Troubleshooting Chart; Table 7-1 Troubleshooting Chart - Silicon Graphics Origin 350 User Manual

7: Troubleshooting

Troubleshooting Chart

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Table 7-1 lists recommended actions for problems that can occur on your system. For
problems that are not listed in this table, use the SGI Electronic Support system to help
solve your problem or contact your SGI system support engineer (SSE). More
information about the SGI Electronic Support system is provided later in this chapter.
Table 7-1 Troubleshooting Chart
Problem Description
The system will not power on.
An individual module will not power on. Ensure that the power switch at the rear of the
The system will not boot the operating
system.
The service-required LED illuminates on
a module.
The failure LED illuminates on a module. View the L1 display of the failing module; see
The green or yellow LED of a NUMAlink
port (rear of NUMAlink module) is not
illuminated.
The PWR LED of a populated PCI slot is
not illuminated.
The fault LED of a populated PCI slot is
illuminated (on).
Recommended Action
Ensure that the power cord of the PDU is seated
properly in the power receptacle.
Ensure that the PDU circuit breaker is on.
If the power cord is plugged in and the circuit breaker
is on, contact your SSE.
module is on (position I).
View the L1 display; see Table 7-2 if an error message
is present.
If the L1 controller is not running, contact your SSE.
Check the connection between the module and its
power source.
Contact your SSE.
View the L1 display of the failing module; see
Table 7-2 for a description of the error message.
Table 7-2 for a description of the error message.
Ensure that the NUMAlink cable is seated properly
on the NUMAlink module and the destination
module.
Reseat the PCI card.
Reseat the PCI card. If the fault LED remains on,
replace the PCI card.
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