Noise At Time Of Pickup From The Cassette; User Warning Message; Message "Check The Network Connection." Or "Check The Tcp/Ip." Is Displayed; Message "Close The Drawer's Lower Right Cover." Is Displayed: Because Pedestal Driver Pcb Is Faulty - Canon iR3570 Service Manual

120V: SLH00790 and later/230V: EUR KGL28273 and later/230V: KGM01375 and later/230V(CA): SLF00298 and later/220V (CN): KJL00191 and later/120V
(TW): KJN00020 and later
iR2830
120V: KJY02039 and later
iR2870
120V: SLG00328 and later/230V (EUR): KGD05691 and later/230V: KGE00094 and later/230V (CA): SLD00034 and later/220V (CN): KJP00181 and later/120V
(TW): KJR00039 and later
iR3530
120V: KJG04808 and later/230V (EUR): KJH03769 and later/230V: KJJ00355 and later
iR3570
120V: SKV00221 and later/230V (EUR): KFW09421 and later/230V: KFX00880 and later/230V (CA): SKT00049 and later/220V (CN): KJS00106 and later/120V
(TW): KJU00343 and later
iR4570
120V: SKU00209 and later/230V (EUR): KFQ05358 and later/230V: KFR00577 and later/230V (CA): SKQ00059 and later/220V (CN): KJV00113 and later/120V
(TW): KJX00047 and later
- The serial numbers of the cassette feeding unit-Y2
SQN03463 and later
Cause
As paper had no clean-cut edge or has high resistance, it was fed to the feed roller or the separation roller in a bunch.
FC6-6661 Separation Roller

14.2.2.5.3 Noise at Time of Pickup from the Cassette

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530
<Cause>
When double-feeding occurs at time of pickup, the contact between the sheets and the feed roller and the separation roller cause the separation roller assembly to
vibrate.
<Field Remedy>
Replace the roller with a sponge retard roller (FB5-0873; to be used as needed; cassette only).

14.2.2.6 User Warning Message

14.2.2.6.1 Message "Check the network connection." or "Check the TCP/IP." is displayed

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Case in the field ]
Field Remedy
When using this machine without connecting to the network, follow the procedure below to prevent the display of such messages.
1. In user mode [System Settings > Network Settings > Ethernet Driver Settings > Auto Detection], change the setting from [ON] to [OFF].
2. In user mode [System Settings > Network Settings > TCP/IP Settings > IP Address Settings > IP Address], enter the given IP address (e.g., 172.16.1.100).
3. Turn the control panel switch OFF and then turn the main power switch OFF/ON.
Note: Executing the step3 will protect the hard disk data of the machine.

14.2.2.6.2 Message "Close the drawer's lower right cover." is displayed: Because pedestal driver PCB is faulty

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Case in the field ]
Description
In the field, the message was displayed. However, it was corrected by replacing the pedestal driver PCB with a new one.
Field Remedy
When the message has been displayed, re-insert all connectors of the pedestal driver PCB. If it is still displayed, replace the PCB with a new one.
FG3-3203 Pedestal Driver PCB Assembly

14.2.2.6.3 Message "You must insert a control card" is displayed on machine without control card

iR2270 / iR2870 / iR3570 / iR4570 / / iR2270N / / iR2870N / / iR3570N / / iR4570N / iR2230 / / / iR3530 / / / / / / /
[ Case in the field ]
Description
In the field, the message "you must insert a control card" was displayed when printing although the machine did not use the control card function.
Additionally, abnormal values "512" and "1536" were displayed in service mode [COPIER > Option > ACC > COIN] and [COPIER > Option > USER >
CONTROL], respectively; however, performing the field remedy below solved these symptoms.
Field Remedy
1. In service mode, make the following selection in sequence [COPIER > Function > CLEAR > CARD > OK]. Next, turn the control panel switch OFF, and
then turn the main power switch OFF/ON. If the symptom still occurs, go to Step 2 and 3 below.
2. In service mode, make the following selection in sequence to output the P-PRINT printout: [COPIER > Function > MISC-P > P-PRINT > OK].
3. Service mode > COPIER > Function > CLEAR > OPTION > OK.
4. In service mode [COPIER > Option], check all the displayed setting values against the values on the P-PRINT printout generated in Step 2; if there is any
difference, input the values on the P-PRINT printout. This is because Step 3 may reset all the setting values displayed under the Option screen to the default
values (i.e., the values at time of RAM clear).

14.2.2.7 Other Defect

14.2.2.7.1 Unable to start Remote UI: Because SSL encrypting communication is available

iR2270 / iR2870 / iR3570 / iR4570 / / / / / iR2230 / / / iR3530 / / / /
[ Inspected by Canon Inc. ]
Description
In the field, the symptom was solved by setting the default key pair again after generating a key pair. When the symptom occurs with the SSL available,
generate a key pair and set it as the default key pair following the procedure below.
Field Remedy
a. Generating a key pair
a-1. User mode > System Settings > Network Settings > TCP/IP Settings > Certificate Settings > Generate key > enter a name for the key > select the key
length > press [Next] to go to the Digital Certificate Setting screen
Chapter 14
0007-7052
0009-9829
0010-4188
0011-2581
0009-9820
14-23