KBN00005
230V machine: KBP00001 to KBP00006
[iR2270]
230V machine for EUR: KBU00001 to KBU0002

14.2.2.4.3 DADF-N1: False detection of document size occurs upon installation

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Case in the field ]
Description
When the symptom occurs, follow the procedure below to adjust the tray width.
1. In service mode [FEEDER > FUNCTION], select [TRY-A4] or [TRY-LTR].
2. Move the tray side guide to the index "A3/A4" or "LTR/11x17".
3. On the LCD, highlight the service mode item that has been selected in the step 1, and press [OK] to register the A4 or LTR width.
4. In service mode [FEEDER > FUNCTION], select [ TRY-A5R] or [TRY-LTRR].
5. Move the tray side guide to the index "A5R" or "STRM/LTRR/LGL".
6. On the LCD, highlight the service mode item that has been selected in the step 4, and press [OK] to register the A5R or LTRR width.
7. Press and hold the control panel switch for 3 seconds or more, press the Start button on the LCD, and then turn the main power switch OFF. Ten seconds
later, turn the main power switch ON again.

14.2.2.4.4 No paper indication does not disappear/paper lifting plate for cassette3 and 4 does not ascend: Cassette Feeding Unit-Y1/Y2

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / /
[ Inspected by Canon Inc. ]
Description
As a result of inspection, the following was found: The paper lifting plate for the cassette 3 and 4 does not ascend and no paper indication does not disappear
because J214-1 of the PS controller has poor connection.
Field Remedy
When the symptom has occurred, check if J214-1 of the PS controller is removed from the housing, and then re-insert it if necessary.
FM2-2764 PS Controller Assembly
Chapter 14
0010-4186
0009-9826
0009-9827
0010-4189
0010-6733
14-21

Advertisement

Table of Contents

   Related Manuals for Canon iR3570

This manual is also suitable for:

Ir2870Ir4570Ir2270

Comments to this Manuals

Symbols: 0
Latest comments:
  • Dipak Roy Nov 01, 2017 07:19:
    Ir 3570 error problem E261 001
  • chike wadike Aug 28, 2015 05:10:
    Its a perfect technica guide manual,it is easier for the serviceman to with.
  • chike wadike Aug 28, 2015 05:33:
    Its a perfect technica guide manual,it is easier for the serviceman to with.